What we do
Right now, our customers need us more than ever. They need our expertise, guidance and care. So whether it’s providing account advice or helping with everyday transactions, we give customers a reassuring, seamless experience every time.
- Customer Service Advisor
- Customer Specialist
- Fraud Analyst
What we do
We help customers and clients to realise their financial goals and ambitions. And we do that by building strong, trusted relationships, using our deep understanding of Barclays’ products and markets to find opportunities that could be perfect for them.
- Relationship Support Manager
- Private Banker
- Wealth Manager
What we do
To help keep our business thriving, we rely on the Sales teams to connect clients with opportunities. It takes a perfect balance of excellent customer service skills and extensive knowledge of all Barclays’ different offerings.
- Cash Sales Specialist
- Business Development
What we do
Moving as one team to help customers worldwide
We solve problems and offer advice. We balance budgets and make big plans. We bring peace of mind and can-do attitudes. We seek out ways to redefine the meaning of excellent customer care. How? By moving as one team and adapting to changing times, making sure we’re there for our customers in the right way. And best of all, we call upon our worldwide community of people who never stop pushing themselves – and each other – to go above and beyond.
Becoming story makers
You'll find stories all over Barclays; the kind of stories that wouldn't be possible without our Customer Service teams. Because we don't just listen to customers' dreams and ambitions. We make them happen. We hear 'one day' and ask 'why not today?'. But we're also here for the everyday moments too – helping customers with things we can take care of in a flash. Whatever the story, we bring the same passion and warmth, every day.
A world of technology and innovation
As you might expect from a global organisation like Barclays, we can be found in many of the world’s most significant locations. And as you might expect from a business focused on our technological future, these are places where you can find the very best tech talent, all working on the innovations that will redefine the future of finance.
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Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.Barclays' technology in London video See available roles in London.
Radbroke, Knutsford & Manchester
The North West is very important to us. We have multiple offices in Manchester and our campus in Radbroke – our state-of-the-art technology hub – is one of the UK’s largest centres for information security. Here, over 5000 people conceive of, design and develop the innovative technological solutions that protect our customers and lead the world in digital banking.Learn more about Barclays North West. See available roles in the North West.
Barclays is a true Scottish success story, a global strategic hub bringing together the best of Barclays’ talent, functions and technology in a supportive and caring community. Our operations range from Wealth to Risk; from personal banking to customer service; from Fraud to technical innovations. Significant growth and the investment we are receiving reflects our importance in the Barclays world.Learn more about Barclays Scotland See available roles in Scotland.
Barclays Northampton Campus is the vitally important home to Barclaycard and all Barclays card and payment services. It’s also a strategic centre of excellence for Barclays globally. Our culture of innovation has led to many ‘firsts’ including Barclaycard; the first chip and pin in 2003; contactless payments in 2007; the first mobile payment device in 2011; and we’re making huge advancements in machine learning and AI right now.Learn more about Barclays Northampton See available roles in Northampton.
Whippany, New Jersey
Barclays Whippany is our first purpose-built Campus in the US: a technology-led, state-of-the-art workplace of the future, home to the Tech, Cyber Security and Payments command centres that are key to our US and global strategy. We are developing automation, machine learning, AI and cloud computing technology in a wireless and flexible environment designed to be a place where the best people can do great work.Learn more about Barclays Whippany See available roles in Whippany.
New York, New York
Times Square, New York is home to Barclays’ US headquarters, and the Americas hub for our Corporate and Investment Bank (CIB). Here, over 4,500 colleagues come together in front office and infrastructure roles to support our CIB clients. It’s a community of dedicated professionals creating opportunities and solving challenges for some of the world’s top companies, from start-ups to industry leaders, and our trading floors buzz with the energy of one of the world's largest investment banks.See available roles in New York.
Wilmington is where you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced home to over 1500 technically excellent colleagues. We have a real desire and enthusiasm to connect with our Barclays colleagues across the USA to develop the disruptive technologies that will continue to make the bank stand out in the banking and payments market.See available roles in Wilmington.
Barclays Pune is a huge campus, the largest single location outside of Barclays’ global headquarters in London. It’s a state-of-the-art technology hub, and home to nearly half of our Indian workforce. Home to 9000 colleagues across Operations, Technology and Functions, our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.Watch Barclays technology in Pune video See available roles in Pune.
Chennai is one of our key strategic locations. It is home to over 5000 talented and passionate Barclays colleagues across Finance and HR functions through to Operations and Technology ensuring the bank’s technology and infrastructure runs smoothly. Our office is well-equipped with state-of-the-art technology and is designed to provide a vibrant, collaborative and unique working environment for our colleagues.Learn more about Barclays India See available roles in India.
Opened in 2008, Noida was our first strategic site of significant scale in India and since then has continued to grow considerably. With our growth, we have increased the capability of the site and the diversity of thought and backgrounds of our colleagues. Co-location of our teams enables us to better collaborate and innovate, delivering best-in-class solutions across Voice, Data, Business Operations, and Functions.Learn more about Barclays Noida See available roles in Noida.
Our Singapore office is in the heart of the city’s central business district. Home to over 900 colleagues, it focuses on Barclays’ business operations and includes a state-of-the-art trading floor. As an integral part of Barclays’ global operations, there is immense scope in our work; we are all united by our passion for excellence and our drive to innovate.See available roles in Singapore.
Barclays Prague is home to some of the most talented tech developers in the world. It’s a place where great minds come together and make remarkable innovations, and where developers re-write the past, protect the present and anticipate the future. Our tech team is admired and respected by colleagues in Barclays tech across the globe.Learn more about Barclays Prague See available roles in Prague.
- North West
- Whippany, New Jersey
- New York, New York
- Wilmington, Delaware
- Asia Pacific
Diversity and community in Customer Service
It’s simple: at Barclays, you’ll be part of a connected, values-driven community. One where people are empowered to build their skills, confidence and knowledge; to drive their own development. After all, it’s in our very nature to help others, so we’ll always make sure our people have everything they need to flourish.
We also recognise and celebrate the individual experience people bring, and we genuinely welcome all backgrounds, perspectives and ideas. This is a place where everyone can belong, and we make sure all voices are heard – especially when it comes to growing as people and professionals.
Want a career where you’re in the driving seat? Look no further. We listen to your ambitions and make sure you’re able progress at a pace that suits you. So expect tailored training and development, with no end of support.
Customers naturally warm to our people. And you can see why: our Customer Service teams are empathetic, open and honest. They care about doing good, and doing more, for customers and colleagues alike.