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Date live: 02/10/2021

Location: New York

Reference Code: 90275209

Business Area: COO & Functions

Area of Expertise: Technology

Contract: Permanent

User Experience Design Lead

New York, NY

As a Barclays UX Design Lead you will be a senior lead in the Global Design Team driving design projects with a global team of UX/UI designers using the Agile methodology. The two primary focuses are playing a leadership role in the team – being accountable for high quality design and raising the bar on user centric design thinking across the business. And you will lead and inspire a team of UX/UI designers, working as part of various project delivery teams.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

  • Establish a new design system for external facing applications and products

  • Partner with the Digital Strategy team to drive adoption across the asset classes

  • Responsible for ensuring the delivery of user experience specifications and documents for developers.

  • Work with the business team to understand customer needs and characteristics; business objectives and outcomes to be delivered.
  • Evangelize the UX process to all relevant stakeholders within the organization and achieve higher maturity of UX engagement with the business
  • Own the design methodology/process – ensuring that it continues to meet the needs of the business and continuously improve this.
  • Responsible for setting the UX strategy, direction and pushing the quality of user experience.
  • Contribute to Barclays Design Language - a library of interaction patterns and standards.

What we’re looking for:

  • Bachelor’s Degree in a Design discipline such as Graphic, Interaction, Product, Industrial, Digital Design.

  • 7+ years of experience of designing and launching desktop and mobile applications for at least one of the following platforms, web, iOS, Windows or Android

  • 7+ years of related business analysis / process improvement / project management or client/team management experience, ideally using the agile methodology

  • Experience of leading user experience designers.

Skills that will help you in the role:

  • Previous experience of leading entire interdisciplinary design team’s desirable, i.e. an ability to lead beyond your domain of expertise.
  • Enterprise mind set – ability to understand the brand, customer / business process and the role this plays in designing effectively at the UX/UI level.
  • Fluent in relevant design tools such as Figma, Axure RP, Sketch, Adobe Creative Suite (Illustrator/Photoshop)
  • A deep understanding of the end-to-end design process with a broad spectrum of hands-on skills including user interviews, storyboarding, facilitating workshops, wire framing, and prototyping.

Where will you be working?

You will be working at our Americas Headquarters at 745 Seventh Avenue. This 37-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Our Values

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Our Benefits

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.
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What you get in return

However high you rise at Barclays, we believe all our employees should receive a competitive package of core benefits flexible to you and your family’s needs. At Barclays, you’ll support our customers and clients, and we’ll support you with rewards that will genuinely make a difference.

Competitive holiday allowance

Private medical care

Competitive pay

Flexible working

Life assurance

Pension contribution

Income protection

Voluntary benefits

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Success profile

To be successful in Barclays Technology, there are a few things we look for. Creativity, curiosity, and an excitement of what we can offer, and what you can do here.

100% Innovative
100% Collaborative
100% Passionate
100% Customer focused

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Languages and
Technologies

We are continually investing in the technology powering our business. This means rebuilding and reinventing our systems to make them fit for a world-class future. It means developing systems that help us support and protect the global economy. It means anticipating the future and taking Barclays forward as a technology-led business. We are building a team of the most perceptive and talented tech analysts, engineers and developers fluent in the most current languages to deliver all of this, and more.

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Where do you want to take your tech career?

Financial services is going through a massive transformation, and here at Barclays we’re leading the way. Our size, scale and significance mean we’re fundamental to the way the world works, and technology is crucial to our effectiveness.

Size, stability, agility, ambition and impact. Find it all and more at Barclays Technology.

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"I find that the work/life balance in my current role allows me to be more productive and flexible, to ensure my personal and professional ‘lives’ have the attention they need."

Patrick

Head of Client Management Application Support – Whippany, New Jersey

"Barclays technology has a crucial role to play and I have relished the opportunity to be involved in game-changing tech programmes."

Amy

Business Banking and BFA Chief Information Officer – Radbroke, Knutsford

"The great thing about Barclays is that I get to work on great technological pieces, while seeing the effect they have on this important business."

Martin

Electronic Trading Technology – Prague, Czech Republic

"Barclays’ strong values of Service and Excellence are very much evident in the work we do. Our exciting tech solutions have improved customer and colleague experiences, and added huge value to the bank."

Ramya

Delivery Manager and Business Analyst – Pune, India

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More about working at Barclays

Barclays offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in New York City, a world-class campus in Whippany, New Jersey hosting our Technology and Functional Teams, and sites in Nevada and Delaware supporting our contact center operations.

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Respect: We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity: We operate with honesty, transparency and fairness in all we do.

Service: We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence: We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship: We prize sustainability, and are passionate about leaving things better than we found them.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Dynamic Working is a flexible approach to working. Dynamic Working empowers each of us to work in a way that suits ours lives, so we can better serve our customers’ and clients’ needs. Whether you have family commitments or you’re a carer; whether you need study time or ‘me’ time, Dynamic Working is designed to help you balance your life.

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