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Senior Fraud Strategy Manager

Wilmington, DE

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Senior Fraud Strategy Manager

Wilmington, DE

Apply for job

Date live: Jun. 14, 2024

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90387313

Contract: Permanent

Senior Fraud Strategy Manager 
Wilmington, DE

As a Barclays Senior Fraud Strategy Manager, you will be joining the Fraud Strategy group to drive sound risk management, policy and controls management, and ensure a smooth customer experience for Deposits and Credit card products. This is an opportunity to focus on the prevention, detection, recovery, and resolution of risks emanating from payments and money movement. This role provides direct insights that help drive the strategic direction of the bank by communicating current loss trends and working with business partners.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

•    Preventing fraudsters from opening/transacting on Deposits (Savings/Checking) products using their own or stolen identities/credentials
•    Owning the management of fraud rules, scores, and detection strategies and work closely with fraud operations team for the purpose of resolving gaps and operational optimization
•    Being responsible for delivering tangible business benefit and value (e.g. loss avoidance, expense optimization, enhanced customer experience)
•    Ensuring proper risk controls and monitors are deployed adhering to group standards
•    Defining and directing the strategic initiatives for Deposits product
•    Conducting defect reviews of high fraud losses cases to identify any gaps in Fraud strategy, case management, or make procedural adjustments
•    Collaborating with Fraud Analytics to identify and help plug the gaps based on data driven decisions

What we’re looking for:

•    Proven experience in financial crime related fields- Anti Money Laundering (AML), Identity Fraud for products like Deposits/Savings/ CDs/ Checking/ Payments
•    Bachelor’s degree in a quantitative discipline like Statistics, Mathematics, Operations Research or Analytics
•    Hands-on experience with data analytics in SAS/SQL (or similar) with proven ability to process vast amounts of data into meaningful information
•    Demonstrated knowledge of laws, regulations, regulatory guidance, and rules impacting the financial services industry, for example: Reg CC, Reg DD, Reg E, Reg Z, E-Sign, FCRA, FDIC

Skills that will help you in the role:

•    Proficiency in working effectively both independently and collaboratively or as part of a team
•    Experience of fraud risk management (Identity Fraud, First Party Fraud, Account Take Over risk) for credit card product
•    Knowledge and understanding of Data Science (Hadoop/Big Data/Machine Learning) is preferred
•    Excellent communication skills, including oral, written, critical thinking, problem-solving, and interpersonal skills

Where will you be working?

Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.


More about working at Barclays

Barclays offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in New York City, a world-class campus in Whippany, New Jersey hosting our Technology and Functional Teams, and sites in Nevada and Delaware supporting our contact center operations.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more


Working together for a better financial future.


We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.


We discover our full potential through our desire to Empower, Challenge and Drive each other.

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