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CIT Workflow and Allocation Service

Delhi, National Capital Territory of Delhi

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CIT Workflow and Allocation Service

Delhi, National Capital Territory of Delhi

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Date live: May. 15, 2024

Business Area: COO & Functions

Area of Expertise: Legal

Reference Code: 90389103

Contract: Permanent

Job Title: CIT Workflow and Allocation Service
Location: Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

Structured hybrid role:    
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

The role holder will sit within the CIT Legal team and will be responsible for providing legal advice on a range of commercial, innovation and technology contract work-types (English law governed), facing off to a variety of stakeholders including Barclays’ Procurement function and front-line business teams.

What will you be doing?
    Ensure daily Schedule Adherence
    Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
    Adhere to quality control discipline, procedures and checks at all times 
    Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
    Ensure SLA and Controls Adherence
    Answer queries raised by the Client & Stakeholders
    Take escalated calls and return the calls when a message is taken
    Manage escalations and loop operations managers in all circumstances
    Keep the OM regularly updated of any developments relating to the performance of the team, updates received and queries from Clients 
The role will include the following main duties and responsibilities:
•    Drafting, reviewing and negotiating contracts in order to effectively manage and mitigate legal and regulatory risk.
•    Proactively identifying, escalating and addressing legal risk issues arising from:
•    contracts (or non-contractual projects with a technology/commercial legal focus) to be entered into by members of the Barclays Group (both within the UK and globally); and
•    the operations and technology functions’ work generally as well as support of Barclays’ service company, by providing prompt, commercial and pragmatic advice.
•    Ensuring that contracts and other documents (including relevant Policies, process documents, etc) comply with the applicable regulatory framework, including regulations on outsourcing, operational continuity, ring-fencing and the appointed representative regime.
•    Proactively liaising with and involving other members of the legal and compliance functions and other stakeholders throughout the Barclays Group on legal risk matters. 
•    Effectively and proactively participating in, influencing and driving the development of processes, policies and procedures designed to manage, mitigate and reduce legal risk and/or increase the efficiency of the team, including development and maintenance of relevant precedents and other know-how items. 
•    Maintaining effective file management practices including use of the team’s electronic filing platform and record management requirements.
•    Sharing know-how and experience with other legal advisers within the team and elsewhere within the Legal Function. 
•    Proactively forging relationships with a broad range of legal and business areas and third parties in order to encourage the best quality output and service from the team.

What we’re looking for:
•    Qualified lawyer (Solicitor, Barrister or equivalent in the role holder’s relevant location), with relevant post-qualification experience (in-house and/or private practice) ideally with one or more of the following areas: software/fintech, commercial contracts, payments, financial services, e-commerce. 
•    Legal Graduate
•    Strong technical knowledge of commercial agreements and experience in negotiating and advising on general commercial/technology contracts, preferably including a range of agreements from the following examples (this is an illustrative list): 
•    software, data and index licences;
•    proof of concept agreements;
•    non-disclosure/confidentiality agreements;
•    service agreements;
•    hardware and software maintenance agreements;
•    software development agreements;
•    software-as-a-service agreements;
•    donation agreements;
•    intellectual property licence agreements;
•    sponsorship agreements; 
•    termination agreements; and
•    outsourcing services agreements.
•    Technical knowledge and experience above to be based on English law contracts or equivalent (e.g. experience of the laws, and ideally contract principles, in a comparable legal system (including Common Law jurisdictions) with a similar legal framework to those found in contracts governed by English law, on the basis that most of the contracts within the scope of this role will be English law contracts).
•    Strong stakeholder management skills, ability to work cross-functionally in a collegiate and professional manner, and willingness to support projects led by other teams and functions.
•    Strong communication skills (including speaking, reading, writing and listening) in English language.  Knowledge of a foreign language and other local language will be an added advantage.
•    Excellent attention to detail, organisational and time management skills – with the ability to manage a range of tasks and responsibilities to a high quality, to deliver tasks and manage processes in a consistently accurate and efficient manner, to plan and deliver tasks to deadlines (and, where applicable, in line with team SLAs), to prioritise work effectively and to work flexibly to meet team and stakeholder needs.
•    Ability to demonstrate Barclays’ Values and Mindset, and to support colleagues (including their wellbeing, and contributing positively and proactively to a supportive and inclusive team culture).
•    High motivation, initiative and professionalism.

Skills that will help you in the role:
•    Experience with innovation, FinTech/payments businesses and regulatory environments.
•    Experience of the financial services industry, either in house with a financial services organisation or with a significant law firm.
•    Understanding, knowledge and experience of Barclays and its operational and strategic objectives.
•    Demonstrable experience of identifying improvements in processes and ways of working and supporting the implementation of the same.

Where will you be working?

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
We operate with honesty, transparency and fairness in all we do.
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
We champion innovation, and use our energy, expertise and resources to make a positive difference.
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

More about working at Barclays

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more


Working together for a better financial future.


We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.


We discover our full potential through our desire to Empower, Challenge and Drive each other.

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