Programme Director

About Barclays

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence globally. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.

Our two clearly defined divisions, Barclays UK and Barclays International provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.

The businesses are supported by The Group Service Company. This delivers critical infrastructure services and enhances operational continuity for our business units, it is a centre of excellence for services required by the business, such as fraud management and cyber security, reducing duplication and promoting best practice across our businesses.

Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities which we serve, with access to a prosperous future.

The delivery of our strategy is underpinned by the energy, commitment and passion of our people, and we are clear on our common purpose: creating opportunities to rise. We are a company of opportunity makers working together to help people rise – customers, clients, colleagues andsociety.

About Corporate Banking

Corporate Banking (CB) provides integrated banking solutions, specialist advice, products and services to businesses of all sizes including Mid-Corporates and Large Corporates, multi-national companies, financial institutions and non- Bank FI’s in the UK and non-UK markets.

Corporate Banking is responsible for the product development, management and delivery of Cash, FX, Liquidity, Trade & Working capital & Lending products to the client base of Barclays PLC: UK Corporates, International Corporates and Financial Institutions (ICB). Total revenue is approximately £2.5bn, from [200+] products Globally.

­­­­­­­­­­­­­­­­­­We are an equal opportunity employer and we are opposed to discrimination on any grounds.

Overall purpose of role

• Manage and co-ordinate the Europe change portfolio ensuring challenging but realistic plans are in place. 
• Develop the business readiness roadmap across the e2e to support the European strategy and outcomes  
• Ensure the European operating model is designed effectively, and processes and services are fully scaled to meet Business demand.
• Embed the portfolio of change within the Europe ensuring appropriate governance ensuring any regulatory requirements are met

Key Accountabilities

• Business
  • Accountable for Programme Management of the European ICB portfolio and driving at pace the strategic change agenda, ensuring frameworks are in place and operated effectively
  • Lead the European Execution Board
  • Ensure material changes within the Europe portfolio follow the Global change standard and managed through the Global Business Change Control Forum and Portfolio Working Group (PWG) where appropriate
  • Oversight the execution of strategic change, ensuring change is delivered and embedded aligned to regulator (CBI, CBE etc), client and business outcomes.
  • Create and manage portfolio reporting, provide senior management with insights into the plan, delivery health, benefits, bottlenecks and areas of concern/decisions requiring attention
  • Create and own the European Business readiness roadmap ensuring change is co-ordinated and landed across the business
  • Accountable for the Product Lifecycle framework ensuring this is operated across Europe.
  • Ensure effective operating model and service management oversight is in place
• Governance & Controls
  • Lead and manage the Europe business change governance framework bringing together the numerous programmes  and ensuring regulatory requirements are met.
  • Accountable for ensuring that all strategic and ‘in business’ change is fit-for-purpose, efficient, has adequate governance and controls in place from the outset to ensure we manage the business in a risk aware manner
  • Own and drive the global change standard for Europe ICB
  • Ensure Records Management compliance
  • Management of pipeline into BCCF and NAPA, ensuring a smooth pathway for the business, whilst maintaining quality and control on business case proposals
  • Partner with Op Rigour and NAPA team

• Leadership
  • Leadership of a programme of work in-line with best practise to ensure visibility of all material changes across Europe  
  • Provide strong enterprise-wide leadership in a matrix environment, working across the group, engaging directly with the Senior Executives (MD’s) and Executive Committee (ExCo) to ensure alignment between Business teams and BX goals and objectives,
  • Lead and co-ordinate change oversight through both direct and virtual teams spanning many business, BX Tech and Functional areas.

• Provide strategic direction to a diverse range of Managing Directors and Accountable Executives

• Identify business opportunities for collaboration across Group & Corporate Banking and develop enterprise wide solutions
• Communicate effectively and extensively throughout the organisation
• Role model the Barclays Mind-set
• Challenge process and bureaucracy to empower colleagues to drive business decisions

• Technology

• Develop and Lead the Europe business readiness strategy ensuring this is in place for all programmes
• Manage the SI new demand for the Europe and Run the bank (RtB) costs, driving cost reduction as new capabilities are delivered
• Maintain awareness of the changing technology environment and landscape

Stakeholder Management and Leadership

Given the importance of the growth agenda for International Corporate (ICB), Global Transaction Banking & Global Lending Group, the role involves extensive interaction with senior internal and external stakeholders across BI.  The successful candidate will be able to explain complex matters in a way that is helpful to a broad range of stakeholders, taking on board differing, sometimes opposing, points of view, ensuring an outcome that is appropriate within the relevant risk appetite and budget capacity.  They will also be able to take on a leadership role in broader projects that have an impact or interface with International Corporate Bank, Transaction Banking & Global Lending Group across the Group.

Decision-making and Problem Solving

• Strong judgement and analysis to drive problem solving across a range of diverse and complex strategic business outcomes
• Develops strategies and plans that deliver quality outcomes at pace
• Proactive and commercial decision making aligned to strategy and vision

Understanding analysis:

• Understands the Business and is highly numerate
• Understands what is behind the data and what actions need to be taken to increase value from the data

Commercial Skills:

• Understands the Corporate Banking market
• Understands risk and balancing the needs of clients with the needs of the Bank
• Finding ways to exceed internal and external client needs, with alignment to our required regulatory minimum standards
• Problem solving / pragmatic solutions

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

• The role holder will be a trusted adviser influencing the senior functional management and other forums/committees outside of own function
• Able to lead from cross functions to drive better client and company outcomes
• Deep understanding of the regulator and previous experience in delivering change within Europe and globally
• Able to successfully lead at all levels and influence decisions Strong commercial skills and excellent business acumen
• Demonstrable experience of managing portfolios and large change programs currently or in recent past
• 7+ years management experience, with proven coaching and colleague development skills
• A natural leader, able to adapt style according to the audience, whilst maintaining authenticity
• Outstanding stakeholder management at all levels, up to and including regional and global executive level.

Essential Skills/Basic Qualifications:

The role holder will ideally be educated to degree level or hold an appropriate alternative professional qualification

Desirable skills/Preferred Qualifications:

Comprehensive technical knowledge and experience with regards to Corporate Banking products. 

Good knowledge of industry trends and practices within the Corporate Banking environment

Able to demonstrate a history of business development and life cycle management

The role holder is required to maintain a good level of relevant product and functional knowledge, and to have insights into external market developments / initiatives.               

Regulated Role [delete if not applicable]

[For roles that are deemed as Certified under the UK PRA & Financial Conduct Authority (FCA) Individual Accountabilities Regulations include:

This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.]

[For roles that are deemed as a Senior Manager Regime role  under the PRA & UK Financial Conduct Authority -  Individual Accountabilities Regulations include:

This role is deemed as a Senior Manager Regime role under the PRA & FCA Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.]

[Include any further local regulators which the role holder will be required to be regulated under including jurisdiction and the Company which registration will be under]

Purpose and Values

Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.

Our Purpose is to create opportunities for people to rise- customers, clients, colleagues and society. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.

Respect

We respect and value those we work with, and the contribution that they make.

Integrity

We act fairly, ethically and openly in all we do.

Service

We put our clients and customers at the centre of what we do.

Excellence

We use our energy, skills and resources to deliver the best, sustainable results.

Stewardship

We are passionate about leaving things better than we found them.