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Relationship Support Manager- Corporate Banking

Dublin, Leinster

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Relationship Support Manager- Corporate Banking

Dublin, Leinster

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Date live: May. 14, 2024

Business Area: Barclays International

Area of Expertise: Relationship Management / Sales

Reference Code: 90389317

Contract: Permanent

Relationship Support Manager- Corporate Banking

This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

As a Barclays Relationship Support Manager- Corporate Banking, this is your opportunity to develop lasting relationships working closely with the Relationship Director and helping the team with a client portfolio and leading effective risk management within International Corporate clients. You will develop a solid foundation in Corporate Banking knowledge, skills and form a key step in the career path to becoming a Corporate Banker.

Barclays Europe is an essential part of Barclays’ success across the globe. We support the bank’s global growth by servicing European clients and markets. We connect European clients to the power of Barclays globally, offering them access to the largest capital markets and growth opportunities in the US, UK, and Asia. And we offer agile, determined, and resilient people a platform or remarkable professional and personal growth. This is your chance to get closer to Europe and stay more connected than ever to the rest of the globe.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?
•    Working with internal and external stakeholders to support retaining and growing client relationships and the portfolio and delivering banking products
•    Assisting with the client strategy and completing client account plans and keeping client records accurate and up to date in Salesforce and other systems
•    Handling client requests and direct client requests to appropriate departments and team ensuring a smooth client experience and efficient use of Barclays resources
•    Dealing with all aspects of onboarding, Know Your Customer (KYC) and Customer Due Diligence process and annual credit review
•    Developing and maintaining good working relationship within the network of clients and colleagues across business areas, product partners, operations, functions
•    Developing relevant sector, client and product knowledge using development tools, learning resources and actively share your skills and knowledge with your colleagues
•    Assisting with annual client reviews and making recommendations to Relationship Directors and building effective working partnerships with internal support functions
•    Ensuring compliance with mandatory Risk policies and procedures relating to governance, regulatory compliance (including Financial Crime), operational and legal risk

What we’re looking for:
•    Corporate banking knowledge and experience.
•    Knowledge of Corporate Banking product suite: Payments, Liquidity, FX, Lending, Trade & Working Capital 
•    Experience in Customer Due Diligence procedures, awareness of Financial Crime policy and procedures
•    Knowledge of associated risks, compliance, KYC and management of same, Credit risk analysis skills and German language skills are advantageous

Skills that will help you in the role:

•    Excellent time-management, self-planning, and organizational skills as well as excellent presentation and communication skills, and IT Skills (Microsoft standard packages) and Salesforce
•    Ability to build excellent client relationships & develop internal network relationships to deliver results
•    Excellent written and verbal communication and the aability to build relationships and stakeholder management
•    Experience with managing risk and strengthening controls, ensuring that all activities and duties are carried out in full compliance with regulatory requirements

Where will you be working?
You will be based in our new flagship office, One Molesworth Street, which is in the heart of Dublin City Centre. We are currently expanding which drives a culture of change and hard work ethic, nonetheless the company maintains an open, friendly atmosphere.  This is enhanced through our unique onboarding programs and several committees which all employees are eligible to join.


More about working at Barclays

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more


Working together for a better financial future.


We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.


We discover our full potential through our desire to Empower, Challenge and Drive each other.

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