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Date live: Mar. 15, 2023

Business Area: Barclays International

Area of Expertise: Relationship Management / Sales

Reference Code: 90367975

Contract: Permanent

Relationship Support Manager 

As a Barclays Relationship Support Manager within the international corporate banking team, you will be developing and maintaining relationships with a portfolio of customers in Germany. Assisting the Relationship Directors with product knowledge, sales research, relationship development and research into solutions to meet customers’ needs using market and industry information and risk management for the portfolio.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

•    Acting as first point of contact for client names together with the Relationship Director and establishing relationships with a portfolio of clients in the Financial Institutions sector 
•    Preparing client meeting presentations, engaging product specialists in Germany and other areas of the group ensuring a robust contact strategy is in place
•    Assisting with the development of, and revisions to the Client Relationship Plan, preparing and implementing strategic campaigns
•    Identifying and researching potential new customers, assisting with annual client reviews, leading the onboarding process for new clients or new products to existing clients
•    Generating and monitoring leads, preparing pricing, and assisting with credit applications
•    Ensuring compliance with mandatory Risk policies and procedures relating to governance, regulatory compliance (including Financial Crime), operational and legal risk
•    Building an effective working partnership with internal support functions: Corporate Credit Managers, Compliance, Legal, KYC, Debt Finance and Transaction Management teams 
•    Liaising with the relevant internal teams to ensure all completion checks and signoffs are completed, and deal funding provided

What we’re looking for:
•    Fluency in English and German, Service Excellence, Credit analysis and transaction management skills, Banking documentation knowledge
•    Knowledge of the Funds and other financial sectors in Ireland, knowledge of policies and procedures relevant to Corporate Banking market
•    Awareness of legislation affecting the Bank and customers (including Data Protection Act, Companies Act, Insolvency Act, Financial Services Act, and confidentiality regulations)
•    Comprehensive understanding of the impact of the economic environment on customer’s needs and business

Skills that will help you in the role:
•    Credit Skills
•    Compliance/KYC knowledge
•    Excellent Communication skills (including presentation skills)
•    Cash Management knowledge

Where will you be working?

Our new Frankfurt office is based in the heart of the new business district in the Taunus Turm. It boasts modern, collaborative work spaces and offers a gym, a number of different food outlets close by and direct access to a large park.



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