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Business Design Analyst

Glasgow, Scotland

Key information

Date live Jun. 29, 2022

Business Area COO & Functions

Area of Expertise Operations

Contract Permanent

Reference Code 90294062

Job description

Business Design Analyst 

As a Barclays Business Design Analyst, you will be part of the business design & change team which aims to bridge the gap between change strategy and execution, within Wholesale Client On Boarding (WCOB) Transformation through robust operating models covering people, process, data and systems. As a member of the team, you will work on major transformation initiatives within client onboarding & maintenance, focusing on delivering business design and target operating models within WCOB.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?
• Supporting the TC01 WCOB strategy to provide onboarding operations and functions
• Defining robust operating models that underpin operational and tech change with impact assessments
• Identifying customer journeys and business use cases through stakeholder workshops
• Helping define tactical milestones that minimize regret cost, from current state to target state
• Presenting clear articulation of operational v technology-supported change
• Working with business SME’s to draw out detailed knowledge of the current operating model

What we’re looking for:
• Excellent stakeholder management skills, with the ability to build and leverage relationships and influence decision-making
• Excellent analytical/problem solving mind set but with the ability and willingness to get into the details to find solutions
• Excellent relationship building, communication, presentation and influencing skills. Able to work with senior stakeholders and SMEs

Skills that will help you in the role:
• Knowledge of the overall Operational landscape within Onboarding and client refresh
• Knowledge of Barclays’ Businesses, Products, Processes and Technology
• Business Change experience in cross functional teams
• Broad experience of best practice business change methodologies and tools, combined with the ability to adhere to best practice

Where will you be working?
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities


Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997. 
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.


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