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Whistleblowing Programme Management, Controls & Reporting

Glasgow, United Kingdom

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Glasgow, Scotland

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Date live: Jun. 27, 2024

Business Area: COO & Functions

Area of Expertise: Compliance

Reference Code: 90390634

Contract: Permanent

Whistleblowing Team Programme Support Manager
Glasgow

As a Barclays Whistleblowing Team Programme Support Manager, you will support the operation and management of the whistleblowing programme. You’ll focus on producing of a range insights driven MI and to the WI team (up to and including board level). This will include working with colleagues across Regulatory Compliance to co-ordinate and ensure a consistently excellent standard of reporting and governance as well as other responsibilities for ensuring ongoing controls, including QC of whistleblowing investigations and other team procedures. 

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?
•    Producing timely, accurate and insights driven MI for stakeholders internal and external to the Regulatory Compliance team

•    Using data analytics to draw out insights and forward looking themes and trends from whistleblowing data and proactively escalate analysis

•    Maintaining oversight of whistleblowing systems and data, working closely with the data visualisation experts to ensure the accuracy of metric dashboards

•    Being responsible for creating MI and governance forum packs and working closely with the wider Reg Compliance team

•    Supporting WI’s oversight of whistleblowing investigations, including completing QC of investigations ensuring an appropriate investigation has been performed

•    Maintaining the confidentiality of whistleblowing cases ensuring appropriate controls regarding the protection of whistleblower identity are adopted 

•    Assisting with timely implementation of WIO strategy and priorities where relevant, including assisting in communicating key messages and updates to the global team


What we’re looking for:

•    The ability to maintain confidentiality, possess  and act with discretion at all times

•    Excellent communication, negotiation, and presentation skills, curiosity, with an ability to challenge information and willingness to look at data in different ways  

•    Possess the ability to interpret information and relay this in a clear and succinct manner and be able to pitch to colleagues at the right level

•    Understanding and experience of governance and controls, and knowledge of (or ability to understand) and operate within the Compliance Risk Framework

Skills that will help you in the role:
•    An ability to maintain numerous complex data sets and produce detailed and accurate reports for senior stakeholders 

•    Possess an ability to analyse data in order to identify themes and trends, requiring lateral thinking, prioritisation and a collaborative Mindset

•    Case related tasks experience, with an exceptional attention to detail and in line with internal processes

•    Experience engaging with whistleblowers and investigators, identifying and escalating potential issues in a timely manner 

Where will you be working?
In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as: a gym, staff restaurant and deli bar, and it is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.









#LI-Hybrid

More about working at Barclays

Barclays offices across the UK are designed to be places where our people can come together to do their best work, surrounded by excellent facilities for both work and leisure. These are warm, diverse, supportive communities in some of the UK’s best locations, where everyone can thrive.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

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