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Prime Client Services

Date live: Dec. 15, 2020

Location: Hong Kong

Reference Code: 90274390

Business Area: Barclays International

Area of Expertise: Relationship Management / Sales

Contract: Permanent

As a Barclays Prime Client Services Representative you will play a pivotal part in the client service offering provided to our clients. Your team is the primary point of contact in the day to day engagement with our clients, with a large portion of client perception being attributed to responsiveness and collaboration demonstrated by individuals with the team.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

What will you be doing?

  • You will be a primary client interface on business issues and operational escalations
  • Supporting product pitches in conjunction with the Client Account Management team
  • Keeping abreast of industry developments to strategically plan product changes to capture new market opportunities
  • You will be tasked with maintaining strong relationship with the Asia Equity management team and help track active client pipeline
  • Being responsible for control/operational risk related issues and to protect business from potential losses

What we’re looking for:

  • Problem solver with ability to navigate a bespoke range of issues and circumstances with  robust and sustainable solutions that align the interests of our clients and Barclays
  • Experience within Prime Services or other Derivatives Clearing business
  • An ability to work well with colleagues across the organisation to ensure best in class solutions and service is delivered to our clients
  • Highly motivated individual with ability to work to deadlines in a high pressure environment

Skills that will help you in the role:

  • Awareness of a wide range of banking or Prime technology applications
  • Familiarity with product pitches in conjunction with the Client Account Management team

Where will you be working?

Our offices are situated in the center of Hong Kong’s financial district, at 2 Queen’s Road. Cheung Kong Centre is an investment banking hub that offers panoramic views of Victoria Harbour and Kowloon Peninsula. There is a variety of local amenities and you will be just a short walk from shopping malls, health clubs and multiple transport links.

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More about working at Barclays

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Respect: We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity: We operate with honesty, transparency and fairness in all we do.

Service: We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence: We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship: We prize sustainability, and are passionate about leaving things better than we found them.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Dynamic Working is a flexible approach to working. Dynamic Working empowers each of us to work in a way that suits ours lives, so we can better serve our customers’ and clients’ needs. Whether you have family commitments or you’re a carer; whether you need study time or ‘me’ time, Dynamic Working is designed to help you balance your life.