2023 Foundation Apprentice - BUK Customer Service - Knutsford

Customer Service Foundation Apprenticeship 2023
Annual Salary: £21,220 + benefits

Our Foundation Apprenticeships are a rare blend of opportunity: meaningful work, professional development, a good salary, and investment in your potential – all within a globally-respected financial organisation. Whatever your experience, whatever your age, it’s a firm foundation for the career you want, with support to achieve what you’re capable of. If you never imagined you could find success in a world-class bank, or you never thought apprenticeships could be the start of something big, it’s time to think differently.

Why a Barclays Apprenticeship?

Our Foundation Apprenticeship will build your skills and set you on the path to becoming a fully-fledged professional. You’ll gain professional qualifications equivalent to two A Levels, and you’ll be a full-time employee from day one, which means you don’t have to apply for a job with us at the end: you’ll already have one.

We’ve spent 11 years perfecting the support that you’ll receive on our Apprenticeship programme. That starts with our market-leading Talent Coach model: from day one, you’ll be assigned a talent coach matched to your needs and background, and together with your line manager, they’ll support you as an individual. We’ll also match you to an expert in your specialist subject, ready to share their knowledge.

The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in over 40 countries, employing over 80,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick.

Our programme is open to anyone, no matter your background or your age. So you’ll be joining an Apprenticeship cohort who are from all different walks of life, whether that’s school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off.

Customer Service at Barclays

Why build a career in Customer Services at Barclays? You’ll be at the forefront of our obsession with customers - and right now our customers need us more than ever. They need colleagues who are understanding, committed, and take ownership of their development. So we’ll give you the tools to make sure you’re always learning and growing so that you can adapt to our customers changing needs and support them when they need us the most - from life's little moments to the big ones.

Are you eligible?

For our Foundation Apprenticeships, you’ll need 5 GCSE’s at A*-C (9-5) including Maths and English (or equivalent)

You’ll also need dedication. Our Foundation Apprenticeship creates opportunities for all sorts of people to thrive. Even if something’s held you back until now, we’ll help you excel, with our investment.

In return, we look for apprentices who’ll be committed to us too: willing to learn and driven to work hard. You’ll be ready to put in the work it takes to reach your potential, and we’ll be there to help you discover your path.

Working in Knutsford

Set in a stunning 64-acre site, Barclays Radbroke campus in Knutsford, Cheshire, is a tech hub like no other. The campus has tennis courts, gardens and even bee hives, as well as the latest in technology systems, equipment, and development.

Behind our world-leading innovations is a 3,500-strong team: some of the world’s best minds who are re-defining the future of finance, each and every day. It’s an incredibly diverse community with talents in all kinds of areas, from academics to project masterminds to people who build robots.

Whilst our campus facilities will make you want to come to the office to work every day, flexible working is celebrated and we are currently operating in a hybrid working environment; many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. And when you do come into the office to work, we offer a free coach service from both Knutsford and Northwich station multiple times a day if you'd prefer to travel by train.