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Barclays Technology

It’s happening at Barclays.

Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we’re advancing machine learning, leveraging blockchains, and harnessing FinTech.

Working in Barclays technology, you’ll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.

We are shaping the future of financial technology. Why not join us and make it happen here?

Job description

Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

Structured hybrid role: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

About Corporate Digital Banking Technology

Provides our Corporate clients with a modern digital banking proposition by offering front to back, real-time and smart self-serve digital services supporting cash, debt, trade, liquidity and FX.

We use the very latest technologies and ways of working to provide a secure, seamless and consistent digital ecosystem across all our channels and services.

We are looking for gifted technologists to join our team to continue to build the best in class technology solutions and drive the adoption of the next generation of digital channels while ensuring we maintain the very highest level of resiliency and availability for our clients. 

Overall purpose of role

The role holder will lead the global technology engineering teams responsible for building and maintain the next generation of the Online Digital Client payments system for Corporate, a team size of over 100 people.This role requires a deep understanding of financial technology, corporate and investment banking and exceptional programme management skills. It is pivotal in ensuring we deliver against our MGI commitments and support the firm’s revenue ambitions while improving the services for our existing client base. 

Key Accountabilities

Manage and deliver all changes made on the Digital Client Payments Application (DCP) ensuring that the team support multiple projects simultaneously and leading a large team that will use the latest technology and methodologies to deliver business outcomes for the Corporate Bank.

·Creating and managing programme plans against agreed business cases from inception through delivery to closure, partnering the Accountable Executive and ensuring that we deliver technology solutions accurately.

·Lead the engineering development teams responsible for building and maintaining digital applications and services.

·Accountable for the quality and robustness of the digital applications and platforms.

·Drive the adoption of contemporary engineering techniques to deliver solutions consistently across all teams.

·Ensure an agreed architectural roadmap is in place aligned with Corporate and Group strategy

·Manage all risk within the platform ensuring transparency and alignment to group risk processes

·Manage the required cross-skilling and re-skilling of the organisation to be proficient in the new tools and techniques

·Help define and deliver the developer experience for the Corporate Digital Bank.

·Apply innovative thinking to support the business & technology in delivering its strategic objectives in line with group wide IT Strategies.

·Lead the teams technically so they fully understanding the underlying systems, tools and processes to ensure that the required transformation is delivered.

·Provide thought leadership on the transformation and have the ability to evolve, modify and adapt the strategy as things change.

·Drive adoption of modern development tools including BDD, DevOps adoption, agile working practices and cloud adoption.

·Apply experience and knowledge of industry trends to drive best use within the Corporate Bank.

·Managing the L3 support activities and lead the response to production incidents.

·Manage talent and help grow leadership within the Engineering department

·Manage multiple stakeholders locally and globally including at Managing Director level.

·Ensure all team members understand their roles and celebrate success.

Stakeholder Management and Leadership

·Maintain a future focus, looking ahead to ensure any risks or dependencies are managed effectively

·Build trusted relationships with a network of key stakeholders that help influence programme outcomes, acting as an advocate for the change and joining up executives and delivery teams

·Proactively seek out and solve problems, making decisions and negotiating the right solutions to ensure programme outcomes remain on track

·Drive continuous improvement, leading by example and challenging assumptions and timelines to seek greater levels, frequency and speed of outcomes

·Being open to change, applying evaluative judgement and thinking analytically to operate effectively within a complex and changing environment

·Support the programme team day-to-day, providing coaching and insight as needed, communicating clearly and often

Decision-making and Problem Solving

·Operate within complex and changing environments,

·Adept at problem solving and ability to support/influence others on the same

·Seek to develop or enhance existing systems or processes.

·Provide advice and guidance, influencing the effectiveness of the initiative

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do.

Person Specification

Programme Managers at Barclays require competence across the following areas:

·Team Management and development: Lead, manage and develop the team in the most effective and efficient manner, including building a culture to deliver performance consistent with the Values and embedding the Barclays Mindset. In addition, designing an optimum operating model to support the delivery of efficient outcomes for customers/clients. Responsibility for creating an environment that is open to challenge and where a risk aware culture thrives at all times. Responsible for both what the team does and also how the team achieves this. A culture of accelerating and improving what we do must be achieved while embracing how we do this in the right way, balancing the many priorities, cost, service excellence and other implications such that our reputation is continually enhanced.

·Change leadership: The ability to inspire, coach and empower others to deliver on a shared vision and outcomes for transformational change: leading by example and building strong relationships.

·Stakeholder and communications management: The ability to effectively communicate with, influence and manage stakeholders at all levels, taking account of their levels of influence and interest. This includes identifying, addressing and resolving differences between individuals and/or interest groups, using suitable channels for achieving clear outcomes, consensus and conflict resolution.

·Requirements Management and Solutions Development: The ability to understand and interpret the requirements, specifications and propose a technical solution.

·Financial management: The ability to input into the relevant financial planning processes, agreeing budgets for change initiatives before developing a granular view of costs versus agreed outcomes and timings. This includes being cost / value aware, tracking costs versus budget, reforecasting when necessary, explaining variances and identifying risks. For programmes and portfolios, this includes monitoring aggregated cost profiles against budget, balancing under / over spend as appropriate.

·Supplier Management: The ability to secure the provision of any resources (i.e. products or services including workforce, software, hardware) needed for change initiative(s) from either internal and/or external providers - agreeing contracts, monitoring compliance, and managing variances and risks.

·Outcomes and benefits management: The ability to identify, define, evaluate, plan, track and realise the outcomes andbenefits of change initiatives. This includes determining a realistic assessment of what is achievable by when along with the links and dependencies; defining the key metrics / measures associated with benefits and outcomes; linking organisational value back to initiative outputs; defining how benefits will continue to be achieved in BAU beyond initiative closure.

·Business Readiness Planning: The ability to describe the steps needed to ensure any change delivered by an initiative is implemented successfully and effectively by the impacted business or service area. This includes defining a Business Readiness Plan, ensuring that any steps that need to be considered are identified and actioned appropriately. Effective business readiness planning is dependant on identifying and managing stakeholders to fully understand the impacts of the change to their business/service.

·Governance and reporting: The ability to establish and operate a governance model that defines clear roles, responsibilities and accountabilities for oversight of the execution of change initiatives. This includes honest/ transparent assessment of initiative status; the ability to escalate appropriately to resolve any risks or issues; the preparation of relevant reporting and initiative documentation for stakeholder review such as status reports, outcome roadmaps and programme interdependencies.

·Reviews and assurance: The ability to effectively monitor and continuously improve both the processes and the outcomes of change initiatives. This will typically incorporate 'lessons learnt' reviews at appropriate points, assessing the quality of outcomes and the processes followed to achieve them.At portfolio level, this will include monitoring thematic risks and indicators of control adherence, taking action where needed to remediate any weaknesses in the controls; and identifying and implementing actions to drive greater maturity against key control indicators.

Essential Skills/Basic Qualifications:

·Exceptional stakeholder management skills, with the ability to influence decision-making.

·Excellent interpersonal, communication, presentation and influencing skills. Able to work with Executive committees and senior stakeholders

·Strong leadership skills with evidence of managing teams across a range of disciplines and locations

·Strong analytical/problem solving mind set with the ability and willingness to get into the details to find solutions.

Desirable skills/Preferred Qualifications:

·5+ years experience in an enterprise technology environment.

·Formal external qualification/accreditation in digital technology or methodology.

·Programme Management experience in cross functional teams.

·Significant commercial management experience across a number of business discipline

Purpose and Values

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Who succeeds in Tech at Barclays?

For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays Mindset to make it happen here.

Qualities we look for:motivator, supporter, connector, driver, communicator, transformer, maker, observer

What you get
in return

Flexible, future-proof careers – that’s what a career in tech means at Barclays. Our employees receive a competitive package of core benefits flexible to you and your family’s needs. In exchange for the work of supporting our customers and clients, you’re rewarded with the perks for making a difference.

Competitive holiday allowance

Life assurance

Private medical care

Pension contribution

Training opportunities

Competitive pay

Income protection

Flexible working options

Voluntary benefits

Planned progression

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Our technology

Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.

Locations

A world of innovation

Our work takes place in state of the art technology campuses around the globe. Want to help build a tech-first future? These are places where you can find the very best talent and learn from industry leaders, all working on the tools for tomorrow. So, whether it’s Glasgow, Prague, Chennai, Radbroke, Whippany or Pune, it’s happening here.

Click location for more details.

London

Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.

Barclays' technology in London video See available roles in London

London

Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.

Barclays' technology in London video See available roles in London

Radbroke & Liverpool

In the North West we have roles open for Customer Service roles in our Radbroke and Liverpool offices. Radbroke is home to over 5,000 people in one of the UK’s largest tech workspaces: a 64-acre, university-style campus of world-class facilities. Our Barclays Wavertree Liverpool office is another strategic site, which is a vitally important home to all Barclays and Barclaycard services. Both offer great opportunities as both campuses offer a culture that encourages people to stay and progress their careers, and places of work that continually attracts the best new talent.

See available roles in Radbroke & Liverpool

Newcastle & Sunderland

In the North East, we have opportunities in two of our key locations: Sunderland and Newcastle. Located in the Newcastle Quayside is our Newcastle office, where our diverse workforces offers an extensive range of services from PLCs to Risk; from personal banking to customer service. Our Sunderland Contact Centre is based at Doxford International. This is home to a diverse variety of business functions including Moment Banking, Fraud Experts, Business Banking and Mortgages to name just a few.

See available roles in Newcastle & Sunderland

Manchester

Our central Manchester offices are right at the heart of the action in Spinningfields and Piccadilly place – these are hubs for all of our operations in the region, places where colleagues from across the Manchester area come together in an atmosphere of community and collaboration.

See available roles in Manchester

Glasgow

At our new state-of-the-art facility, you’ll work with, and learn from, likeminded colleagues across a range of disciplines, all of them passionate about redefining the future of finance.

See available roles in Glasgow

Northwich

Here, you’ll find our teams have built a strong reputation for exceptionally high standards of customer service, as they provide a seamless experience to help our business and corporate clients grow and prosper.

See available roles in Northwich

Jersey

In Jersey you’ll discover a world of opportunity and connection and build relationships across the globe. You can support clients with everything from high-flying investments to household budgets and lost debit cards; all from the place you call home.

See available roles in Jersey

Hamilton

Barclays Hamilton is located at the centre of the Cincinnati-Dayton-Oxford triangle. Colleagues support the US Consumer Bank in a variety of Customer Service telephony and non-voice functions including: Customer Care, Fraud and Barclays Financial Assistance. Non-telephony functions such as Colleague Experience and Ops Rigor also have a presence in Hamilton.

See available roles in Hamilton

Delaware

In Wilmington, you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced place to work, which has more than 10m customers in the United States.

See available roles in Delaware

Wilmington

Wilmington, the largest city in Delaware just south of Philadelphia, is the home of Barclays US Consumer Bank and customer service teams that support Barclays Financial Assistance, Fraud and Collections. With about 1,500 employees in Wilmington and more than 3,000 nationwide, our US Consumer Bank is a leading co-branded credit card issuer and financial services partner that creates highly customized programs to drive customer loyalty and engagement for some of the most successful travel, entertainment, retail and affinity institutions in the US.

See available roles in Wilmington

Henderson

Barclays Henderson is the largest Operations centre for our US Consumer Bank (USCB), located just miles from Las Vegas, NV. Colleagues at the state-of-the-art, 100,000-square-foot campus support the USCB in a variety of Customer Service telephony and non-voice functions including: Customer Care, Credit, Fraud and Barclays Financial Assistance. We also house many support teams including: Data & Analytics, Technology, Anti-Money Laundering, Customer Experience and other key functions.

See available roles in Henderson

Radbroke, Knutsford & Manchester

The North West is very important to us. We have multiple offices in Manchester and our campus in Radbroke – our state-of-the-art technology hub – is one of the UK’s largest centres for information security. Here, over 5,000 people conceive of, design and develop the innovative technological solutions that protect our customers and lead the world in digital banking.

Learn more about Barclays North West See available roles in the North West

Scotland

Barclays is a true Scottish success story, a global strategic hub bringing together the best of Barclays’ talent, functions and technology in a supportive and caring community. Our operations range from Wealth to Risk; from personal banking to customer service; from Fraud to technical innovations. Significant growth and the investment we are receiving reflects our importance in the Barclays world.

Learn more about Barclays Scotland See available roles in Scotland

Northampton

Barclays Northampton Campus is the vitally important home to Barclaycard and all Barclays card and payment services. It’s also a strategic centre of excellence for Barclays globally. Our culture of innovation has led to many ‘firsts’ including Barclaycard; the first chip and pin in 2003; contactless payments in 2007; the first mobile payment device in 2011; and we’re making huge advancements in machine learning and AI right now.

Learn more about Barclays Northampton See available roles in Northampton

Whippany, New Jersey

Barclays Whippany is our first purpose-built Campus in the US: a technology-led, state-of-the-art workplace of the future, home to the Tech, Cyber Security and Payments command centres that are key to our US and global strategy. We are developing automation, machine learning, AI and cloud computing technology in a wireless and flexible environment designed to be a place where the best people can do great work.

Learn more about Barclays Whippany See available roles in Whippany

New York, New York

Times Square, New York is home to Barclays’ US headquarters, and the Americas hub for our Corporate and Investment Bank (CIB). Here, over 4,500 colleagues come together in front office and infrastructure roles to support our CIB clients. It’s a community of dedicated professionals creating opportunities and solving challenges for some of the world’s top companies, from start-ups to industry leaders, and our trading floors buzz with the energy of one of the world's largest investment banks.

See available roles in New York

Wilmington, Delaware

Wilmington is where you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced home to over 1,500 technically excellent colleagues. We have a real desire and enthusiasm to connect with our Barclays colleagues across the USA to develop the disruptive technologies that will continue to make the bank stand out in the banking and payments market.

See available roles in Wilmington

Pune

Barclays Pune is a huge campus, the largest single location outside of Barclays’ global headquarters in London. It’s a state-of-the-art technology hub, and home to nearly half of our Indian workforce. Home to 9,000 colleagues across Operations, Technology and Functions, our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

See available roles in Pune

Chennai

Chennai is one of our key strategic locations. It is home to over 5,000 talented and passionate Barclays colleagues across Finance and HR functions through to Operations and Technology, ensuring the bank’s technology and infrastructure runs smoothly. Our office is well-equipped with state-of-the-art technology and is designed to provide a vibrant, collaborative and unique working environment for our colleagues.

Learn more about Barclays India See available roles in India

Mumbai

Mumbai is home to our Global Market Operations, Research teams, and group Functions. his innovative atmosphere translates into our work in Mumbai, where our colleagues push boundaries to solve challenges and create opportunities for development and innovation.

Learn more about Barclays Mumbai See available roles in Mumbai

Singapore

Our Singapore office is in the heart of the city’s central business district. Home to over 900 colleagues, it focuses on Barclays’ business operations and includes a state-of-the-art trading floor. As an integral part of Barclays’ global operations, there is immense scope in our work; we are all united by our passion for excellence and our drive to innovate.

See available roles in Singapore

Prague

Barclays Prague is home to some of the most talented tech developers in the world. It’s a place where great minds come together and make remarkable innovations, and where developers re-write the past, protect the present and anticipate the future. Our tech team is admired and respected by colleagues in Barclays tech across the globe.

Learn more about Barclays Prague See available roles in Prague
  • UK
  • Radbroke
  • Glasgow
  • Northampton
  • London
  • Americas
  • New York
  • Whippany
  • Asia Pacific
  • Pune
  • Chennai
  • Europe
  • Prague

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

We exist to provide responsible finance to people and business – but also a whole lot more.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs.

Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

What makes a tech career at Barclays?

Hear from our employees on why they joined and how they're having real-life impact. Tech at phenomenal scale. It's happening here.

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