Retail Banking Relationship Manager - Higher Apprentice Programme - 2023 Northampton, United Kingdom
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It’s happening at Barclays.
Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we’re advancing machine learning, leveraging blockchains, and harnessing FinTech.
Working in Barclays technology, you’ll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.
We are shaping the future of financial technology. Why not join us and make it happen here?
As a Barclays Enterprise Architect, you will be focused on building long term strategic roadmaps aligned to both business requirements, technology capabilities & engineering best practice. You will partner across the organization to align business and IT strategies and maximize the value of technology investments and maintain an active view of industry and technology trends and their relevance, identifying opportunities to advance business strategy through innovation and technology adoption.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Developing the strategy and approach for achieving the desired business outcomes for assigned programmes
• Providing due diligence on Third Parties for acquisition, partnership or provision of services
• Providing the hypothesis of future additions to roadmaps; including what to action, accommodate and acknowledge
• Navigating complex and challenging topics to achieve optimal change related outcomes with MD level stakeholders across CTO, CIO and the Business
• Ensuring that business outcomes are achieved and completed to time, cost and quality and therefore avoiding delay in achieving strategic outcomes
• Managing the interdependencies, risks and issues, expenditure spanning multi-disciplinary areas, business lines and jurisdictions
What we’re looking for
• Solid track record of managing large complex business and technical programmes of strategic significance, through the initiation phase and in established programmes
• Experience of successfully resolving significant business change/transformation challenges with an ability to quickly understand/digest/replay relevant information
• Fully up to date with developments in individual area of expertise and will be expected to keep abreast of emerging technologies and their potential for application within the Bank
• Confident with challenge existing ways of working at a senior level, and the capability to partner with other functions and build solid, collaborative relationships
Skills that will help you in the role:
• Superior drive for results; able to juggle priorities, multi-task and execute flawlessly at speed
• Educated to degree level in a relevant discipline, or have relevant experience and a proven track record of personal and professional achievements
• Excellent communication skills, able to create messaging that is pitched appropriately for the audience and requirement
• Financial Services and banking industry background preferred
Where will you be working?
You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64 acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.
For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays Mindset to make it happen here.
Flexible, future-proof careers – that’s what a career in tech means at Barclays. Our employees receive a competitive package of core benefits flexible to you and your family’s needs. In exchange for the work of supporting our customers and clients, you’re rewarded with the perks for making a difference.
Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.
Our work takes place in state of the art technology campuses around the globe. Want to help build a tech-first future? These are places where you can find the very best talent and learn from industry leaders, all working on the tools for tomorrow. So, whether it’s Glasgow, Prague, Chennai, Radbroke, Whippany or Pune, it’s happening here.
Click location for more details.
Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.Barclays' technology in London video See available roles in London
In the North West we have roles open for Customer Service roles in our Radbroke and Liverpool offices. Radbroke is home to over 5,000 people in one of the UK’s largest tech workspaces: a 64-acre, university-style campus of world-class facilities. Our Barclays Wavertree Liverpool office is another strategic site, which is a vitally important home to all Barclays and Barclaycard services. Both offer great opportunities as both campuses offer a culture that encourages people to stay and progress their careers, and places of work that continually attracts the best new talent.See available roles in Radbroke & Liverpool
In the North East, we have opportunities in two of our key locations: Sunderland and Newcastle. Located in the Newcastle Quayside is our Newcastle office, where our diverse workforces offers an extensive range of services from PLCs to Risk; from personal banking to customer service. Our Sunderland Contact Centre is based at Doxford International. This is home to a diverse variety of business functions including Moment Banking, Fraud Experts, Business Banking and Mortgages to name just a few.See available roles in Newcastle & Sunderland
Our central Manchester offices are right at the heart of the action in Spinningfields and Piccadilly place – these are hubs for all of our operations in the region, places where colleagues from across the Manchester area come together in an atmosphere of community and collaboration.See available roles in Manchester
At our new state-of-the-art facility, you’ll work with, and learn from, likeminded colleagues across a range of disciplines, all of them passionate about redefining the future of finance.See available roles in Glasgow
Here, you’ll find our teams have built a strong reputation for exceptionally high standards of customer service, as they provide a seamless experience to help our business and corporate clients grow and prosper.See available roles in Northwich
In Jersey you’ll discover a world of opportunity and connection and build relationships across the globe. You can support clients with everything from high-flying investments to household budgets and lost debit cards; all from the place you call home.See available roles in Jersey
Barclays Hamilton is located at the centre of the Cincinnati-Dayton-Oxford triangle. Colleagues support the US Consumer Bank in a variety of Customer Service telephony and non-voice functions including: Customer Care, Fraud and Barclays Financial Assistance. Non-telephony functions such as Colleague Experience and Ops Rigor also have a presence in Hamilton.See available roles in Hamilton
In Wilmington, you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced place to work, which has more than 10m customers in the United States.See available roles in Delaware
Wilmington, the largest city in Delaware just south of Philadelphia, is the home of Barclays US Consumer Bank and customer service teams that support Barclays Financial Assistance, Fraud and Collections. With about 1,500 employees in Wilmington and more than 3,000 nationwide, our US Consumer Bank is a leading co-branded credit card issuer and financial services partner that creates highly customized programs to drive customer loyalty and engagement for some of the most successful travel, entertainment, retail and affinity institutions in the US.See available roles in Wilmington
Barclays Henderson is the largest Operations centre for our US Consumer Bank (USCB), located just miles from Las Vegas, NV. Colleagues at the state-of-the-art, 100,000-square-foot campus support the USCB in a variety of Customer Service telephony and non-voice functions including: Customer Care, Credit, Fraud and Barclays Financial Assistance. We also house many support teams including: Data & Analytics, Technology, Anti-Money Laundering, Customer Experience and other key functions.See available roles in Henderson
The North West is very important to us. We have multiple offices in Manchester and our campus in Radbroke – our state-of-the-art technology hub – is one of the UK’s largest centres for information security. Here, over 5,000 people conceive of, design and develop the innovative technological solutions that protect our customers and lead the world in digital banking.Learn more about Barclays North West See available roles in the North West
Barclays is a true Scottish success story, a global strategic hub bringing together the best of Barclays’ talent, functions and technology in a supportive and caring community. Our operations range from Wealth to Risk; from personal banking to customer service; from Fraud to technical innovations. Significant growth and the investment we are receiving reflects our importance in the Barclays world.Learn more about Barclays Scotland See available roles in Scotland
Barclays Northampton Campus is the vitally important home to Barclaycard and all Barclays card and payment services. It’s also a strategic centre of excellence for Barclays globally. Our culture of innovation has led to many ‘firsts’ including Barclaycard; the first chip and pin in 2003; contactless payments in 2007; the first mobile payment device in 2011; and we’re making huge advancements in machine learning and AI right now.Learn more about Barclays Northampton See available roles in Northampton
Barclays Whippany is our first purpose-built Campus in the US: a technology-led, state-of-the-art workplace of the future, home to the Tech, Cyber Security and Payments command centres that are key to our US and global strategy. We are developing automation, machine learning, AI and cloud computing technology in a wireless and flexible environment designed to be a place where the best people can do great work.Learn more about Barclays Whippany See available roles in Whippany
Times Square, New York is home to Barclays’ US headquarters, and the Americas hub for our Corporate and Investment Bank (CIB). Here, over 4,500 colleagues come together in front office and infrastructure roles to support our CIB clients. It’s a community of dedicated professionals creating opportunities and solving challenges for some of the world’s top companies, from start-ups to industry leaders, and our trading floors buzz with the energy of one of the world's largest investment banks.See available roles in New York
Wilmington is where you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced home to over 1,500 technically excellent colleagues. We have a real desire and enthusiasm to connect with our Barclays colleagues across the USA to develop the disruptive technologies that will continue to make the bank stand out in the banking and payments market.See available roles in Wilmington
Barclays Pune is a huge campus, the largest single location outside of Barclays’ global headquarters in London. It’s a state-of-the-art technology hub, and home to nearly half of our Indian workforce. Home to 9,000 colleagues across Operations, Technology and Functions, our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.See available roles in Pune
Chennai is one of our key strategic locations. It is home to over 5,000 talented and passionate Barclays colleagues across Finance and HR functions through to Operations and Technology, ensuring the bank’s technology and infrastructure runs smoothly. Our office is well-equipped with state-of-the-art technology and is designed to provide a vibrant, collaborative and unique working environment for our colleagues.Learn more about Barclays India See available roles in India
Mumbai is home to our Global Market Operations, Research teams, and group Functions. his innovative atmosphere translates into our work in Mumbai, where our colleagues push boundaries to solve challenges and create opportunities for development and innovation.Learn more about Barclays Mumbai See available roles in Mumbai
Our Singapore office is in the heart of the city’s central business district. Home to over 900 colleagues, it focuses on Barclays’ business operations and includes a state-of-the-art trading floor. As an integral part of Barclays’ global operations, there is immense scope in our work; we are all united by our passion for excellence and our drive to innovate.See available roles in Singapore
Barclays Prague is home to some of the most talented tech developers in the world. It’s a place where great minds come together and make remarkable innovations, and where developers re-write the past, protect the present and anticipate the future. Our tech team is admired and respected by colleagues in Barclays tech across the globe.Learn more about Barclays Prague See available roles in Prague
This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.
We exist to provide responsible finance to people and business – but also a whole lot more.
We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.
We discover our full potential through our desire to Empower, Challenge and Drive each other.
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.
Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs.
Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.
Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
I find that the work/life balance in my current role allows me to be more productive and flexible, to ensure my personal and professional ‘lives’ have the attention they need.
Head of Client Management Application Support – Whippany, New Jersey
Barclays technology has a crucial role to play and I have relished the opportunity to be involved in game-changing tech programmes.
Business Banking and BFA Chief Information Officer – Radbroke, Knutsford
The great thing about Barclays is that I get to work on great technological pieces, while seeing the effect they have on this important business.
Electronic Trading Technology – Prague, Czech Republic
Barclays’ strong values of Service and Excellence are very much evident in the work we do. Our exciting tech solutions have improved customer and colleague experiences, and added huge value to the bank.
Delivery Manager and Business Analyst – Pune, India