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Technical Business Analyst

Knutsford, England

Key information

Date live: 06/27/2024

Business Area: COO & Functions

Area of Expertise: Technology

Contract: Permanent

Reference Code: 90382040

Barclays Technology

It’s happening at Barclays.

Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we’re advancing machine learning, leveraging blockchains, and harnessing FinTech.

Working in Barclays technology, you’ll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.

We are shaping the future of financial technology. Why not join us and make it happen here?

Job description

Technical Business Analyst
Knutsford


As a Barclays Technical Business Analyst, you will collaborate with business partners across Product, Operations and Technology to understand problems and desired outcomes, translating those into requirements that will enable delivery. You will work closely internally, and with the other Technology teams, on the programme to assure delivery of their changes as they move through the development lifecycle. This will be the ideal opportunity for someone with excellent Business Analysis skills and experience.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.


What will you be doing?
• Facing off to one or more business areas/SME's and understanding high level requirements
• Being responsible for interpreting high level business requirement into low level functional specification and technical requirements
• Ensuring all functional and technical requirements are clarified for the technical team to ensure there is no ambiguity leading to error prone technical build
• Owning the delivery of the work assigned and driving it to successful completion, while working proactively with stakeholders
• Supporting requirements through the development lifecycle, including Design, Development, and Testing, and supporting PM’s in managing delivery to assure achievement of outcomes
• Driving continuous improvement in terms of process, tooling, knowledge sharing and support for the wider programme
• Providing support to the Lead Business Analyst /Product Owner, helping to articulate and present effective controls and service improvements
• Eliciting, validating and documenting business requirements, and creating user/feature stories and backlogs

What we’re looking for:
• Experience of working as a business analyst in a data domain, within a large-scale delivery environment
• The ability to navigate and master new subject domains quickly
• Clear and confident communicator with excellent interpersonal skills
• The ability to manage competing priorities, delivering to challenging timescales and deadlines


Skills that will help you in the role:
• Hands on experience with data analysis, ETL, data warehouse, SQL querying, data modelling, and data visualisation & reporting tools such as Tableau, Business Objects etc
• Awareness of standard project control tools, including JIRA, Confluence, etc
• Good understanding of project delivery methodologies including the software development lifecycle and the role of the business analysts in these contexts
• Broad knowledge of financial industry products and offerings, experience with Payments products would be advantageous


Where will you be working?
You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64 acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.








#LI-Hybrid 

Who succeeds in Tech at Barclays?

For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays Mindset to make it happen here.

Qualities we look for:motivator, supporter, connector, driver, communicator, transformer, maker, observer

What you get
in return

Flexible, future-proof careers – that’s what a career in tech means at Barclays. Our employees receive a competitive package of core benefits flexible to you and your family’s needs. In exchange for the work of supporting our customers and clients, you’re rewarded with the perks for making a difference.

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution
Training opportunities
Competitive pay
Income protection
Flexible working options
Voluntary benefits
Planned progression

Our technology

Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.

Locations

A world of innovation

Our work takes place in state of the art technology campuses around the globe. Want to help build a tech-first future? These are places where you can find the very best talent and learn from industry leaders, all working on the tools for tomorrow. So, whether it’s Glasgow, New York, Prague, Chennai, London, or Pune, it’s happening here.

Click location for more details.

London

Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.

Barclays' technology in London video See available roles in London

Radbroke & Liverpool

In the North West we have roles open for Customer Service roles in our Radbroke and Liverpool offices. Radbroke is home to over 5,000 people in one of the UK’s largest tech workspaces: a 64-acre, university-style campus of world-class facilities. Our Barclays Wavertree Liverpool office is another strategic site, which is a vitally important home to all Barclays and Barclaycard services. Both offer great opportunities as both campuses offer a culture that encourages people to stay and progress their careers, and places of work that continually attracts the best new talent.

See available roles in Radbroke & Liverpool

Newcastle & Sunderland

In the North East, we have opportunities in two of our key locations: Sunderland and Newcastle. Located in the Newcastle Quayside is our Newcastle office, where our diverse workforces offers an extensive range of services from PLCs to Risk; from personal banking to customer service. Our Sunderland Contact Centre is based at Doxford International. This is home to a diverse variety of business functions including Moment Banking, Fraud Experts, Business Banking and Mortgages to name just a few.

See available roles in Newcastle & Sunderland

Manchester

Our central Manchester offices are right at the heart of the action in Spinningfields and Piccadilly place – these are hubs for all of our operations in the region, places where colleagues from across the Manchester area come together in an atmosphere of community and collaboration.

See available roles in Manchester

Glasgow

At our new state-of-the-art facility, you’ll work with, and learn from, likeminded colleagues across a range of disciplines, all of them passionate about redefining the future of finance.

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Northwich

Here, you’ll find our teams have built a strong reputation for exceptionally high standards of customer service, as they provide a seamless experience to help our business and corporate clients grow and prosper.

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Jersey

In Jersey you’ll discover a world of opportunity and connection and build relationships across the globe. You can support clients with everything from high-flying investments to household budgets and lost debit cards; all from the place you call home.

See available roles in Jersey

Hamilton

Barclays Hamilton is located at the centre of the Cincinnati-Dayton-Oxford triangle. Colleagues support the US Consumer Bank in a variety of Customer Service telephony and non-voice functions including: Customer Care, Fraud and Barclays Financial Assistance. Non-telephony functions such as Colleague Experience and Ops Rigor also have a presence in Hamilton.

See available roles in Hamilton

Delaware

In Wilmington, you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced place to work, which has more than 10m customers in the United States.

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Wilmington

Wilmington, the largest city in Delaware just south of Philadelphia, is the home of Barclays US Consumer Bank and customer service teams that support Barclays Financial Assistance, Fraud and Collections. With about 1,500 employees in Wilmington and more than 3,000 nationwide, our US Consumer Bank is a leading co-branded credit card issuer and financial services partner that creates highly customized programs to drive customer loyalty and engagement for some of the most successful travel, entertainment, retail and affinity institutions in the US.

See available roles in Wilmington

Henderson

Barclays Henderson is the largest Operations centre for our US Consumer Bank (USCB), located just miles from Las Vegas, NV. Colleagues at the state-of-the-art, 100,000-square-foot campus support the USCB in a variety of Customer Service telephony and non-voice functions including: Customer Care, Credit, Fraud and Barclays Financial Assistance. We also house many support teams including: Data & Analytics, Technology, Anti-Money Laundering, Customer Experience and other key functions.

See available roles in Henderson

Radbroke, Knutsford & Manchester

The North West is very important to us. We have multiple offices in Manchester and our campus in Radbroke – our state-of-the-art technology hub – is one of the UK’s largest centres for information security. Here, over 5,000 people conceive of, design and develop the innovative technological solutions that protect our customers and lead the world in digital banking.

Learn more about Barclays North West See available roles in the North West

Northampton

Barclays Northampton Campus is the vitally important home to Barclaycard and all Barclays card and payment services. It’s also a strategic centre of excellence for Barclays globally. Our culture of innovation has led to many ‘firsts’ including Barclaycard; the first chip and pin in 2003; contactless payments in 2007; the first mobile payment device in 2011; and we’re making huge advancements in machine learning and AI right now.

Learn more about Barclays Northampton See available roles in Northampton

Whippany, New Jersey

Barclays Whippany is our first purpose-built Campus in the US: a technology-led, state-of-the-art workplace of the future, home to the Tech, Cyber Security and Payments command centres that are key to our US and global strategy. We are developing automation, machine learning, AI and cloud computing technology in a wireless and flexible environment designed to be a place where the best people can do great work.

Learn more about Barclays Whippany See available roles in Whippany

New York, New York

Times Square, New York is home to Barclays’ US headquarters, and the Americas hub for our Corporate and Investment Bank (CIB). Here, over 4,500 colleagues come together in front office and infrastructure roles to support our CIB clients. It’s a community of dedicated professionals creating opportunities and solving challenges for some of the world’s top companies, from start-ups to industry leaders, and our trading floors buzz with the energy of one of the world's largest investment banks.

See available roles in New York

Wilmington, Delaware

Wilmington is where you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced home to over 1,500 technically excellent colleagues. We have a real desire and enthusiasm to connect with our Barclays colleagues across the USA to develop the disruptive technologies that will continue to make the bank stand out in the banking and payments market.

See available roles in Wilmington

Pune

Barclays Pune is a huge campus, the largest single location outside of Barclays’ global headquarters in London. It’s a state-of-the-art technology hub, and home to nearly half of our Indian workforce. Home to 9,000 colleagues across Operations, Technology and Functions, our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

See available roles in Pune

Chennai

Chennai is one of our key strategic locations. It is home to over 5,000 talented and passionate Barclays colleagues across Finance and HR functions through to Operations and Technology, ensuring the bank’s technology and infrastructure runs smoothly. Our office is well-equipped with state-of-the-art technology and is designed to provide a vibrant, collaborative and unique working environment for our colleagues.

Learn more about Barclays India See available roles in India

Mumbai

Mumbai is home to our Global Market Operations, Research teams, and group Functions. his innovative atmosphere translates into our work in Mumbai, where our colleagues push boundaries to solve challenges and create opportunities for development and innovation.

Learn more about Barclays Mumbai See available roles in Mumbai

Noida

Noida was our first strategic site of significant scale in India. The Noida office opened in 2008 and since then has continued to grow considerably. With our growth, we have increased the capability of the site and the diversity of thought and backgrounds of our colleagues.

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Noida

Opened in 2008, Noida was our first strategic site of significant scale in India and since then has continued to grow considerably. With our growth, we have increased the capability of the site and the diversity of thought and backgrounds of our colleagues. Co-location of our teams enables us to better collaborate and innovate, delivering best-in-class solutions across Voice, Data, Business Operations, and Functions.

Learn more about Barclays Noida See available roles in Noida

Singapore

Our Singapore office is in the heart of the city’s central business district. Home to over 900 colleagues, it focuses on Barclays’ business operations and includes a state-of-the-art trading floor. As an integral part of Barclays’ global operations, there is immense scope in our work; we are all united by our passion for excellence and our drive to innovate.

See available roles in Singapore

Prague

Barclays Prague is home to some of the most talented tech developers in the world. It’s a place where great minds come together and make remarkable innovations, and where developers re-write the past, protect the present and anticipate the future. Our tech team is admired and respected by colleagues in Barclays tech across the globe.

Learn more about Barclays Prague See available roles in Prague
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The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

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Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know as part of your application.

Find out more information here.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs.

Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.