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As an apprentice, you’ll join us in real, permanent, well-paid jobs – doing real, challenging work from the very start. At the same time, you’ll receive world-class training towards recognised, meaningful qualifications – up to Master’s degree level. Every apprentice is given the same level of support, no matter where you start or where you come from. We’ll guide you all the way, from the application process, through your training, to qualification and beyond.
So, if you’re thinking about your next steps, think differently. Think Barclays.
Date live Feb. 15, 2023
Business Area COO & Functions
Area of Expertise Apprentice - Foundation Apprentice – All other businesses
Contract Foundation Apprentice
Reference Code 00280888
Customer Service – Foundation Apprentice Programme – 2023
Our Customer Service Foundation Apprenticeship is a 24-month programme that’s all about building a firm foundation for the career you want, with support to achieve what you’re capable of. An opportunity for real-world experience with a recognised qualification. Whatever your experience, whatever your age. If you never imagined you could find success in a world-class bank, or you never thought apprenticeships could be the start of something big, it’s time to think differently.
Why should I apply?
Who are we looking for?
Where you’ll be based
You might be working in our Wavertree Park site, which has recently been renovated into a modern contact centre, offering a warm and friendly environment (with access to our on-site staff canteen.) However, our Customer Service Apprenticeship does offer opportunities to also work in surrounding branches, giving you the chance to explore life in Liverpool within a working culture that encourages you to excel in your career.
With home markets in the UK and US, Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management.
With over 325 years of expertise in banking, Barclays operates in over 40 countries, employing around 83,500 people to help move, lend, invest and protect money for customers and clients worldwide.
Our apprenticeships are open to anyone, from any background, and any age. And that’s why we make sure to offer you a competitive package of benefits that are flexible to you, whatever stage of life you are in – from school leavers to return-to-work parents.
Competitive salary of £21,220
Private medical care
Enhanced parental leave
Employee resource groups
World-class office facilities
Our Apprenticeships are designed to be career boosting experiences, regardless of your qualifications. To us, it all comes down to your attitude, commitment and will to succeed. We’re looking for potential, and here are some of the qualities that will help you excel.
There’s no other business quite like Barclays. There are no other careers quite like ours. We’re here to champion your development, and we truly want you to enjoy your career journey. We’ll give you all the support and encouragement you need to make the most of this experience. And you’ll have the chance to make a genuine contribution to our inclusive culture and support our purpose as we serve our customers, clients, communities and colleagues.
This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.
We exist to provide responsible finance to people and business – but also a whole lot more.
We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.
We discover our full potential through our desire to Empower, Challenge and Drive each other.
Barclays encourages growth and career progression. Don’t be afraid to contribute. Everyone’s opinion is valued.
The exposure to various areas of the bank really allows you to plan out your ideal career path.
You’ll always have the support you need within your role.
Barclays is a supportive and encouraging company, so never be afraid to ask questions. Always take advantage of any opportunities provided.
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Respect: We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity: We operate with honesty, transparency and fairness in all we do.
Service: We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence: We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship: We prize sustainability, and are passionate about leaving things better than we found them.
Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.