Facility Capture Team Lead

Facility Capture Team Lead
Manchester

As a Barclays Facility Capture Team Lead you will be working within Wholesale Lending Operations. Within this role you will act as the Facility Capture team lead, providing absence cover for the Vice President Head CIB Asset Management and Facility Capture. You will manage the day to day leading of the Facility Capture function within Wholesale Lending - in line with the business’s overall strategy to deliver a world class digital post sanction Lending service.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

•    Leading the Facility Capture business unit, setting objectives, being responsible for performance management, development, coaching and training
•    Having responsibility for the line management for a team of c10 individuals 
•    Driving continuous improvements, having autonomy to make decisions & apply discretions 
•    Acting as key stakeholder contact point within the function 
•    Owning the Facility Capture service metrics including transaction management, overtime budget control and service outcome reporting
•    Being responsible for Quality metrics, carrying out sampling assurance activity & escalating exceptions to VP Head CIB Asset Management and Facility Capture
•    Ensuring all due-diligence activities are actioned to ensure warning signs re portfolio risk /covenants/asset quality are flagged
•    Interacting with stakeholders in Product, Legal, Compliance, Risk, Origination, Governance, Credit and various Ops teams to ensure team support 

What we’re looking for:

•    Previous experience leading a team
•    Proven experience in an Operations role ideally within Lending/Debt Product
•    Extensive knowledge of Internal lending and security processes 
•    Excellent communication and diplomacy skills:  in order to guide, influence and convince others, in particular colleagues in other areas/departments as well as Stakeholders

Skills that will help you in the role:

•    Knowledge of legislation (Data Protection Act, Consumer credit, Companies Act, Insolvency Act, Financial Services Act, Money Laundering and KYC
•    Experience coaching & training wider teams and stakeholders 

Where will you be working?

Based in our Manchester office, which is in the heart of the city centre. Offering a modern working environment, with restaurants, bars and gyms just a stone’s throw away from the office.

#LI-Hybrid