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Application Support Specialist

New York, NY

Barclays Technology

In Barclays Technology, we build solutions that make life simple for our customers. Solutions that are global, agile and smart. As a part of our team, you'll recode and reimagine, learn and adapt. Rewire what the world needs, and look ahead. This is where you can be at your best. Where you can redefine the future of finance.

Key information

Date live Apr. 29, 2022

Business Area COO & Functions

Area of Expertise Technology

Contract Permanent

Reference Code 90296202

Job description

Application Support Specialist
New York

As a Barclays’ Application Support Specialist you will join our Research IT team and occupy a unique position working to provide technology solutions, support and services for Barclays Research. This is a mixed tech/support role involving direct interaction with analysts and members of the Barclays Research production team. You will be asked to apply your software development skills to provide support for our applications and also to liaise with our global development team.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

•    Ensure that Investment Research is published as required in a timely manner by resolving any technical obstacles with our research authoring and publishing software and related systems
•    Work directly with our technical support and development teams
•    Provide technical support for our Barclays Research analysts and editorial/production staff on a daily basis
•    Monitoring the state of key software systems and taking steps to remediate observed issues

What we’re looking for:

•    Ability to debug full-stack web applications
•    Ability to work effectively under time-constraints with limited information
•    Thoughtful, thorough and creative troubleshooting skills 
•    Excellent communications and collaboration skills

Skills that will help you in the role:

•    Basics of XML language syntax and general knowledge of JavaScript / TypeScript / Angular development
•    Basics of SQL, MongoDB administration
•    General knowledge of HTTP and HTML technologies
•    General knowledge of Java language and Basics of Java Spring framework

Where will you be working?

Barclays’ U.S. headquarters is located at 745 Seventh Avenue in New York, NY.  At Barclays, we offer you an engaging and challenging environment, giving you the opportunity to make the most of your unique set of skills. We also have an extensive range of learning and development initiatives designed to support you both personally and professionally.

What you get in return

However high you rise at Barclays, we believe all our employees should receive a competitive package of core benefits flexible to you and your family’s needs. At Barclays, you’ll support our customers and clients, and we’ll support you with rewards that will genuinely make a difference.

Competitive holiday allowance

Competitive pay

Life assurance

Income protection

Private medical care

Flexible working

Pension contribution

Voluntary benefits

Success profile

To be successful in Barclays Technology, there are a few things we look for. Creativity, curiosity, and an excitement of what we can offer, and what you can do here.

Qualities we look for: communicator, relationship builder, self-starter, detail-oriented, patient, helpful

Our technology

We are continually investing in the technology powering our business. This means rebuilding and reinventing our systems to make them fit for a world-class future. It means developing systems that help us support and protect the global economy. It means anticipating the future and taking Barclays forward as a technology-led business. We are building a team of the most perceptive and talented tech analysts, engineers and developers fluent in the most current languages to deliver all of this, and more.

Where do you want to take your tech career?

Financial services is going through a massive transformation, and here at Barclays we’re leading the way. People are our greatest asset. And that’s why we give our colleagues the opportunity and space to explore their ideas, and innovate on a global scale.

Find out more about what our leaders think the Barclays workforce of the future will look like.

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The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

We exist to provide responsible finance to people and business – but also a whole lot more.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

I find that the work/life balance in my current role allows me to be more productive and flexible, to ensure my personal and professional ‘lives’ have the attention they need.

Patrick

Head of Client Management Application Support – Whippany, New Jersey

Barclays technology has a crucial role to play and I have relished the opportunity to be involved in game-changing tech programmes.

Amy

Business Banking and BFA Chief Information Officer – Radbroke, Knutsford

The great thing about Barclays is that I get to work on great technological pieces, while seeing the effect they have on this important business.

Martin

Electronic Trading Technology – Prague, Czech Republic

Barclays’ strong values of Service and Excellence are very much evident in the work we do. Our exciting tech solutions have improved customer and colleague experiences, and added huge value to the bank.

Ramya

Delivery Manager and Business Analyst – Pune, India

More about working at Barclays