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Macro Trade Floor Support

New York, NY

Barclays Technology

In Barclays Technology, we build solutions that make life simple for our customers. Solutions that are global, agile and smart. As a part of our team, you'll recode and reimagine, learn and adapt. Rewire what the world needs, and look ahead. This is where you can be at your best. Where you can redefine the future of finance.

Key information

Date live Sep. 13, 2021

Business Area COO & Functions

Area of Expertise Technology

Contract Permanent

Reference Code 90296125

Job description

Rates TFS (Trade Floor Support) Application Support 
New York, NY 

As a Barclays Rates TFS Application Support team member, you will play a pivotal role in the running and organization of all aspects of technology for front office users, with a focus on trade capture and risk applications across both the FX and Rates businesses. You will work closely with a multitude of stakeholders including developers, traders, sales, operations and business managers to ensure system stability and drive system improvements in front office technology.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

•    Providing seamless end-to-end service for front office users to help drive the effectiveness and commercial strength of the Trading franchise 
•    Investigating trader related issues to provide swift solutions or ad-hoc tactical fixes, whilst also engaging with application owners to provide effective solutions 
•    Organizing teams and processes particularly around real world market events which drive volatility and may impact the trading desk’s profitability
•    Providing advisory services to the trading desk and support teams for functional use cases and configuration of Trading systems
•    Engaging with Front Office management teams to ensure proactive management of SLAs, capacity, performance and Business Continuity Management planning
•    Engagement with application owners and development team
•    Actively participating in meetings with internal IT teams or project groups to ensure risks are mitigated
•    Owning a project oneself to improve a risk system and demonstrate the material impact that the effects have on the Trading business

What we’re looking for:

•    Excel/ VBA/ scripting (perl, python)/ SQL skills would be advantageous
•    Eager and ambitious self-starter who enjoys learning new technologies
•    Confidence to engage with business stakeholders, global colleagues and peers in other teams
•    Excellent analytical skills and excellent communication skills

Skills that will help you in the role:

•    Ability to log and track incidents and issues following the ITIL standards
•    Ability to produce robust documentation & presentation material for stakeholder consumption operating at varying level 
•    Ability to communicate, escalate and manage major crisis and technology incidents

Where will you be working?

You will be working at our Americas Headquarters at 745 Seventh Avenue. This 37-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.

What you get in return

However high you rise at Barclays, we believe all our employees should receive a competitive package of core benefits flexible to you and your family’s needs. At Barclays, you’ll support our customers and clients, and we’ll support you with rewards that will genuinely make a difference.

Competitive holiday allowance

Competitive pay

Life assurance

Income protection

Private medical care

Flexible working

Pension contribution

Voluntary benefits

Success profile

To be successful in Barclays Technology, there are a few things we look for. Creativity, curiosity, and an excitement of what we can offer, and what you can do here.

Qualities we look for: communicator, relationship builder, self-starter, detail-oriented, patient, helpful

Our technology

We are continually investing in the technology powering our business. This means rebuilding and reinventing our systems to make them fit for a world-class future. It means developing systems that help us support and protect the global economy. It means anticipating the future and taking Barclays forward as a technology-led business. We are building a team of the most perceptive and talented tech analysts, engineers and developers fluent in the most current languages to deliver all of this, and more.

Where do you want to take your tech career?

Financial services is going through a massive transformation, and here at Barclays we’re leading the way. People are our greatest asset. And that’s why we give our colleagues the opportunity and space to explore their ideas, and innovate on a global scale.

Find out more about what our leaders think the Barclays workforce of the future will look like.

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The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more


We exist to provide responsible finance to people and business – but also a whole lot more.


We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.


We discover our full potential through our desire to Empower, Challenge and Drive each other.

I find that the work/life balance in my current role allows me to be more productive and flexible, to ensure my personal and professional ‘lives’ have the attention they need.


Head of Client Management Application Support – Whippany, New Jersey

Barclays technology has a crucial role to play and I have relished the opportunity to be involved in game-changing tech programmes.


Business Banking and BFA Chief Information Officer – Radbroke, Knutsford

The great thing about Barclays is that I get to work on great technological pieces, while seeing the effect they have on this important business.


Electronic Trading Technology – Prague, Czech Republic

Barclays’ strong values of Service and Excellence are very much evident in the work we do. Our exciting tech solutions have improved customer and colleague experiences, and added huge value to the bank.


Delivery Manager and Business Analyst – Pune, India

More about working at Barclays