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Prime Client Service

New York, New York

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New York, NY

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Date live: Jun. 27, 2024

Business Area: Barclays International

Area of Expertise: Relationship Management / Sales

Reference Code: 90392268

Contract: Permanent

Salary / Rate USD 155000 to 250000

Prime Client Service Vice President
New York

This role is regulated by FINRA.

As a Barclays Prime Client Service Vice President, you will be the central point of contact for hedge fund clients. You will build deep relationships across our client base by providing best in class service through proactive engagement, delivering solutions and value-add content. This is an exciting opportunity to work with internal teams to deliver a smooth go-live experience for new clients and new funds/products for existing clients. You will also provide client support and SME for Prime Services web portal, reporting and on-line tools.

Salary / Rate Minimum: 155,000
Salary / Rate Maximum: 250,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Colleagues who have applied for 'onsite' roles are expected to work four or five days a week at the selected workplace, contingent upon their specific role and business area requirements. If you're applying for a position, please discuss the working pattern specifics with the hiring manager. It's important to note that we are constantly adapting our working environment, and as a result, working arrangements can be adjusted with reasonable notice to align with our business needs.

What will you be doing?

•    Leading as the central point of contact for hedge fund clients and build and develop deep relationships across the client base 
•    Providing proactive client connectivity through regular client reviews and meetings and provide client support and SME for Prime Services web portal, reporting and on-line tools
•    Maintaining consistent issue tracking and coordination across internal stakeholders to achieve optimal client outcomes
•    Providing product expertise and client color to internal stakeholders on platform enhancements and new initiatives
•    Overseeing issuance and collection of margin calls and managing the trade capture process and the settlement cycle 
•    Monitoring asset servicing including dividend processing, tax withholding and corporate actions
•    Providing Sales and Account Management with regular updates on the clients’ activity and trends
•    Ensuring that the needs of the clients’ third party vendors such as administrators are met

What we’re looking for:

•    Bachelor’s degree and experience in a client facing role and related product (F&O’s, OTC Clearing, FXPB, equities or fixed income)
•    Experience working in conjunction with internal teams to deliver a smooth go-live experience for new clients and new funds/products for existing clients
•    Client focused with high standards around quality of the service
•    Excellent presentation, persuasive speaking, negotiation, and oral skills

Skills that will help you in the role:

•    Ability to work under pressure and to deadlines, and to prioritize effectively and a demonstrable ability to multi-task with excellent attention to detail
•    Ability to build lasting relationships internally and with clients through daily interactions and office meetings
•    Knowledge of markets and operations and settlement functions, must possesses an analytical and problem solving skills
•    Demonstrable time and task management skills and being  a proactive team player who is resourceful, has an entrepreneurial spirit, and proven leadership qualities

Where will you be working?

You will be working at our Americas Headquarters at 745 Seventh Avenue. This 32-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.

#LI-Onsite

More about working at Barclays

From New York to Nevada, our Barclays US offices are places where we’ve brought work and wellbeing together to create environments where our people can be at their very best. These are warm, welcoming and diverse communities where everyone’s contribution is recognised and celebrated.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

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