Skip to main content

Date live: Sep. 19, 2023

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90376268

Contract: Permanent

Ops Rigour Control Lead 

As a Barclay’s Ops Rigour Control Lead, you will be accountable for embedment and adherence to the ERMF across Barclaycard Payments and Barclays Payments Merchant Services. You will be working within the 3LOD model to develop a culture of responsibility at all levels of the business that enables Key Risk Owners to discharge their accountability for the evaluation. You will promote and support an open and participative culture that champions proactive risk management and promote continuous improvement, championing conduct risk.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

•    Ensuring all Financial Crime risk and controls are effectively managed under the end to end process across Barclaycard Payments (BP) and Barclays Payments Merchant Services 
•    Assisting the Financial Crime control environment agenda, key areas of focus will be to lead on KYC issue management across both Onboarding and Refresh/Trigger activity
•    Ensuring that there are appropriate processes in place that all colleagues follow understanding their responsibilities to maintain an effective risk and control framework
•    Taking ownership for the completeness and accuracy of the ORAC control library and linage for BP and BPMS
•    Ensuring the BCheck platform is maintained with all new request processed in a timely manner
•    Promoting the continuous improvement to processes and the control environment and where appropriate instigate change to deliver this
•    Producing and reporting into relevant governance forums and management meetings relevant risk and control MI whilst communicating with senior stakeholders
•    Supporting the creation of a risk aware culture within the business unit, developing and maintaining first-class risk management processes 

What we’re looking for:

•    Delivered or supported delivery of a Risk and Control Self-Assessment (RCSA)
•    Good understanding and knowledge of operational risk and internal control principles under the three lines of defense risk management model
•    Financial services experience is essential, and Payments experience preferable
•    Ability to communicate complex and detailed topics to a wide variety of audiences, and articulate complex data in a simple manner

Skills that will help you in the role:

•    Qualification in Operational/ Enterprise Risk, such as from the Institute for Risk Management (IRM)
•    Experience of developing, implementing and operating risk management frameworks
•    Analytical with the ability to interpret highly complex technical policy and regulatory requirements and translate it into practical business requirements
•    In depth understanding and knowledge of operational risk and internal control principles under the three lines of defence risk management model

Where will you be working?

Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997. This state-of-the art energy efficient building holds up to 2,500 staff. The office location is perfect for travel from the midlands and London alike as we are based just off the A45, it is easily accessible by both car and bus routes.


More about working at Barclays

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more


We exist to provide responsible finance to people and business – but also a whole lot more.


We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.


We discover our full potential through our desire to Empower, Challenge and Drive each other.