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SNR Manager Fraud Management

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Date live: May. 22, 2020

Location: Northampton

Reference Code: 90260070

Business Area: COO & Functions

Area of Expertise: Operations

Contract: Permanent

As a Senior Manger within Fraud Risk Management you will direct a team responsible for the management of Fraud and Scam decision strategies, to maximise the performance of related risk systems, toolkits and associated data and processes. You will o contribute directly to the proactive detection of fraud and scam trends and contribute towards reduction of overall fraud losses while minimising impact to our genuine customers and their transactions.

What will you be doing?

Devise and implement methodology for effective fraud and scam risk assessment and management, including scenario planning.
Devise and implement a set of strategies to mitigate against threats and deliver benefits to achieve loss reduction, providing appropriate leadership. 
Devise and implement appropriate operational process and controls to deliver improved operational efficiency. 
Represent Barclays at Industry level committees ensuring Banks position protected.
Provide subject matter expertise to the Business, and Fraud Risk Management Senior Leadership.
Drive development of strategies to combat new risks.
Implement Industry leading prevention and detection strategy that meet need of key stakeholders to balance fraud and scam losses with customer experience. 
Work with Senior Leadership to deliver overall fraud and scam strategy for specific BUK Fraud channels

What we’re looking for:

Profit and loss focussed
Strong leadership skills
Excellent communication skills, both written and verbal 
Ability to challenge and influence Stakeholders
Proactive self starter 
Highly articulate – good communicator both written and oral.
Commercial judgement and awareness

Skills that will help you in the role:

Results driven
Commercial awareness 
Knowledge of the market and trends, and consumer habits
Extensive work experience within fraud risk and compliance environment
Knowledge of 1st/2nd/3rd line of defence structure and Corporate governance
General project & change management disciplines
Experience in the development and execution of loss prevention strategies
Knowledge of the tools and techniques available to identify and prevent fraud and scams.
Strong analytical and data mining skill

Where will you be working?

Barclays Northampton is an operation of vast scale, with a huge influence and impact on the financial services industry and on the lives of millions of British people. Here, we process 18 million transactions worth more than £700 million every day. This couldn’t be possible without the collaboration between all our teams – from tech, marketing, functions, and operations – and the global partnerships our Northampton colleagues have. Our environmentally friendly office is within 5 minutes of the local town, easily accessible from the M1, and we run frequent shuttlebuses to and from Northampton train station.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details. 

Our Values

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our Benefits

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

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