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Engineering Lead

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Date live: May. 19, 2020

Location: Paris

Reference Code: 90260716

Business Area: COO & Functions

Area of Expertise: Real Estate Management

Contract: Permanent

About Barclays

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.

Our two clearly defined divisions, Barclays UK and Barclays International, provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.

The businesses are supported by The Group Service Company. This delivers critical infrastructure services and enhances operational continuity for our business units, it is a centre of excellence for services required by the business, such as fraud management and cyber security, reducing duplication and promoting best practice across our businesses.

Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities which we serve, with access to a prosperous future.

The delivery of our strategy is underpinned by the energy, commitment and passion of our people, and we are clear on our common purpose: creating opportunities to rise. We are a company of opportunity makers working together to help people rise – customers, clients, colleagues andsociety.

About CRES

CRES operates within GCOO and is a centralised, global function, which supports the business by delivering and operating its real estate strategy. CRES has an operational presence in over 50 countries, comprising c.540 internal and c.11,000 outsourced colleagues. CRES is diverse in its specialisms covering everything from Location Strategy, Portfolio Optimisation, Workplace design, Engineering, Facilities and Construction Project Management to Environmental Management, Security, Travel, Health & Safety, Risk & Control and Supplier Management.

Overall purpose of role

  • To implement the Global Strategy and Policies, providing industry best practices in Mechanical,Electrical and Controls engineering activities, from strategy through design to build and implementation. Optimise asset management of engineering plant and equipment;

  • Assure the delivery of quality engineering services from the outsourced supply base;

  • To lead, own, manage and drive delivery of a programme of complex project assignments as determined by Group / Business strategy demand;

  • Minimise the risk of business interruption through engineering induced failures;

  • Constantly challenge the supply base to deliver best of breed engineering solutions;

  • Creating strong business links and relationships are integral to the success of this role; with the role holder tasked with developing these enabling relationships with the business and encouraging and nurturing the direct interface between our suppliers and business representatives, and end users.

  • Be responsible for ensuring that the appropriate data required for the production of the MI Dashboards is timely, accurate and fit for purpose

  • Ensure that the policies and standards for critical engineering are up to date and appropriate

  • Manages the strategic supplier relationship for engineering for the Barclays UK data centre portfolio within the UK and regionally as required.

  • Support Engineering lead in the Engineering vendor management and Engineering services of Barclays buildings throughout the UK. This includes c1600 retail branches and 100 buildings, covering 1.6 million square metres of space across the branch network, corporate offices, data and contact centres.

  • Provide governance frameworks for outsourced teams. Provide property technical expertise to our fellow CRES teams across the UK.

  • Manage the risk mitigation of key operational risks within the portfolio ensuring timely reporting and remediation to reduce the inherent risk to the business

Key Accountabilities

Strategy – 20%

Implements the strategic direction for engineering services in line with the Global Centre of Excellence for Engineering.

  • Review and recommend changes to the Regional Head of Engineering, of the outsourced service delivery contract.

  • Research and communicate best practice and emerging trends in Engineering

  • Develop the outsourced contract and look to share best practice with peers to deliver continuity of service across the region.

Asset Management – 15%

  • Optimises asset management of engineering plant and equipment

  • Develop with the outsourced supply chain an approach to the management and maintenance of all engineering assets which balances appropriate risk at least cost

  • Ensure - through the supply base - access to accurate asset information to enable the Bank to take strategic decisions based upon meaningful cost/risk parameters

  • Ensure through reporting that assets are being maintained, managed and a provision is in place for replacement through look ahead Capex planning. Provide recommendations to proposals for capital investment in replacement Engineering plant and equipment

Compliance Risk and business continuity – 15 %

  • Assures the delivery of quality engineering services from the outsourced supply base and minimises the risk of business interruption through engineering induced failures

  • Develop and implement efficient system/processes to ensure compliance to property statutory requirements and governance framework and all other Group Minimum standards.

  • Ensure the property governance framework is adopted and adhered to across all external engineering suppliers and that it is seen as value adding and effective.

  • Implement and manage third party audit strategy to measure contractual compliance against all engineering contract requirements and service levels.Provide the challenge to ensure that these service levels are dynamic and reflective of the changing business requirements and market advances

  • Take the lead role in the management of the following risk related activities:

  • The management of significant incidents; and

  • Major planned power-downs

Supplier Management – 25 %

  • Constantly challenges the supply base to deliver best of breed engineering solutions

  • Develop and implement the supplier management framework to ensure delivery of engineering services that fully meet Barclay’s business requirements.

  • Continually guide and support the out-sourced supply base to ensure development and improvement occurs in the technical engineering service delivery.

  • Review outputs of compliance audits and set targets for contractor’s improvement and corrective actions.

  • Apply the best in class standards to deliver competitive advantage to the business.

  • Proactively lead or support dealings with other property and FM specialist suppliers to provide technical support to FM service delivery

  • Provide Engineering support to Group strategic projects and other change initiatives as required.

Change Management - 25 %

  • Lead, support and enhance the output of cross-stream change management activities

  • When required, take ownership and lead assignment management role in CRES Engineering projects and coordinate cross-stream change management activities.

  • Identify and implement the best value procurement solution for every project, making best use of the outsourced model, negotiating the appointment of suppliers and working with the procurement team ensuring contracts are correctly established

  • Provide technical engineering support to CRES projects and other change initiatives as required.

  • Manage the implementation of business-drive changes to the portfolio of building and services, in a climate where building rationalisation and business staff reorganisation are enduring elements.

Person Specification

Technical Skills/Competencies

  • Vision/Direction - Advanced

  • Considered an industry thought leaderin their field

  • Established a track record of futuristic capabilities

  • Stretches the minds of others – captures minds to transform the business

Relationship/Partnership approach - Advanced

  • Creates organisational wide value by forging excellent relationships with peers and key stakeholders

  • Resolves complex or difficult issues with key internal partners.

  • Initiates valuable relationships with industry leaders or business heads

  • Brings in financial benefit from a valuable and comprehensive external network

Communication/Influence - Advanced

  • Communicates even complex information, concepts or strategies easily

  • Uses clear arguments – emphasis’s clear benefits and disadvantages

  • Handles objections assertively – not thrown by opposing views

  • Communicates confidently to larger audiences

  • Makes a strong, positive impact and impression

Technical Skills and Knowledge - Advanced

  • Thought leader, expert in their specialist field

  • In depth knowledge of functional, professional or technical area

  • Subject matter expert withassociated skills and techniques

  • Drive for results

  • Takes on and meets very tough challenges requiring determination

  • Persistently successful in overcoming obstacles

  • Delivers significantly on both quality and cost well ahead of time

  • Empowers people to take accountability for own results

  • Sets broad or complex/long term plans in place, thinks through interdependencies and contingencies

Problem Solving / Decision Making - Advanced

  • Thinks strategically.Goes beyond the obvious, gathers complex data, to get to the heart of the issues

  • Manipulates complex data to test theories, explore scenarios and make predictions

  • Uses fine judgment to make difficult decisions with limited or ambiguous data

  • Involves external third parties and experts to find solutions

Competencies

Strategic Awareness – Advanced

Supplier Management – Advanced

Analytical (Problem Solving) – Advanced

Process Improvement – Advanced

Relationship Management – Advanced

Communication – Advanced

Performance Management – Advanced

Commercial Management – Advanced

Supplier Development – Advanced

Technical Knowledge – Advanced

Organisational Ability – Effective

Winning Together – Effective

Best People – Effective

Customer Focus – Advanced

Trusted – Effective

Pioneering – Effective

Knowledge and Expertise

Essential

  • Technical expertise to add value to business requirements through expert advice and support.

  • An ability to think laterally and strategically in support to the firm.

  • Knowledge of Engineering product and supply chain

  • 10 years of relevant project delivery experience or experience in running engineering operations in a multi-site portfolio

Preferred

  • Good knowledge of Barclays (or other major financial services institution) and an understanding of the dynamics of strategy, businesses, markets, customers and organisational structure.

  • Good understanding of best practice workplace solutions and service

  • Experience, qualifications and other requirements specific to the role

  • Management of multi-professional teams and projects

  • Experience of delivering engineering solutions across a large portfolio.

Essential

  • Experience in a senior management role within engineering/facilities

  • Clarity of thinking and ability to represent key technical solutions in business language

  • Good knowledge of the Barclays behaviours and ways of working

  • Engineering qualifications required

  • Risk management

  • Experience in delivering energy efficiency programmes

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

CBI Regulated Role

This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.]

Purpose and Values

Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.

Our Purpose is to create opportunities for people to rise- customers, clients, colleagues and society. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.

Respect

We respect and value those we work with, and the contribution that they make.

Integrity

We act fairly, ethically and openly in all we do.

Service

We put our clients and customers at the centre of what we do.

Excellence

We use our energy, skills and resources to deliver the best, sustainable results.

Stewardship

We are passionate about leaving things better than we found them.


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