Helpdesk Click here to connect with our resourcing helpdesk team ?
Skip to main content

Date live: Nov. 24, 2022

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90344433

Contract: Permanent

Job Title: - CRM - Markets Surveillance

Location: Pune

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. 

If you would like some flexibility then please discuss this with the hiring manager.


The role will focus on the Surveillance program for Global Markets in accordance with relevant regulatory and legal requirements, firm policies and industry best practices.  The individual will work closely with the respective teams in EME, APAC and Americas that cover Surveillance activities.

What will you be doing?

  • Conduct Trade and Control Room surveillance for trading activity across the markets business areas to identify potential instances of market abuse through the analysis of alerts generated by the surveillance platform.
  • Work with members of the global Market Surveillance teams to document and escalate potential market abuse to support the submission of Suspicious Transaction and Order Reports (STOR/STR) to the appropriate regulator.
  • Identify opportunities to enhance the surveillance platform and partner with the Market Surveillance Optimisation and Calibration team to implement changes.
  • Support the Market Surveillance Optimisation and Calibration team in engagements with the Independent Model Validation Unit when seeking model approvals
  • Assist with developing Management Information that provides insight to the efficiency and effectiveness of the market surveillance operation including drafting commentary for reporting to key stakeholders.

What skill we required?

  • Good communication skills, ability to interact and work with key stakeholders
  • Ability to quickly understand and interchange with a variety of other product and technical areas
  • Strong understanding of core Global Markets and Market Abuse regulations
  • Strong Surveillance or Compliance experience in a financial services environment or Regulator (2-3 years relevant experience)
  • Ability to multi-task and manage projects while completing daily tasks and responsibilities
  • Familiarity with diverse product types

Skills that will help you in the role:

  • Be “tech savvy” interested by the opportunities technology provides for quality, efficiency or accuracy
  • Understand risk management and control functions
  • Working knowledge of Barclays – goals, financials, staff numbers and structure

 Where will you be working?


Be More at Barclays

At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.


We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.


We operate with honesty, transparency and fairness in all we do.


We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.


We champion innovation, and use our energy, expertise and resources to make a positive difference.


We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.


Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.


Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.


Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

You must meet the following eligibility criteria:

To apply, upload a copy of your updated resume on Taleo.

More about working at Barclays

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more


We exist to provide responsible finance to people and business – but also a whole lot more.


We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.


We discover our full potential through our desire to Empower, Challenge and Drive each other.