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Barclays Technology

It’s happening at Barclays.

Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we’re advancing machine learning, leveraging blockchains, and harnessing FinTech.

Working in Barclays technology, you’ll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.

We are shaping the future of financial technology. Why not join us and make it happen here?

Job description

Job Title:

Director – APAC Technology CCO Lead

Corporate Grade:


Reports to (Line Manager’s Job Title):

BX Chief Controls Officer BBPLX & Cloud

Direct Reports (if applicable):


Business Area:


Department/Function Level 1:

COO & Functions

Department/Function Level 2:

Chief Control Office

Primary Location:


IAR Role


Regulated Role


About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working


BX (COO and Functions) – All locations

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Please discuss the detail of the working pattern options for the role with the hiring manager.

About Chief Controls Office

The Chief Controls Office (CCO) is a function within the Chief Operating Office (COO) that operates across the bank (Barclays UK (BUK), Barclays Bank Plc (BBPLC) and Barclays Execution (BX) Services) to strengthen the control environment by driving consistent, excellent performance against the Control agenda.  The team is an integral part of Barclays’ increasing emphasis on sustaining and strengthening an effective control framework, to meet our business needs, meet regulatory requirements and also to deliver upon our core values and commitments to all of our customers, clients and shareholders.

The purpose of the Chief Controls Office is to improve the Control Environment. We do this by defining and executing strong controls processes and offering effective control management tools and reporting.  Control Business Partners directly partner with key stakeholders in the business as well as other BX services to provide an expert advisory service on a range of control related matters that support the assessment and management of risk across the businesses.

Please visit our websiteherefor more information.

About Barclays Execution (BX) Services Chief Control Office

Partner with the business providing controls-related subject matter expertise, helping them comply with requirements under the Barclays Control Framework (BCF) in a sustainable manner, achieving compliance now, and importantly through their strategic plans.

This includes Barclays Operations & Technology, Legal, HR and the Chief Data Office.

Overall Purpose of Role

As a Barclays Control Business Partner you will be the first line of defence responsible for ensuring effective governance is maintained across key customer processes and underpinning controls, to strengthen the control environment. The primary focus will be on maintaining regulatory compliance across the Technology and Chief Security Office (cyber and resilience) domains across APAC. In conjunction the role holder will be expected to work collaboratively across the leadership team acting in a Controls Advisory position to the business.  

  • The role aligns to the Chief Control Office partnering Barclays Execution Service, and the role holder will partner senior executives across Technology and the Chief Security Office across APAC
  • The role holder will be responsible for supporting APAC regional CIOs (Chief Information Officers) in maintaining compliance with regulatory requirements pertaining to both Technology and Cyber. 
  • This will include ensuring Barclays Policy and Standards meet regulatory requirements, both now and on an ongoing basis through Horizon Scanning.
  • Maintaining a list of regulatory requirements, managing regulatory  submissions, interfacing with the regulators and supporting CIOs with any regulatory exams.
  • The role holder will also be responsible for providing controls advisory to the APAC regional CIOs and CISO`s in respect to the Barclays Enterprise Risk Management Framework and its related policy and standards regarding Barclays Control Framework, Technology standards and regulatory commitments.
  • This will require the successful candidate to establish engagement with key stakeholders within

Technology, Chief Security Office, Global CCO partners, Operational Risk, Internal Audit, External Audit and Regulators.

  • The role will also lead the analysis of emerging technology and outsourcing risk areas like cloud computing in order to align Barclays polices, standards and controls to address new requirements

Key Accountabilities

  • Understand the regulatory compliance requirements and support the regional CIOs / CISO`s in complying with those requirements by:
  • Maintaining a registry of regulatory requirements across the APAC business units that need to be complied with in alignment to the  Barclays control framework.
  • Horizon scanning for emerging external risk factors in anticipation regulatory changes, in order to develop programs for strengthening the internal control environment in a proactive manner.
  • Collating, reviewing and submitting periodic and ad-hoc regulatory submissions.
  • Conduct periodic risk assessments for specific regional or country technology / CSO environments
  • Assisting the business in the design and embedment of local country specific controls to maintain compliance to Barclays Standards working in conjunction with the Designing and establishing local country specific controls where necessary.

  • Oversight and advise on technology/CSO risk identification, risk assessment, risk mitigation and response and risk reporting across the relevant transaction cycles within Barclays International to operate within risk appetite and in compliance with Barclays Control Framework.
  • Assessing  IT and Cyber related internal issues to regulatory impact , liaising in an advisory capacity to senior stakeholders  and effectively communicate these risks to business stakeholders
  • Engender effective business relationships with key senior stakeholders, across the business and all 3 Lines of Defense.
  • Provide board level updates supporting the governance and reporting requirements across Barclays Group, including the various Legal Entities that it spans. 
  • Establish and manage successful engagements with key stakeholders external to Barclays, for example the Monetary Association Singapore (MAS), actively ensuring compliance to external commitments.
  • Provide subject matter expertise for senior management on all aspects of technology and cyber risk.
  • Chair/lead key project meetings, including executive committees, steering committees and working groups
  • Provide oversight of the implementation of strategic and regulatory change programmes, ensuring that appropriate processes have been followed by the projects on behalf of the business in order that regulatory requirements will be met through effective control frameworks. 
  • Provide strong and supportive leadership to a team of up to 10 colleagues, over a wide geographic footprint aligned to Barclays Values and Mindset.

Stakeholder Management and Leadership

Excellent interpersonal and stakeholder management skills; being able to communicate confidently

and effectively with people at all levels, both verbally and in writing.  Engagement with stakeholders and be actively able to manage conflicting views.  To develop and maintain excellent working relationships across multiple teams.

Decision-making and Problem Solving

Navigating complex, often matrix-based environment to make decisions and propose solutions on long standing or emerging control issues to influence stakeholders on the remediation required.  Able to overlay policy and standard requirements with business needs to support the business with solutions for complex risk and control issues.  To be able to look at the bigger picture and take a balanced risk approach.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.


Ability to inspire others through leading by example, building strong relationships, motivating and empowering people based on practical experience.  Leading on the growth of control culture in all our interactions with senior stakeholders, colleagues and teams.

Person Specification

  • Curious and inquisitive mind
  • Data driven, able to synthesise recommendations from large and varied sources of data
  • A high degree of decision-making authority, and needs to demonstrate ability to influence upwards
  • Innovative thought-leader to ensure that processes under review are operating in an industry-leading way.
  • Autonomous and able to influence & deliver in a matrix organisation
  • Operate effectively in a cross channel environment to drive synergies in the control mechanisms to identify and take forward opportunities to continuously improve these
  • Organised with the ability to prioritise and work under pressure, delivering to tight deadlines and multiple demands
  • Collaborative and able to share best practice at all levels

Essential Skills/Basic Qualifications

  • Multi lingual across APAC region
  • Bachelor’s degree or equivalent work experience.
  • 15+ years’ experience in relevant industry with strong background in technology risk management, of which at least 10 years’ in related management roles
  • Experience in assessing design and operating effectiveness of technology controls
  • Experience of a project environment, in particular planning, testing, and tracking against a plan
  • Impeccable problem-solving and communication skills, including experience presenting to senior level leadership
  • Experience in leveraging IT risk frameworks such as COBIT5, COSO, NIST and/or data management frameworks DCAMM/CMM-DMM
  • Excellent knowledge of information technology risks, controls and risk remediation and experience using industry wide GRC tools (e.g Archer, Metricstream)
  • Strong analytical skills with a technical background
  • Sound experience in data analysis, validation and presentation of results
  • 10+ years of experience one or more of the following:
    • Performing Risk and Control Self Assessments (RCSA), Technology Control Self-Assessment (TCSA), Audit or Assurance work
    • Developing and enhancing control frameworks
    • Assisting in responding to regulatory inquiries and questionnaires
    • Enterprise Risk Management practices, internal control, fraud deterrence frameworks
    • Providing Risk and Control expertise to legal entities

Desirable skills/Preferred Qualifications

  • 10 years of experience in playing a lead role in:
    • Co-coordinating IT efforts during internal/external audit and regulatory reviews
    • Review of Audit reports, including alignment of findings with operational risk, and regulatory requirements and Barclay’s Control Framework
    • Advising IT on pragmatic approaches to meeting regulatory mandated technology controls and risk reduction
    • Delivering of risk reduction and operational improvement projects
    • Managing divers staff and stakeholders
  • Advance degree in Math, Computer Science
  • Experience in the emerging technology risk areas like cloud computing
  • Project Management fundamentals, CISA, CISSP, PMP, CRISC or equivalent

Purpose, Valuesand Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.


We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.


We operate with honesty, transparency and fairness in all we do.


We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.


We champion innovation, and use our energy, expertise and resources to make a positive difference


We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.


Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.


Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.


Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Who succeeds in Tech at Barclays?

For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays Mindset to make it happen here.

Qualities we look for:motivator, supporter, connector, driver, communicator, transformer, maker, observer

What you get
in return

Flexible, future-proof careers – that’s what a career in tech means at Barclays. Our employees receive a competitive package of core benefits flexible to you and your family’s needs. In exchange for the work of supporting our customers and clients, you’re rewarded with the perks for making a difference.

Competitive holiday allowance

Life assurance

Private medical care

Pension contribution

Training opportunities

Competitive pay

Income protection

Flexible working options

Voluntary benefits

Planned progression


Our technology

Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.


A world of innovation

Our work takes place in state of the art technology campuses around the globe. Want to help build a tech-first future? These are places where you can find the very best talent and learn from industry leaders, all working on the tools for tomorrow. So, whether it’s Glasgow, Prague, Chennai, Radbroke, Whippany or Pune, it’s happening here.

Click location for more details.


Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.

Barclays' technology in London video See available roles in London


Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.

Barclays' technology in London video See available roles in London

Radbroke & Liverpool

In the North West we have roles open for Customer Service roles in our Radbroke and Liverpool offices. Radbroke is home to over 5,000 people in one of the UK’s largest tech workspaces: a 64-acre, university-style campus of world-class facilities. Our Barclays Wavertree Liverpool office is another strategic site, which is a vitally important home to all Barclays and Barclaycard services. Both offer great opportunities as both campuses offer a culture that encourages people to stay and progress their careers, and places of work that continually attracts the best new talent.

See available roles in Radbroke & Liverpool

Newcastle & Sunderland

In the North East, we have opportunities in two of our key locations: Sunderland and Newcastle. Located in the Newcastle Quayside is our Newcastle office, where our diverse workforces offers an extensive range of services from PLCs to Risk; from personal banking to customer service. Our Sunderland Contact Centre is based at Doxford International. This is home to a diverse variety of business functions including Moment Banking, Fraud Experts, Business Banking and Mortgages to name just a few.

See available roles in Newcastle & Sunderland


Our central Manchester offices are right at the heart of the action in Spinningfields and Piccadilly place – these are hubs for all of our operations in the region, places where colleagues from across the Manchester area come together in an atmosphere of community and collaboration.

See available roles in Manchester


At our new state-of-the-art facility, you’ll work with, and learn from, likeminded colleagues across a range of disciplines, all of them passionate about redefining the future of finance.

See available roles in Glasgow


Here, you’ll find our teams have built a strong reputation for exceptionally high standards of customer service, as they provide a seamless experience to help our business and corporate clients grow and prosper.

See available roles in Northwich


In Jersey you’ll discover a world of opportunity and connection and build relationships across the globe. You can support clients with everything from high-flying investments to household budgets and lost debit cards; all from the place you call home.

See available roles in Jersey


Barclays Hamilton is located at the centre of the Cincinnati-Dayton-Oxford triangle. Colleagues support the US Consumer Bank in a variety of Customer Service telephony and non-voice functions including: Customer Care, Fraud and Barclays Financial Assistance. Non-telephony functions such as Colleague Experience and Ops Rigor also have a presence in Hamilton.

See available roles in Hamilton


In Wilmington, you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced place to work, which has more than 10m customers in the United States.

See available roles in Delaware


Wilmington, the largest city in Delaware just south of Philadelphia, is the home of Barclays US Consumer Bank and customer service teams that support Barclays Financial Assistance, Fraud and Collections. With about 1,500 employees in Wilmington and more than 3,000 nationwide, our US Consumer Bank is a leading co-branded credit card issuer and financial services partner that creates highly customized programs to drive customer loyalty and engagement for some of the most successful travel, entertainment, retail and affinity institutions in the US.

See available roles in Wilmington


Barclays Henderson is the largest Operations centre for our US Consumer Bank (USCB), located just miles from Las Vegas, NV. Colleagues at the state-of-the-art, 100,000-square-foot campus support the USCB in a variety of Customer Service telephony and non-voice functions including: Customer Care, Credit, Fraud and Barclays Financial Assistance. We also house many support teams including: Data & Analytics, Technology, Anti-Money Laundering, Customer Experience and other key functions.

See available roles in Henderson

Radbroke, Knutsford & Manchester

The North West is very important to us. We have multiple offices in Manchester and our campus in Radbroke – our state-of-the-art technology hub – is one of the UK’s largest centres for information security. Here, over 5,000 people conceive of, design and develop the innovative technological solutions that protect our customers and lead the world in digital banking.

Learn more about Barclays North West See available roles in the North West


Barclays is a true Scottish success story, a global strategic hub bringing together the best of Barclays’ talent, functions and technology in a supportive and caring community. Our operations range from Wealth to Risk; from personal banking to customer service; from Fraud to technical innovations. Significant growth and the investment we are receiving reflects our importance in the Barclays world.

Learn more about Barclays Scotland See available roles in Scotland


Barclays Northampton Campus is the vitally important home to Barclaycard and all Barclays card and payment services. It’s also a strategic centre of excellence for Barclays globally. Our culture of innovation has led to many ‘firsts’ including Barclaycard; the first chip and pin in 2003; contactless payments in 2007; the first mobile payment device in 2011; and we’re making huge advancements in machine learning and AI right now.

Learn more about Barclays Northampton See available roles in Northampton

Whippany, New Jersey

Barclays Whippany is our first purpose-built Campus in the US: a technology-led, state-of-the-art workplace of the future, home to the Tech, Cyber Security and Payments command centres that are key to our US and global strategy. We are developing automation, machine learning, AI and cloud computing technology in a wireless and flexible environment designed to be a place where the best people can do great work.

Learn more about Barclays Whippany See available roles in Whippany

New York, New York

Times Square, New York is home to Barclays’ US headquarters, and the Americas hub for our Corporate and Investment Bank (CIB). Here, over 4,500 colleagues come together in front office and infrastructure roles to support our CIB clients. It’s a community of dedicated professionals creating opportunities and solving challenges for some of the world’s top companies, from start-ups to industry leaders, and our trading floors buzz with the energy of one of the world's largest investment banks.

See available roles in New York

Wilmington, Delaware

Wilmington is where you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced home to over 1,500 technically excellent colleagues. We have a real desire and enthusiasm to connect with our Barclays colleagues across the USA to develop the disruptive technologies that will continue to make the bank stand out in the banking and payments market.

See available roles in Wilmington


Barclays Pune is a huge campus, the largest single location outside of Barclays’ global headquarters in London. It’s a state-of-the-art technology hub, and home to nearly half of our Indian workforce. Home to 9,000 colleagues across Operations, Technology and Functions, our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

See available roles in Pune


Chennai is one of our key strategic locations. It is home to over 5,000 talented and passionate Barclays colleagues across Finance and HR functions through to Operations and Technology, ensuring the bank’s technology and infrastructure runs smoothly. Our office is well-equipped with state-of-the-art technology and is designed to provide a vibrant, collaborative and unique working environment for our colleagues.

Learn more about Barclays India See available roles in India


Mumbai is home to our Global Market Operations, Research teams, and group Functions. his innovative atmosphere translates into our work in Mumbai, where our colleagues push boundaries to solve challenges and create opportunities for development and innovation.

Learn more about Barclays Mumbai See available roles in Mumbai


Our Singapore office is in the heart of the city’s central business district. Home to over 900 colleagues, it focuses on Barclays’ business operations and includes a state-of-the-art trading floor. As an integral part of Barclays’ global operations, there is immense scope in our work; we are all united by our passion for excellence and our drive to innovate.

See available roles in Singapore


Barclays Prague is home to some of the most talented tech developers in the world. It’s a place where great minds come together and make remarkable innovations, and where developers re-write the past, protect the present and anticipate the future. Our tech team is admired and respected by colleagues in Barclays tech across the globe.

Learn more about Barclays Prague See available roles in Prague
  • UK
  • Radbroke
  • Glasgow
  • Northampton
  • London
  • Americas
  • New York
  • Whippany
  • Asia Pacific
  • Pune
  • Chennai
  • Europe
  • Prague

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more


We exist to provide responsible finance to people and business – but also a whole lot more.


We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.


We discover our full potential through our desire to Empower, Challenge and Drive each other.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs.

Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

I find that the work/life balance in my current role allows me to be more productive and flexible, to ensure my personal and professional ‘lives’ have the attention they need.


Head of Client Management Application Support – Whippany, New Jersey

Barclays technology has a crucial role to play and I have relished the opportunity to be involved in game-changing tech programmes.


Business Banking and BFA Chief Information Officer – Radbroke, Knutsford

The great thing about Barclays is that I get to work on great technological pieces, while seeing the effect they have on this important business.


Electronic Trading Technology – Prague, Czech Republic

Barclays’ strong values of Service and Excellence are very much evident in the work we do. Our exciting tech solutions have improved customer and colleague experiences, and added huge value to the bank.


Delivery Manager and Business Analyst – Pune, India