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Production Support Specialist - Reference Data RTB

Whippany, NJ

Barclays Technology

In Barclays Technology, we build solutions that make life simple for our customers. Solutions that are global, agile and smart. As a part of our team, you'll recode and reimagine, learn and adapt. Rewire what the world needs, and look ahead. This is where you can be at your best. Where you can redefine the future of finance.

Key information

Date live Dec. 03, 2021

Business Area COO & Functions

Area of Expertise Technology

Contract Permanent

Reference Code 00276752

Job description

Production Support Specialist 
Whippany

As a Barclays Reference Data Application Support Lead in RTB (Run the Bank), you will be accountable for Reference Data systems enabling Barclays to generate revenue, by supplying prices to customer portals, delivering client information to payment systems, and by publishing real-time updates to the trading systems. In this production support role, you will be responsible for driving the stability of the systems to maximize the timely and accurate delivery of these services to the business.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

•    Build and maintain the next generation monitoring tools for Reference Data systems focusing on intelligent alerting with a business context
•    Partner with development teams to migrate systems to a cloud-based environment (AWS) – feed in non-functional requirements during the Software Development Lifecycle
•    Identify and implement continuous service improvements to exceed business expectations
•    Act as an Automation Champion, driving the elimination of recurring manual activities from the environment
•    Responsible for transitioning commoditized support tasks into the shared services function
•    Collaborate with other IT Teams to coordinate the successful delivery of high profile market events and large-scale application upgrades and infrastructure migrations

What we’re looking for:

•    Bachelors’ Degree or equivalent work experience
•    Subject matter expertise in either an application or engineering domain
•    Experience managing continuous improvement initiatives including automation & monitoring tools
•    Experience supporting Financial Markets applications or their underlying infrastructure

Skills that will help you in the role:

•    Technical knowledge of Relational Databases, in particular MSSQL & Oracle, including stored procedures & optimization
•    Experience of partnering with external market data providers (e.g. Bloomberg/Reuters) to find common technical solutions
•    Technical knowledge of servers (Unix/Windows) and middleware (Solace/MQ)
•    Experience managing complex batch environments (Autosys)

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

What you get in return

However high you rise at Barclays, we believe all our employees should receive a competitive package of core benefits flexible to you and your family’s needs. At Barclays, you’ll support our customers and clients, and we’ll support you with rewards that will genuinely make a difference.

Competitive holiday allowance

Competitive pay

Life assurance

Income protection

Private medical care

Flexible working

Pension contribution

Voluntary benefits

Success profile

To be successful in Barclays Technology, there are a few things we look for. Creativity, curiosity, and an excitement of what we can offer, and what you can do here.

Qualities we look for: communicator, relationship builder, self-starter, detail-oriented, patient, helpful

Our technology

We are continually investing in the technology powering our business. This means rebuilding and reinventing our systems to make them fit for a world-class future. It means developing systems that help us support and protect the global economy. It means anticipating the future and taking Barclays forward as a technology-led business. We are building a team of the most perceptive and talented tech analysts, engineers and developers fluent in the most current languages to deliver all of this, and more.

Where do you want to take your tech career?

Financial services is going through a massive transformation, and here at Barclays we’re leading the way. People are our greatest asset. And that’s why we give our colleagues the opportunity and space to explore their ideas, and innovate on a global scale.

Find out more about what our leaders think the Barclays workforce of the future will look like.

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I find that the work/life balance in my current role allows me to be more productive and flexible, to ensure my personal and professional ‘lives’ have the attention they need.

Patrick

Head of Client Management Application Support – Whippany, New Jersey

Barclays technology has a crucial role to play and I have relished the opportunity to be involved in game-changing tech programmes.

Amy

Business Banking and BFA Chief Information Officer – Radbroke, Knutsford

The great thing about Barclays is that I get to work on great technological pieces, while seeing the effect they have on this important business.

Martin

Electronic Trading Technology – Prague, Czech Republic

Barclays’ strong values of Service and Excellence are very much evident in the work we do. Our exciting tech solutions have improved customer and colleague experiences, and added huge value to the bank.

Ramya

Delivery Manager and Business Analyst – Pune, India

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