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As a member of our Care team, you’ll create exceptional experiences by listening and establishing rapport with our card customers – answering a range of inbound questions and delivering accurate, timely service. Customer satisfaction is vital to our success.
When you join our Collections team, you’ll be helping our card customers with the resolution of their past due status - by phone, email or our website.
As part of our Fraud Operations team, you’ll help to protect each card customer’s identity and prevent fraudulent activity on accounts. Fraud prevention sits at the heart of our business.
Right now, our customers need us more than ever. They need our expertise, guidance and care. So whether it’s providing account advice or helping with everyday transactions, we give customers a reassuring, seamless experience every time.
We help customers and clients to realise their financial goals and ambitions. And we do that by building strong, trusted relationships, using our deep understanding of Barclays’ products and markets to find opportunities that could be perfect for them.
To help keep our business thriving, we rely on the Sales teams to connect clients with opportunities. It takes a perfect balance of excellent customer service skills and extensive knowledge of all Barclays’ different offerings.
It’s simple: at Barclays, you’ll be part of a connected, values-driven community. One where people are empowered to build their skills, confidence and knowledge; to drive their own development. After all, it’s in our very nature to help others, so we’ll always make sure our people have everything they need to flourish.
We also recognise and celebrate the individual experience people bring, and we genuinely welcome all backgrounds, perspectives and ideas. This is a place where everyone can belong, and we make sure all voices are heard – especially when it comes to growing as people and professionals.