Highlights
- Get on-the-ground experience of working with clients
- Be surprised by what you can achieve in one summer
- Get an insight into a changing industry
About the role
At Barclays Business, Customer and Retail Banking (BUK) we're helping to build a better financial future for our customers, businesses, and communities across the UK. Every day, we support millions of customers with their financial needs—from managing everyday banking and achieving life goals, to helping businesses start, grow, and thrive.
An internship in BUK gives you a broad introduction to modern banking while helping you build practical skills in areas such as analysis, problem solving, stakeholder engagement, commercial thinking, customer insight and communication. You will have the chance to learn how a large-scale business balances innovation, regulation, risk and customer trust, while seeing how decisions made behind the scenes can shape real outcomes for customers.
The business brings together a range of teams and functions, each playing a different role in how Barclays serves customers and drives sustainable growth: BUK Centre, Business Banking, Customer Care, Customer and Digital, and Retail Banking.
Together, these teams give interns the chance to understand Barclays from multiple perspectives: the customer, the colleague, the business and the market. Whether you are motivated by customer impact, digital innovation, business growth, data-led decision making or strategic transformation, BUK offers the opportunity to contribute to meaningful work, explore where your strengths could fit, and build a strong foundation for a future career in one of the UK’s leading financial institutions.
Business Banking
Business Banking helps UK businesses start, grow and succeed.
From entrepreneurs and SMEs to established companies, these teams deliver financial solutions that support growth across the UK economy. You could gain exposure to relationship management, lending, product development, client strategy, commercial performance, risk and controls.
You'll develop commercial insight, customer understanding and first-hand experience of how banking supports business growth.
Customer Care
Customer Care sits at the heart of how Barclays supports customers when it matters most.
You could gain exposure to customer resolution, vulnerable customer support, fraud support, operations, customer experience and process transformation.
You'll build communication, judgement and problem-solving skills while working on issues that directly impact customer outcomes.
Customer & Digital
Customer & Digital focuses on how customers interact with Barclays through products, technology, data and digital experiences.
You could work on customer journeys, digital products, data and analytics, personalisation, product management, design and transformation.
This is an opportunity to build future-ready skills whilst helping shape the next generation of customer experiences.
Retail Banking
Retail Banking supports millions of customers across the UK with their everyday banking needs.
From mortgages and savings to financial wellbeing and fraud prevention, these teams balance customer outcomes, innovation and commercial performance at scale.
You'll gain insight into how a major UK bank delivers products and services that customers rely on every day.
BUK Centre
BUK Centre provides the strategic, operational and governance support that enables Barclays Business, Customer & Retail Banking to operate effectively and safely.
You could gain exposure to Strategy, Business Management, Governance, Risk, Controls, Transformation, Planning & Performance and colleague enablement teams.
This is an opportunity to understand how strategy, risk, transformation and commercial priorities come together behind the scenes of one of the UK's largest customer businesses.
Further information
