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Data Operations Strategy Manager

Whippany, United States

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Date live: 11/06/2024

Business Area: Wholesale Onboarding and Group FCO

Area of Expertise: Data & Analytics

Contract: Permanent

Reference Code: 90389575

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Barclays Data and Analytics

A career in Data & Analytics at Barclays is a hub for top talent, from beginners to experts, fostering innovation and excellence. You'll drive business strategy, leverage data potential, and enhance the experience of millions of customers in today’s data-driven world.

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Join us as a Data Operations Strategy Manager at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Preferred skills are experience with customer-driven operations strategies, hands on experience with Creating, Maintaining & publishing exception reports, Ability to own, present & explain complex scenarios/data sets & business insights to senior stakeholders and expose of working with technology partners to come-up with improved workflows.

    To be successful one should have experience with below:

    • Experience with customer-driven operations strategies
    • Hands on experience with Creating, Maintaining & publishing exception reports.
    • Ability to own, present & explain complex scenarios/data sets & business insights to senior stakeholders.
    • Exposure of working with technology partners to come-up with improved workflows.
    • Exposure to driving & proposing process improvements based on data review/data visualization and data crunching.

    Highly valued skills:

    • Should be able to apply industry knowledge & data driven approach to improve client data  
    • Exposure to extensive usage of external sources to gather entity information & ability to trouble shoot out of box scenarios. Exposure to tools/engines like Quantexa, D&B, Company House would be added advantage.
    • Handling & execution of time sensitive reports
    • Exposure to tools like Alteryx, Python, SQL, VBA or data visualization tools
    • Degree or record of accomplishment in statistics, mathematics, computer science or related scientific disciplines. 
    • Experienced in stakeholder management at a senior level. 

    You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

    This role is based out of Whippany, NJ.

    Purpose of the role

    To design, develop, and execute testing strategies to validate functionality, performance, and user experience, while collaborating with cross-functional teams to identify and resolve defects, and continuously improve testing processes and methodologies, to ensure software quality and reliability. 

    Accountabilities

    • Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards.
    • Creation and execution automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues.         .
    • Collaboration with cross-functional teams to analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested.
    • Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution.
    • Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
    • Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

    Assistant Vice President Expectations

    • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
    • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
    • Take ownership for managing risk and strengthening controls in relation to the work done.
    • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
    • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
    • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
    • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
    • Influence or convince stakeholders to achieve outcomes.

    All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

    Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

    We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

    To find out more about Barclays' strategy please click here.

    Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

    We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

    Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

    This is Barclays Whippany

    Barclays Whippany is a bespoke technology-led, state-of-the-art workplace of the future. It brings thousands of talented people together in our vital Tech, Cyber Security and Payments command centers that are key to our US and global strategy.

    Our campus has everything you need. From excellent food options to childcare, beautiful outdoor areas, collaborative spaces and more.

    As well as plentiful onsite parking, we offer a shuttle bus from Manhattan, Newark Penn and Morristown. Commuting made easy.

    Our health and fitness centre supports your wellbeing with gym facilities, fitness classes and knowledgeable experts to guide you.

    With 63 acres and 500k+ square feet of unique office and amenity facilities, prioritizing co-location, comfort, and productivity.

    This is Barclays Whippany

    Barclays Whippany is a bespoke technology-led, state-of-the-art workplace of the future. It brings thousands of talented people together in our vital Tech, Cyber Security and Payments command centers that are key to our US and global strategy.

    Colleague facilities

    Our campus has everything you need. From excellent food options to childcare, beautiful outdoor areas, collaborative spaces and more.

    Your commute

    As well as plentiful onsite parking, we offer a shuttle bus from Manhattan, Newark Penn and Morristown. Commuting made easy.

    Your wellbeing

    Our health and fitness centre supports your wellbeing with gym facilities, fitness classes and knowledgeable experts to guide you.

    An amazing place to work

    With 63 acres and 500k+ square feet of unique office and amenity facilities, prioritizing co-location, comfort, and productivity.

    Be you. Be valued. Belong.

    We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.

    You can learn more about our commitment to our colleague on our DE&I page.  

    Learn more

    Application Process

    Your application

    We’ll ask for information about you, your CV and cover letter.

    1

    Your assessment

    Covering your behaviours and ability at work.

    2

    Your interview

    Exploring your past experiences and skills.

    3

    Next step

    We’ll request additional information so that you can complete our screening process

    4
    How to ApplyRead our FAQ's
    Barclays

    Working flexibly

    We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

    Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

    Hybrid working: Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

    We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

    Barclays is built on an international scale.

    Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
    And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

    Find more information

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