Wholesale Conduct Analyst

Job Title : Wholesale Conduct Analyst
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working 

Structured hybrid role:    
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:

Wholesale Conduct is a newly formed team within Compliance, with aims to enable consistency of the interpretation of Wholesale Conduct Policies & Standards by establishing Compliance ownership. Wholesale Conduct will apply innovative, data-led methods to improve controls, drive 1st line accountability and eliminate inefficiencies through automation.

Wholesale Conduct will be involved across the following thematic risks that aim to protect the integrity of Financial Markets:
•    Market Abuse including Anti-Competitive conduct, Collusion, and Anti-Tying practices
•    Business Communications 
•    Conflicts of Interest
•    Preserving Confidentiality (Information Barriers / MNPI)
•    Surveillance
•    Issuances

What will you be doing?

The role holder will help drive the establishment of Wholesale Conduct risk management across Compliance and within the first line through the following:
•    Support the implementation of changes being made to Wholesale Conduct Policies, Standards and associated Business Procedures.
•    Handle queries related to Wholesale Conduct matters from stakeholders across Compliance, Functional Partners and the 1st line, using appropriate escalation points when required.
•    Build out and publish Wholesale Conduct FAQs learned through query handling, providing stakeholders with the ability to effectively self-serve
•    Detail requirements for Wholesale Conduct element of the Compliance Chatbot, mapping colleague intents to FAQs and other resources
•    Support with the improvements being made to Wholesale Conduct data & MI, partnering with the Compliance Data Analytics team

What we’re looking for:

•    Strong written skills – of particular importance for the building of FAQs, Chatbot requirements, query handling and input into various presentations and governance documentation
•    Service mindset – ability to handle inbound queries and communicate well with a wide range of stakeholders, including senior peers and the 1st line
•    Data Analytics – Comfort with interpreting large and complex data sets and derive meaningful Management Information (MI) through building reports & dashboards

Skills that will help you in the role:

•    The candidate will ideally have a degree level education and strong academic track record.
•    Experience working in Compliance or another department where risk oversight is applied (e.g. Risk & Controls / Operational Rigour / Supervision, Chief Controls Office, Risk, Internal Audit)
•    Knowledge of Wholesale Conduct topics – business communications, conflicts of interest, Market Abuse, MNPI & Information Barriers, Surveillance, Issuances 
•    Good understanding of financial services & banking
•    Professional qualifications, certifications and/or registrations relevant to Compliance.
•    Experience of working with senior stakeholders.          

Where will you be working?
Pune


Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower 
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.