Security Analyst

Job Title : Security Analyst
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working 

Structured hybrid role:    
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:

    As a member of a team of 60+, provide 24x7 global technical support activities for the Bank’s Security Technologies and Service Continuity, on a rotational shift basis.
    Ensure support issues, incidents and problems are managed in a timely and efficient manner 
    Coordination with various support, business and development teams in ensuring requirements are scoped correctly for the continuous improvement plan
    Implementation of change, release and production support approvals.
    Customer-focused on strong service delivery
    To do support and troubleshooting issues in UNIX, Windows, SQL database related security tools and analysis for the same.
    To coordinate security related activities such as scheduled maintenance, upgrade, performance tuning and trouble shooting
    Decision Making- Participate and contribute in MIH where individual need to apply his technical skills and take decision.
    Strong Communication Skills -  role demands to interact with various key stake holders and senior management for escalations, candidate should strong in verbal and written communication

What will you be doing?

Key accountabilities of this role will be aligned but not limited to:
o    Key specific accountabilities:
•    You will be responsible for creating and delivering compelling presentations that effectively communicate key business messages, ideas and strategies 
•    You will collaborate with various teams within the organization  to understand their objectives and translate complex concepts into visually engaging and persuasive presentation
•    Your role will involve utilizing your creativity, communication skills and attention to detail to produce high quality materials that resonate with both internal stakeholders and external clients
•    Additionally you will play a crucial role in ensuring consistency in branding, messaging and visual identity across all presentation materials

Skillset:
Must have
    Communication Skills- able to articulate Clear and concise communication  for delivering message effectively 
     
    Content development - collaborate with Subject matter experts  and business leaders to gather information and develop clear concise and impactful content for presentations
     
    Storytelling - Use storytelling techniques to make presentation memorable and engaging
    Craft compelling narratives and storylines that effectively convey complex ideas, data and strategies in a way that resonates with target audience
     
    Visual Aid design- create visually appealing slides or other visual aids to support and enhance your message
     
    Preparation and organization - Thoroughly prepare your content and organize it in logical manner to ensure clarity and coherence
     
    Cultural sensitivity - be mindful of cultural difference that may affect how your message is perceived and adapt accordingly  
     
    Confidence with Tools - Proficiency in microsoft and tools used in presentation
    
    Good to have :-
    Technical Proficiency - Familiarize yourself with any necessary technology or equipment to ensure smooth presentation 
    Strong organizational and project management skills

    
Added Advantage

    RSA SecurID Authentication
    SPLUNK Troubleshooting.
    CyberArk Knowledge
    Tenable (Nessus)
    Experience with Microsoft suite of products (for e.g.  Microsoft Defender)
    SQL Database Management Systems
    Service Now ticketing tool
    AWS Administration knowledge

What we’re looking for:

The candidate has a strong technical delivery background with recent experience of Endpoint Security toolsets, preferably including Symantec. The candidate also has a solid background in Information Security principles and controls.

    Proven customer service/ liaison skills in dealing with clients and customers at all levels including difficult and demanding stakeholders.
    Able to quickly absorb and assimilate large amounts of technical and business information to identify the most appropriate course of action to ensure consistent quality
    Able to work effectively in extreme high pressure situations where critical service availability is compromised and/ or Barclays reputation is at stake
    Fully competent in using audio and video conferencing facilities
    Exceptional written communication skills; ability to write ad-hoc and formal reports. This will assume a detailed working knowledge of all Microsoft Office Tools (Word, Excel, PowerPoint, Visio etc)

Skills that will help you in the role:

•    Problem Solving
•    Analytical skills
•    Communication skills
•    Business understanding –Investment bank
•    Risk and control governance
•    Strong Unix/Windows Administration Skills
•    Minimum education qualification-Graduate
•    AWS/Azure understanding
•    Splunk, CyberArk, RSA and SEP Tools knowledge
•    ServiceFirst Ticketing Tool experience

Where will you be working?
Chennai


Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower 
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.