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Date live: Mar. 22, 2024

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90385143

Contract: Permanent

Learning and Development Adviser
Whippany, NJ

As a Barclays Learning and Development Adviser, you will work and collaborate with business stakeholders, subject matter experts, operations users and project teams to define training requirements. This is an exciting opportunity to plan, manage and deliver training and user accreditation to meet key milestone dates within the Wholesale Lending Operations Business Area.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation.  We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. 

What will you be doing?

•    Liaising with all stakeholders including technology and operations partners and drive the documentation of requirements, timelines and obtain stakeholder sign off on artefacts 
•    Facilitating the preparation of training materials and work with stakeholders to schedule and present training  
•    Ensuring continuous improvement is central to the delivery of training, taking feedback from delegates and stakeholders and applying this to training collateral and plans
•    Evaluating operational process and procedure documentation and transforming this into relevant and informative training material
•    Communicating professionally, clearly and confidently to a global audience and be able to competently deliver compliant training on a variety of lending and collateral topics 
•    Assessing the suitability of and use a variety of training delivery methods including face to face training, remote training and eLearning
•    Assessing each individual trainee’s learning styles and pitch the training delivery appropriately to suit the needs and abilities within a group
•    Taking ownership of the learner evaluation/accreditation process, including providing constructive feedback

What we’re looking for:

•    Experience of creating, scheduling & delivering structured training programmes
•    Experience in Secondary Loan Trading and Wholesale Lending
•    Experience at dealing with stakeholders at all levels
•    Proven ability to quickly learn, understand and adapt to new systems and processes

Skills that will help you in the role:

•    Knowledge of  Loan IQ and/or ACBS
•    Experience in delivering training to a Global audience
•    General understanding of Banking processes
•    Excellent written and verbal communication skills

Where will you be working?

Our next-generation workplace in Whippany allows talented, passionate, down-to-earth colleagues to connect daily. With state-of-the-art work facilities and many added features like pool tables, cafés and a gym – it’s a place you can call home. Our office is minutes away from Morristown, known for its rich history and lively modern spirit. With bustling Manhattan easily accessible and a picturesque landscape here on the doorstep, Whippany really does offer the best of both worlds.


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