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Client Implementation Vice President

Whippany, NJ

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Client Implementation Vice President

Whippany, NJ

Apply for job

Date live: Feb. 12, 2024

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90380346

Contract: Permanent

Client Implementation Vice President
Whippany, NJ

As a Barclays Client Implementation Vice President (VP), you will be accountable for the onboarding of new/existing Corporate Bank clients to our Cash Management products and channels which include Swift, Electronic Banking, Host to Host, ACH (NACHA & XML) and Checks. You will have the opportunity to work directly with the Client and the Product managers to ensure a positive Client Experience.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation.  We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing:

•    Ensuring all implementation activity is managed/lead and within agreed SLAs (service level agreements) & KPIs (key performance indicators)
•    Co-ordinating resources and leading the customer implementation scoping processes to ensure solutions are “fit for purpose”
•    Scoping out and presenting a range of alternative solutions to all highly complex Large Corporate Clients as part of both the pre- and post-sales scoping activity
•    Working closely with Client Service Director and peer group to develop, evaluate and put into place operational measures to optimise client service goals
•    Working alongside Specialist Sales/Relationship Teams in the deal “close out” and Request for Proposal and client pitch processes 
•    Driving world-class project management techniques/methodologies, developing and communicating key changes to Best Practices

What we’re looking for:

•    Three to five years of Client Implementation experience 
•    Knowledge and competence of Host to Host solutions; including XML formatting, file testing connectivity protocols such as SFTP & SWIFT
•    Experience with NACHA & XML ACH formatting
•    Experience with Checks products Remote Deposit Capture, Lockbox and Disbursements

Skills that will help you in the role:

•    Cash Management – Cert ICM 
•    Two years of senior stakeholder management  
•    Two years’ experience in product implementation and managing client implementation projects

Where will you be working?

Our next-generation workplace in Whippany allows talented, passionate, down-to-earth colleagues to connect daily. With state-of-the-art work facilities and many added features like pool tables, cafés and a gym – it’s a place you can call home. Our office is minutes away from Morristown, known for its rich history and lively modern spirit. With bustling Manhattan easily accessible and a picturesque landscape here on the doorstep, Whippany really does offer the best of both worlds.

#LI-Hybrid 

More about working at Barclays

Barclays offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in New York City, a world-class campus in Whippany, New Jersey hosting our Technology and Functional Teams, and sites in Nevada and Delaware supporting our contact center operations.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

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