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Communications Manager

Knutsford, United Kingdom

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Date live: 01/07/2025

Business Area: Chief Technology Office

Area of Expertise: Corporate Affairs

Contract: Permanent

Reference Code: JR-0000056501

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Barclays Corporate Affairs

Corporate Affairs ensures effective management of Barclays’ public image, communications, policies, and regulatory relationships. This includes overseeing corporate governance, driving corporate communications, managing policy and advocacy efforts.

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Join Barclays as a VP Communications Manager, where you will navigate a highly dynamic environment, taking the lead in shaping and defining communications where no model currently exists, and building a clear, effective framework to deliver impactful messaging. In this highly strategic role, you will partner closely with senior stakeholders, providing proactive communications support across leadership engagement, change communications, and executive positioning. You will support the development of leadership messaging, townhalls, strategic updates, external profile building, and high-impact content that supports the team engagement and strengthens leadership visibility.

To be successful in this role, you should have: 

  • Excellent stakeholder management skills and the ability to work in a matrix organisation.
  • The ability to conceptualise and execute strategically aligned communications and engagement activity.
  • Demonstrated experience in writing with the ability to thoughtfully adapt tone and style to suit diverse audiences.
  • The ability to simplify complex technical topics for non-technical audiences, making information engaging and accessible.
  • A strategic mindset, capable of linking business content back to organisational priorities.

Other highly valued skills include:

  • Experience in the technology sector or related fields, with the ability to develop a solid understanding of the subject matter.
  • Knowledge of channel mix and internal communication sign-off processes.
  • Familiarity with brand principles to align communications effectively.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The successful candidate will be based in Radbroke Hall, Knutsford.

Purpose of the role

To build strong and effective partnerships with the senior leadership of the organisation, advising on how to engage and influence employees to achieve the business’s goals, through an insight-based employee communications strategy, backed up with outstanding execution capability.

Accountabilities

  • Leadership communication, using detailed, systematic insight research to help senior leaders understand employee sentiment, and empower them to communicate empathetically with their people.
  • Business strategy alignment, building belief in the strategy of the organisation, and the progress being made, with a strong focus on the impact employees have on the client experience.
  • Culture and employee proposition communication, designing and implementing communication interventions that influence individual behaviour to create a culture built on the Barclays Mindset; demonstrate why the organisation is a great place to work.
  • Change delivery, creating communication interventions that build employee commitment and capability through organisational change.
  • Crisis and issues management, working closely with the senior team as part of the management response, focused on the role of employees in engaging clients.
  • Capability building, leading and developing a high-performing team, building individual skills and team capabilities.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
  • Be a subject matter expert within own discipline and will guide technical direction. Lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Manchester

Barclays Knutsford is a world-class campus in the heart of the Cheshire countryside, and at the centre of our global operations. The place where it all happens. The place where we deliver the technology, security and customer care that our personal and corporate banking customers rely on 24/7/365.

Our redeveloped campus offers state-of-the art, collaborative workspaces set within 64 acres of lush gardens and surrounded by wildlife.

To ensure our campus is accessible to everyone, we offer a shuttle bus from the local bus, tram, and train stations on weekdays.

There are endless opportunities to socialise, pursue personal interests, visit the onsite gym, or join one of our many clubs and groups.

We run amazing experiences, from firework displays to gigs, diverse celebrations and art & crafts sessions. There’s something for you.

This is Barclays Manchester

Barclays Knutsford is a world-class campus in the heart of the Cheshire countryside, and at the centre of our global operations. The place where it all happens. The place where we deliver the technology, security and customer care that our personal and corporate banking customers rely on 24/7/365.

A workplace like no other

Our redeveloped campus offers state-of-the art, collaborative workspaces set within 64 acres of lush gardens and surrounded by wildlife.

Your commute

To ensure our campus is accessible to everyone, we offer a shuttle bus from the local bus, tram, and train stations on weekdays.

Much more than work

There are endless opportunities to socialise, pursue personal interests, visit the onsite gym, or join one of our many clubs and groups.

Immersive events

We run amazing experiences, from firework displays to gigs, diverse celebrations and art & crafts sessions. There’s something for you.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

Related content

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more