Skip to main content

?
Helpdesk
Click here to connect with our resourcing helpdesk team

BM Support Analyst

Pune, India

Apply for job

Date live: 08/20/2025

Business Area: Wholesale Onboarding and Group FCO

Area of Expertise: Controls

Contract: Permanent

Reference Code: JR-0000068382

hero image
Apply for job

Barclays Controls

In a Controls role, you'll ensure rigorous and consistent management of Barclays' control environment in collaboration with business partners. Your work will safeguard the organization's integrity and compliance.

See your commute

Explore location

Join us as a "BM Support Analyst" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience withSupport the Business Management team in delivering the day to day agenda for the AE. Working in partnership with the Workforce COE, assisting the Business Management team to provide forward looking and insightful projections for (MTP), Outlook, Transfers, scenario analytics & SI portfolio affordability shape. Provide support to the Business Management team not limited to QBRs, MBRs, TC Weekly’s, Monthly offsite facilitation, D&I people pillar, Service Management, SI portfolio management, Vendor support, ensuring COE partners provide services as required. Own and drive the production of key MI artefacts such as hiring/risk & ops trackers to inform strategic decisions for the TC. Create reporting artefacts and packs for key meetings such as hiring calls, and month-end reporting, as well as job-specific skillsets.

To be successful as a "BM Support Analyst", you should have experience with:

Basic/ Essential Qualifications:

  • Demonstrable understanding of workforce management in a large multinational organisation
  • Experience in operating in a multi-geographic, matrix organisation a plus, with proven ability to balance commercial, client, and regulatory needs across businesses and geographies
  • Attention to detail and strong organisational skills a must
  • Strong Communication skills across a variety of forums and mediums Desirable skills/Preferred
  • Workforce Management - Completion of detailed headcount budgeting and forecasting including MTP, RAF, High Level Shape and Outlooks, ensuring aligned to Target Operating Model and through partnership with FBP alignment to cost shape
  • Identify risks and opportunities and trends within the workforce outlooks, providing a view on how these can be managed - Be consulted on workforce change programs by HR or Project teams to provide headcount information and impact on workforce shape
  • Partner with FBPs and the Business to interlock on capacity creation targets and track progress throughout the year - Provide approvals and oversight on organisational changes, monitoring against strategic TOM alignment, and ensuring workforce is aligned correctly from formal hierarchy perspective (e.g. tax implication in India)
  • Partner with FBPs on budget transfers, interlocking headcount transfers with counterpart BMs and providing latest WF impact to FBPs for cost impact and AEs for information and sign off
  • Strategy, Insights & Leadership Support: Partner TC Lead and their SLT on the development of their workforce strategy: assess and challenge reasonableness of Business Cases to ensure plans are achievable
  • Provide insight to AE’s on current WF position and then help drive the resource strategy implementation (Payroll Mix, EOY targets, location strategy, Diversity, Furloughs, Insourcing, vendor analysis)
  • Communicate with Business and HR on Leadership programs (eg Aspire), challenging nominations to ensure aligned with Talent conversations and facilitating AE approval prior to submission - Produce and deliver the Transaction Cycle Weekly’s, QBRs, MBRs etc.
  • Adhoc activity to support Executive level requests
  • Governance & Control: Facilitate Requirements for external Governance Forums (Council, COO ExCo, Group ExCo, Board etc.) and maintenance of all SMR documentation
  • Facilitate delivery of TC Weekly’s, QBR’s, MBR’s, COO ExCo, Cost Board - Organize and facilitate offsites
  • Partner with FBPs to drive annual refresh of cost allocation keys
  • Oversight and approval of all hiring requests in the relevant hiring systems (e.g. BRAINS) confirming budget is in place and in line with location strategy
  • Interlock with AE list of colleagues to go through in-role promotions cycles and ensure roles are loaded and approved in Brains - Interlock with Talent Acquisition on hiring plans/demand
  • Co-ordination and interlock of Early Careers plans for AE and Leadership team, working with Early Careers team to confirm feasibility of requests
  • Periodic review and challenge vacancies / hiring plans based on locations / aging / affordability etc.
  • Provide insight to AE’s on status of hiring identifying blockers and areas to focus
  • Stakeholder Management and Leadership: Building Relationships: Work within and maintain a culture in which trust and mutual respect are valued, challenging people and systems that do not support this. Convey ideas in a confident manner to achieve results and obtain buy-in while embracing alternative points of view
  • Continually build long-term, trusted relationships in every area of the organisation and through flawless execution and a collaborative attitude. Hold others accountable for employing the same approach to achieve the best results
  • Develop a strong understanding of the firm’s strategy, complementing this with a tailored Business/Function specific strategy to be implemented on behalf of the Business Manager /Function Head
  • Seek to support all aspects of diversity across the organisation through challenging the attitudes of others where necessary, and actively seeking alternative points of view Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Desirable skillsets/ good to have:

  • Experience in financial services
  • Ability to balance multiple critical requests from various stakeholders and prioritise in the right order
  • Ability to drive and execute deliverables in short time frames and work with limited supervision and able to thrive in a challenging and ever changing environment
  • Ability to develop and maintain constructive relationships with internal stakeholders

This role will be based out of Pune.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

  • Knowledge of business areas, products, processes and platforms to be able to assess risk
  • Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
  • Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
  • Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
  • Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
  • Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Analyst Expectations

  • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
  • Requires in-depth technical knowledge and experience in their assigned area of expertise
  • Thorough understanding of the underlying principles and concepts within the area of expertise
  • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
  • Will have an impact on the work of related teams within the area.
  • Partner with other functions and business areas.
  • Takes responsibility for end results of a team’s operational processing and activities.
  • Escalate breaches of policies / procedure appropriately.
  • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
  • Advise and influence decision making within own area of expertise.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
  • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Make evaluative judgements based on the analysis of factual information, paying attention to detail.
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
  • Guide and persuade team members and communicate complex / sensitive information.
  • Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

An innovative hub

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Working better together

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

A place where you can belong

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

An amazing place to work

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

Related content

Related Jobs


Tech Control Testing Lead

Pune (India)

01 Aug
UK Corporate Banking Assurance Lead

Pune (India)

02 Jul
Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more