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India Travel Manager

Pune, India

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Date live: 06/23/2025

Business Area: Procurement

Area of Expertise: Procurement

Contract: Permanent

Reference Code: JR-0000049022

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Barclays Procurement

As a part of Procurement, you'll identify, source, and manage external resources essential for Barclays' strategic objectives. You'll explore supply market opportunities and implement resourcing strategies that deliver optimal outcomes for the organisation, stakeholders, and customers.

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Join us as a " India Travel Manager” as part of the Service Management function of Travel and Expense We are seeking an experienced and detail-oriented Corporate Travel Manager to oversee our corporate travel program in Indiaand alsosupport APAC Travel Lead in managing travel operations across other Asia markets. This role involves managing end-to-end travel operations, including air travel, hotel accommodations, visa processes, and ground transportation, ensuring seamless operations and exceptional service delivery.

The successful candidate will support supplier management, stakeholder engagement, technology oversight, and driving operational excellence while ensuring compliance with internal policies, GST reconciliation, and external regulations.

In this strategic role, you will focus on optimizing costs, improving processes, enhancing traveler experiences, and managing Senior Management travel requirements with a high degree of confidentiality and accuracy. You will collaborate with the appointed travel management company (TMC) and online booking tool suppliers to monitor and improve service delivery by developing KPI and SLA frameworks.

Given the complexities of APAC travel, including local regulations, tax implications (GST), and compliance requirements, this role demands a proactive and hands-on approach to delivering specialized oversight and operational excellence.

Key Accountabilities

Travel Operations Management:

Oversee day-to-day corporate travel operations across air, hotel, visa, and ground transportation.

Implement, and manage travel policies ensuring compliance, cost control, and traveler satisfaction.

Manage SVIP (Senior Very Important Person) travel requests with discretion and precision, ensuring smooth execution and personalized service.

Collaborate with internal stakeholders to provide travel solutions, balancing cost-efficiency with traveler comfort.

Monitor travel booking compliance, address policy deviations, and implement corrective actions.

Develop frameworks for managing complex travel request , multi-region travel, and urgent travel needs.

Supplier & Vendor Management:

Work with the Travel and Expense team to identify, evaluate, and manage travel service providers (airlines, hotels, visa agencies, ground transportation) to deliver high-quality, cost-effective services.

Conduct performance reviews and audits of travel related suppliers, ensuring compliance with KPI and SLA requirements.

Drive continuous improvement through supplier innovation and emerging travel technologies to enhance service delivery

Financial Oversight & Compliance:

Ensure accurate and timely vendor payments and manage the purchase order (PO) process.

Oversee GST reconciliation and tax compliance, ensuring accurate filing and adherence to regulatory standards.

Collaborate with Finance and Procurement to track travel expenditures, maintain budget control, and identify cost-saving opportunities.

Ensure audit readiness by maintainingaccurate records of invoices, reconciliations, and approvals.

Identify and resolve discrepancies in payments, vendor invoices, and travel-related spend.

Stakeholder Management:

Engage with senior leadershipto align travel strategies with broader business objectives.

Serve as the primary point of contact for executive-level stakeholders, ensuring travel needs are met with professionalism and accuracy.

Provide consultation for managing large-scale events, conferences, and executive travel.

Lead regular reviews with Travel lead to report on travel performance, metrics, and areas for improvement.

Travel Technology & Process Optimization:

Oversee and manage corporate travel technology platforms, ensuring smooth functionality and adoption.

Evaluate and implement travel booking systems, expense management tools, and reporting platforms to enhance efficiency.

Identify process bottlenecks and implement improvement strategies to streamline workflows, enhance user experience, and reduce turnaround time.

Ensure integration of travel systems with financial platforms for accurate reporting and data analysis.

Strategic Leadership & Policy Development:

Support to develop and implement a comprehensive travel strategy aligned with business objectives.

Establish frameworks for risk management and duty of care, prioritizing traveler safety and compliance.

Design and enforce travel policies that optimize costs, reduce leakage, and enhance traveler experience.

Analyze travel trends, market insights, and benchmarking data to implement best practices.

Support business continuity planning to ensure seamless travel during disruptions or emergencies.

Additional Responsibilities:

Deliver best-in-class travel operations across the APAC region, with a primary focus on India.

Engage directly with travelers, executive assistants, and internal stakeholders to resolve queries and ensure compliance with travel policies.

Foster strong relationships with the Barclays user group and global travel teams, providing feedback and insights to enhance service levels.

Collaborate with the TMC and Online Booking Tool (OBT) on quarterly reviews to drive performance improvements.

Support incident response for travel disruptions (e.g., weather, security).

Provide end-to-end support for VIP and Executive Travel, ensuring real-time coordination and crisis management capabilities.

Person Specification

Subject matter expertise in delivering operational excellence across the APAC and India regions.

Proven ability to deliver exceptional service to colleagues and stakeholders.

Experience managing KPIs and SLAs to monitor and report on service performance.

Strong vendor management skills, with a deep understanding of cultural and operational differences.

Empathy and cultural sensitivity while maintaining consistency in global Travel & Expense (T&E) programs.

Ability to manage multiple projects simultaneously, with flexibility to address urgent requests.

Location - Pune

Purpose of the role

To monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers.

Accountabilities

  • Management of existing Barclays suppliers relationships by developing Management Information (MI) that meets the needs of the bank and complies with quality and control standards.
  • Development of service level agreements to guide service delivery aligned to time efficiency and support the monitoring of service performance.
  • Collaboration with various stakeholder groups to align services to the clients’ needs and the banks objectives.
  • Development and execution of service improvement initiatives that improve service efficiency and competitive advantage in the marketplace.

Assistant Vice President Expectations

  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

An innovative hub

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Working better together

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

A place where you can belong

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

An amazing place to work

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
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Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

Related content

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more