Operations Analyst Non Rotational Summer Internship 2026 India

Chennai, Tamil Nadu

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Internships at Barclays

Our internships are the perfect introduction to the world of financial services. You’ll be immersed in your chosen business area, learning from our people and taking on real business challenges.

Wherever you join us, you’ll discover a platform to help you absorb the essential skills and knowledge you’ll need to progress on your journey at Barclays. You’ll receive genuine support and encouragement, with both senior and junior mentors to guide you; and you’ll have the opportunity to take part in networking and social events. We want you to feel part of our community from the very start.

Key information

Date live: 08/15/2025

Business Area: See job description

Area of Expertise: Early Careers

Contract: Intern

Reference Code: JR-0000069618

Job description

What will you be doing?

Assist in providing support to customers with their complex requests
Assist in the analysis and evaluation of operational processes and workflows
Support customers in fulfilling their requests and resolving their queries and concerns through one/multiple channels
Collaborate with other team members and SMEs to implement best practices
Support the development and documentation of operational procedures and policies
Conduct regular meetings with the Ops teams to ensure that the internal SLAs are met
Monitor and report on key performance indicators (KPIs) to identify trends and areas of improvement
Review, recommend and implement new methods and procedures to ensure efficiency of operations
Drive quality and process improvement initiatives such as Six Sigma/Lean to ensure continuous improvement Provide reports on the process metrics to the Leadership
Monitor and manage call/process related quality
Interact with other operations teams to avail required information
Manage various trainings namely Ex. Process, Up skill and Refreshers
Participate in cross-functional projects to enhance overall business operations
Establish the most effective and efficient solutions to complex technical issues referred by Advisors and customers
Co-ordinate / liaise with IT Support on faults and changes, user Ids, etc
Involve in corporate social responsibility initiatives (Community)
Liaise with departments like transport, admin and HR-Ops to facilitate efficient management of Operations
Accountable for ensuring operatives have timely and complete understanding of technical changes and their implications for the customer experience
Accountable for identifying, analysing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business

What are we looking for?

Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Detail-oriented with a strong commitment to accuracy & quality
Ability to work collaboratively in a team environment
Eagerness to learn and develop expertise in operational management
Bachelor’s degree in Business Operations Management, or a related field from a top-tiered institute
Proficiency in MS Application Suite: PowerPoint & Excel
Proficiency in data analysis tools and software is a plus

Purpose of the role

To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities

Accountabilities

Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems.
Address incident, problem and change management issues to improve services across the bank.
Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes.
Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities.
Participation in training and development programs to enhance skills and knowledge.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

What you get in return

However high you rise at Barclays, we believe all our employees should receive a competitive package of core benefits flexible to you and your family’s needs. At Barclays, you’ll support our customers and clients, and we’ll support you with rewards that will genuinely make a difference. See some of the benefits* you could receive when joining us full-time.

Paid holiday and vacation

Competitive pay

Private medical care

Disability assurance

Flexible working

Life assurance

Voluntary benefits

Retirement planning

*This is an example of benefits offered to full-time employees. Specific benefits may vary based on the type of role, programme and location.

Where will you be located?

Explore location

Why Barclays?

There’s no other business quite like Barclays. There are no other careers quite like ours. We’re here to champion your development, and we truly want you to enjoy your career journey. We’ll give you all the support and encouragement you need to make the most of this experience. And you’ll have the chance to make a genuine contribution to our inclusive culture and support our purpose as we serve our customers, clients, communities and colleagues.

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

You get exposed to really supportive and intelligent people that push you to be your best self.

- Alexi

It's great to be surrounded by so much technical talent, but also people through a variety of functions. And I feel like I thrive because there's so much opportunity to network.

- Imogen

There's really a lot of impactful work you can do day to day. You get to work with really senior engineers on a daily basis and you learn a lot from working with them.

– Yuming

I can reach out to anybody and know that I will be able to find mentorship, support and just a community at Barclays as well.

- Becky

More about working at Barclays

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please let us know as part of your application.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.