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KYC Processing Analyst

Gurugram, India

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Date live: 11/02/2026

Business Area: Barclays Payments Merchant Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000128701

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Barclays Banking Operations

Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.

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Step into the role of KYC Processing Analyst where you will support the end-to-end onboarding of clients by conducting accurate and risk-based KYC, due diligence. You will independently assess client information and documentation to confirm adherence to applicable KYC policies, regulatory requirements and financial crime controls. Through effective collaboration with Front Office, Financial Crime, Risk, Screening and other internal teams, you will help deliver timely onboarding outcomes while protecting Barclays, its clients and the integrity of the financial system.


The role requires sound judgement, strong ownership and the ability to manage Low, Medium and High-Risk cases with accuracy, care and appropriate escalation.

You may be assessed on key critical skills relevant for success in role such as:

  • Manage assigned KYC onboarding and review cases from initiation through to completion, in accordance with applicable policies, standards and agreed timescales.
  • Review client information and supporting documentation to establish identity, legal status, ownership, control and the nature and purpose of the business relationship.
  • Conduct Customer Due Diligence and, where required for individual and entity clients.
  • Review complex legal entities and ownership structures, including limited companies, partnerships, trusts, charities and other specialist organisation types.
  • Identify and assess relevant risk factors, including Politically Exposed Persons, sanctions, adverse information, high-risk jurisdictions and High-Risk Third Countries.
  • Analyse source of wealth, source of funds, business activities, ownership and control information, where required by the applicable risk assessment.
  • Ensure that case records, rationale, evidence and decisions are complete, accurate and clearly documented.
  • Identify missing, inconsistent or potentially concerning information and undertake the necessary investigation or clarification.
  • Escalate complex, ambiguous or higher-risk matters through the appropriate governance and escalation channels.
  • Liaise professionally with Front Office, Coverage, Financial Crime, Risk Assessment, Screening and other internal teams to obtain information and progress cases.
  • Maintain ownership of individual workloads and proactively manage complex and high-priority cases within target timescales.
  • Deliver work with a strong focus on quality, attention to detail and right-first-time outcomes.
  • Support quality, productivity and service objectives without compromising regulatory or control requirements.
  • Contribute to process improvement by identifying recurring issues, control gaps and opportunities to improve the client and colleague experience.
  • Adapt positively to policy, regulatory, process and technology changes and support their implementation within the team.
  • Share knowledge and good practice with colleagues to strengthen team capability and consistency.

Risk and Control Responsibilities

  • Understand and comply with the policies, standards, procedures and controls applicable to the role.
  • Apply appropriate risk-based judgement while maintaining consistency with KYC and financial crime requirements.
  • Protect confidential client and business information and comply with applicable data protection and confidentiality requirements.
  • Complete all mandatory training within the required timescales.
  • Promptly escalate potential financial crime concerns, risk events, incidents and control failures in accordance with established procedures.
  • Maintain a complete and auditable record of analysis, decisions, approvals and supporting evidence.
  • Support a strong control culture by taking personal responsibility for the quality and accuracy of work.

Essential Skills and Experience

  • Strong end-to-end KYC knowledge and relevant operational experience within onboarding, periodic review or client due diligence.
  • Experience of managing Low, Medium Risk KYC/OB cases.
  • Strong knowledge of Customer Due Diligence requirements.
  • Experience of reviewing individual and entity clients, including legal structures, ownership and control arrangements.
  • Ability to understand and analyse complex company and organisational structures.
  • Knowledge of financial crime risks, including money laundering, sanctions, Politically Exposed Persons and high-risk jurisdictions.
  • Understanding of the importance of KYC from regulatory, financial crime, reputational and client-risk perspectives.
  • Ability to independently analyse information, classify risk and reach well-supported conclusions.
  • Strong analytical and judgement skills, with a high level of accuracy and attention to detail.
  • Effective workload and time-management skills, including the ability to manage complex and high-priority tasks within agreed timescales.
  • Excellent written and verbal English communication skills.
  • Ability to communicate professionally with Front Office and internal stakeholders by email, telephone and other approved channels.
  • Strong stakeholder-management and collaborative working skills.
  • Ability to identify when a case requires escalation and communicate the concern and supporting rationale clearly.
  • Ability to respond positively to changing policies, procedures, priorities and business requirements.

Desirable Skills and Experience

  • Experience of working within Financial Crime, KYC, AML or client onboarding operations.
  • Experience of working with Front Office, Financial Crime, Compliance, Risk or Screening teams.
  • Specialist knowledge of complex or higher-risk client types, such as:
    • Trusts
    • Charitable organisations
    • Nominated entities
    • Defence-related businesses
    • Gaming and gambling businesses
    • Politically Exposed Persons
    • Clients connected to high-risk jurisdictions or High-Risk Third Countries
  • Experience of contributing to operational change, control improvement or process-transformation initiatives are added advantage.

Qualifications

  • Graduate or postgraduate qualification in any discipline, or equivalent relevant professional experience.
  • Relevant KYC, AML, financial crime or compliance qualifications would be advantageous.

Critical Skills for Success

  • End-to-end KYC knowledge
  • Customer Due Diligence and Enhanced Due Diligence
  • Risk identification and classification
  • Analysis of legal entities and ownership structures
  • Financial crime risk awareness
  • Risk and controls
  • Analytical judgement and attention to detail
  • Stakeholder management and communication
  • Business acumen
  • Change and transformation
  • Workload management and delivery.

This role is based out of Gurugram.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

  • Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
  • Collaboration with teams across the bank to align and integrate operational processes.
  • Identification of areas for improvement and providing recommendations in operational processes.
  • Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
  • Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
  • Identification of industry trends and developments to implement best practice in banking operations.
  • Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

  • To meet the needs of stakeholders/ customers through specialist advice and support
  • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
  • Likely to have responsibility for specific processes within a team
  • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
  • Make judgements based on practise and previous experience.
  • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
  • Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This role may be subject to enhanced governance arrangements. If successful, you may be required to comply with additional regulatory and compliance obligations, such as disclosure of personal trading activities and external interest/affiliations.

Further information on these requirements will be provided at a later stage of the process.

Learn more about Barclays locations

Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment.

Gain access to wellness rooms, gyms and mental health support.

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Modern spaces designed for teamwork and brainstorming.

There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.

Learn more about Barclays locations

Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment.

Health and wellness

Gain access to wellness rooms, gyms and mental health support.

A place where you can belong

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Collaborative Areas

Modern spaces designed for teamwork and brainstorming.

More than work

There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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