AVP - APAC Prime ETF Middle Office

Hong Kong, Hong Kong China

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Date live: 11/04/2025

Business Area: Markets Post Trade

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000069549

Barclays Banking Operations

Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.

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This is an exciting opportunity to join us as a AVP – APAC Prime ETF Middle Office. You will be responsible for managing the ETF creation & redemption lifecycle in Hong Kong and other Asian markets and also supervise the team to ensure all exceptions, and queries are resolved in a timely manner.

Other key focus of the role will include:

Work with Trading, Trade Capture Utility, back office, custodians and brokers on resolving any queries from internal or external sources
Review operational guides and define operating model to support ETF operations
Actively question and challenge existing practices / procedures and make improvement suggestions
Engage with Project and IT teams on all projects and UAT sessions
Engage with Regulatory Control and be aware of all regulatory requirements

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, as well as job-specific technical skills.

To be successful for the role, candidates should possess the following skills or experience:

Bachelor’s degree in Business, Finance or equivalent with preferably 4+ years relevant experience in trade support / capital markets / custodial function
Excellent communication skills, experience dealing with traders and management preferred and with strong knowledge of ETF and the creation/redemption process in Hong Kong
Ability to multi-task in a high pressure, time sensitive environment and excellent analytical and problem-solving skills
Attention to detail and strong sense of ownership and a team player with ability to work autonomously and independently
Knowledge of Asia equities markets and equity derivative products including equity swap is a plus
Experience in reviewing operational guide and fund prospectus is a plus
Experience in the process design or improvement projects and a strong mindset for continuous process improvement
The role holder will need to be fluent in English. Proficiency in Cantonese and Putonghua is a plus as he/she will be dealing with Asian markets

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaboration with teams across the bank to align and integrate operational processes.
Identification of areas for improvement and providing recommendations in operational processes.
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in banking operations.
Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

This is Barclays Hong Kong

China is a major growth opportunity, and Barclays’ Hong Kong branch has driven client growth in Greater China for five decades. Supported by the bank’s global cross-border Corporate and Investment Bank (CIB) platform and strong business collaboration, it remains a key growth platform.

Our Hong Kong office drives client growth in Greater China, leveraging its global banking platform and decades of local expertise.

Barclays’ Hong Kong office offers convenient commutes via nearby MTR stations, bus routes, trams, and Airport Express.

In the central district, employees enjoy nearby cultural spots like Hong Kong Park and art galleries, enhancing work-life balance.

Barclays Hong Kong offers diverse client base, exposing employees to varied industries and markets.

This is Barclays Hong Kong

Driving Growth

Our Hong Kong office drives client growth in Greater China, leveraging its global banking platform and decades of local expertise.

Great for commuters

Barclays’ Hong Kong office offers convenient commutes via nearby MTR stations, bus routes, trams, and Airport Express.

Prime location

In the central district, employees enjoy nearby cultural spots like Hong Kong Park and art galleries, enhancing work-life balance.

Diverse client base

Barclays Hong Kong offers diverse client base, exposing employees to varied industries and markets.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

Your assessment

Covering your behaviours and ability at work.

Your interview

Exploring your past experiences and skills.

Next step

We’ll request additional information so that you can complete our screening process

How to Apply Read our FAQ's

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

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