Head of APAC Equities Cash RTB / Support

Hong Kong, Hong Kong China

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Key information

Date live: 08/11/2026

Business Area: Group Technology Service Management

Area of Expertise: Technology

Contract: Permanent

Reference Code: JR-0000117891

It’s happening at Barclays.

Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we’re advancing machine learning, leveraging blockchains, and harnessing FinTech. Working in Barclays technology, you’ll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.
We are shaping the future of financial technology.
Why not join us and make it happen here?

Where will you be located?

Explore location

Essential Skills & Experience

Strong experience supporting mission-critical trading platforms in a high-volume, low-latency environment.
Proven leadership experience within Markets Technology RTB / Production Support organizations.
Deep understanding of Order Management, Electronic Trading, Algorithmic Trading, Exchange Connectivity, and Client Connectivity platforms.
Strong incident management, problem management, and operational risk experience.
Exceptional stakeholder management skills with the ability to engage effectively at all organizational levels.
Demonstrated success leading and developing technical teams.
Strong understanding of Unix/Linux, databases, networking, and infrastructure fundamentals.
Experience with FIX protocol, exchange connectivity, and client connectivity technologies.

Preferred Qualifications

Experience supporting Equities Electronic Trading platforms.
Software development, scripting, automation, or engineering experience.
Experience leveraging AI and automation technologies within production support environments.
Familiarity with cloud technologies, observability platforms, and modern operational tooling.
Experience working within a global Markets Technology organization.

The APAC Equities Cash RTB team manages and supports the production environment for Barclays Capital's fast-growing Cash business.

This is a senior hands-on leadership role responsible for maintaining stability, resilience, and operational excellence of the Cash technology estate. The successful candidate will lead the regional RTB team, drive AI-enabled operational improvements, provide exceptional business support, build trusted relationships with senior business and technology stakeholders.

This is not a traditional Production Support Manager role to solve only for day to day operations, but a role that will uplift the stability and client / user experience of the platforms.

The ideal candidate will be a strong people leader and business partner capable of owning the platform end-to-end with limited management oversight while developing future talent and driving continuous improvement.

The role supports the full front-to-back trade lifecycle across High Touch, Electronic Trading, Program Trading desks and that of Delta 1 & Prime desks that uses the platforms.

Responsibilities span Order / Execution Management, Client Connectivity, Exchange Connectivity, Algorithmic Trading, Market Access and Risk Management platforms.

Key Accountabilities

Innovation, Production Stability & Operational Excellence

Lead day-to-day operations of the APAC Equities Cash production environment.
Ensure stability, availability and resiliency of mission-critical trading platforms.
Drive adoption of AI-enabled solutions for automation, root cause analysis, preventive monitoring, capacity planning, and operational efficiency.
Own incident, problem, and crisis management processes.
Lead complex issue triage and coordinate resolution across technology and business teams.
Drive proactive monitoring, capacity management, automation, and service improvement initiatives.
Maintain strong operational discipline around governance, change management, and service reliability.

Leadership & Team Development

Lead, mentor, and develop the regional Cash RTB team & collaboratively work with Pune & Global teams.
Foster a collaborative, accountable & high-performing team culture.
Develop future leaders and reduce key-person dependencies through effective succession planning and knowledge sharing.

Stakeholder Management

Act as the primary RTB contact for desk heads, traders, sales, operations, senior business stakeholders, and technology partners.
Build trusted relationships across Front Office, Operations, BTB Development, Infrastructure, Cyber Security, and Architecture teams.
Provide clear communication and leadership during major incidents and business escalations.

Risk & Controls

Lead support engagement for regulatory reviews, audits and control assessments.
Ensure technology risks are appropriately identified, managed and remediated.
Maintain compliance with Barclays policies, standards and enterprise risk requirements.

What Success Looks Like

Within the first 12-18 months, the successful candidate will:

Be recognized as the trusted APAC Cash technology leader.
Demonstrate strong ownership of operational stability and platform resilience.
Deliver measurable improvements in incident reduction, automation, and operational efficiency.
Build credibility with business, technology, and management stakeholders.
Develop strong leadership capability and succession coverage within the team.
Operate as an independent senior technology leader capable of owning a significant technology estate.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This role may be subject to enhanced governance arrangements. If successful, you may be required to comply with additional regulatory and compliance obligations, such as disclosure of personal trading activities and external interest/affiliations.

Further information on these requirements will be provided at a later stage of the process.

Who succeeds in
Tech at Barclays?

For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays mindset to make it happen here.

What you'll get in return

Competitive holiday allowance

Life assurance

Private medical care

Pension contribution

Our technology

Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.

This is Barclays Hong Kong

China is a major growth opportunity, and Barclays’ Hong Kong branch has driven client growth in Greater China for five decades. Supported by the bank’s global cross-border Corporate and Investment Bank (CIB) platform and strong business collaboration, it remains a key growth platform.

Our Hong Kong office drives client growth in Greater China, leveraging its global banking platform and decades of local expertise.

Barclays’ Hong Kong office offers convenient commutes via nearby MTR stations, bus routes, trams, and Airport Express.

In the central district, employees enjoy nearby cultural spots like Hong Kong Park and art galleries, enhancing work-life balance.

Barclays Hong Kong offers diverse client base, exposing employees to varied industries and markets.

This is Barclays Hong Kong

Driving Growth

Our Hong Kong office drives client growth in Greater China, leveraging its global banking platform and decades of local expertise.

Great for commuters

Barclays’ Hong Kong office offers convenient commutes via nearby MTR stations, bus routes, trams, and Airport Express.

Prime location

In the central district, employees enjoy nearby cultural spots like Hong Kong Park and art galleries, enhancing work-life balance.

Diverse client base

Barclays Hong Kong offers diverse client base, exposing employees to varied industries and markets.

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

Make it happen at Barclays

Our teams are always evolving - creating new solutions that make a real difference for customers and clients. Watch the video to hear how our colleagues describe their careers at Barclays and imagine where yours could take you.