Skip to main content

?
Helpdesk
Click here to connect with our resourcing helpdesk team

Colleague Enablement Manager

London, United Kingdom

Apply for job

Date live: 25/04/2025

Business Area: Sales Management

Area of Expertise: Relationship Management

Contract: Permanent

Reference Code: JR-0000045326

hero image
Apply for job

Barclays Relationship Management

Join Relationship Management, to build and maintain relationships with customers, clients, stakeholders, and strategic partners. Your focus will be on driving business growth through effective relationship-building and delivering tailored solutions to meet client needs.

See your commute

Explore location

As a Colleague Enablement Manager, you will be supporting the Colleague Enablement Team with the successful delivery of a programme of projects, change initiatives, and process improvement activity which support the delivery of the CRM strategy and any other sales enablement activity that is required. Lead the end to end process for building user stories and mapping the ‘go to’ journeys to ensure the best outcome for the end users, owning the library and ensuring all programmes fit within the defined user experience. Lead the development of the ESG insights working in collaboration with Group Sustainability to build a compelling set of insights. Uses reason and judgement to create something that works for UKC and can challenge the group thinking to do that.

To be successful in this role, you will have the following:

  • Project Management skills are an essential skill for this role, ensuring they lead the required governance across the matrix for delivery
  • Ability to identify new data sources and use them to drive business benefit
  • Ability to assimilate multiple levels of data and information and identify key themes and opportunities.
  • Uses initiative to understand / get to the root cause of the underlying issue – not just fix the immediate problem
  • Strong decision making skills that will support and lead the strategic direction for process improvement in the business

Desirable skills include:

  • Strong knowledge of Corporate Banking organisation and processes/products, good knowledge of Business Banking and Retail (and other areas where processes and services are provided to Corporate clients)
  • Good knowledge of process improvement methodologies e.g. lean and strong knowledge of root cause analysis practices
  • Strong and proven ability to flex their style to meet the needs / expectations of very different range of stakeholders/cultures within the organisation

You may be assessed on the key critical skills relevant for success in role such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in London.

Purpose of the role

To support coverage to grow income for both new and existing customers by providing marketing leading tools, a world class learning & development programme as well as analytical support in terms of sales management tools to contribute to the overall success of UKC. 

Accountabilities

  • Design, execution and embedding of an ongoing roadmap to provides market leading Tools for RDs and Coverage.
  • Design, execution and embedding of an ongoing training plan to provide ‘World Class Learning’.
  • Support the delivery of market leading client collateral to provide a competitive advantage to RDs.   .
  • Collaboration with Product to develop market leading industry/segment focused products and multi product solutions and Develop and drive initiatives.
  • Development of the data capability across UK Corporate to enable delivery of client insights to drive acquisitions and increase wallet share.
  • Maximise the positive impact of UCRM and Salesforce as a tool for Corporate Banking.
  • Implementation of agreed minimum standards and best practices across UK Corporate  and support this with sales management tools to drive overall success.

Assistant Vice President Expectations

  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays London

Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

This is Barclays London

Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.

Supporting active commuters

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

Time to connect

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Wellbeing in focus

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Advanced trading floors

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

Related content

Related Jobs


Investment Advisor

London (United Kingdom)

29 Apr
Sales Enablement Manager

London (United Kingdom)

25 Apr
Private Banker - Israeli Coverage

London (United Kingdom)

23 Apr
Debt Structuring Manager

London (United Kingdom)

23 Apr
Relationship Director

London (United Kingdom)

22 Apr
Business Development Manager - Franchise

London (United Kingdom)

17 Apr
Business Development Manager

London (United Kingdom)

15 Apr
International Corporate Banker - Retail and Consumer Coverage

London (United Kingdom)

07 Apr
Relationship Director - Insurance Sector

London (United Kingdom)

09 Apr
Cash Management Specialist Manager

London (United Kingdom)

19 Dec
Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more