Private Bank Investments Platform Delivery Manager, AVP

Singapore, Singapore

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Date live: 01/23/2026

Business Area: Private Bank Processing

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000076841

Barclays Banking Operations

Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.

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We are looking for an experienced Investment Platform Delivery Manager to partner with the Private Bank COO and Product Heads in delivering key investment platform and process initiatives. The role combines BAU service management with change delivery, supporting front office productivity and client experience. Working in the PBWM COO team, with oversight of the investment service journeys to raise the service benchmark across the business, supporting, coordinating and communicating issue management to improve E2E process and client and colleague experience.

Key Responsibilities

Act as a service partner to Front Office and Investments teams, managing, coordinating and communicating service and platform issues
Lead delivery of process and platform enhancements across investment workflows
Drive improvements across core processes and platforms (e.g. Avaloq, FinIQ, Bloomberg OMS)
Partner with Product, Technology, Operations, and Agile delivery teams
Support investment products delivery and governance and ongoing BAU activities

Key Requirements

Minimum 5 years’ experience in Private Banking, Wealth Management, or Investment Banking
Strong understanding of investment products and end‑to‑end investment processes
Hands‑on knowledge of Avaloq, FinIQ, Bloomberg OMS or similar platforms
Proven track record delivering process and platform change
Strong stakeholder management and business‑facing experience

You may be assessed on key critical skills relevant for success of the role including job-specific technical skills and interpersonal skills.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To take responsibility for end-to-end local Platform management including – strategy design & execution, scalable and stable platform for client & colleagues, regulatory risk mitigation & management, platform development.

Accountabilities

Business ownership of system, processes & procedures on the platform and end to end client journey management, oversight, business continuity & service recovery.
Management, understanding and interpretation of local & group regulatory requirements & standards.
Driving Platform strategy and change agenda, seeking innovative solutions to differentiate, streamline and de-risk the platform to directly contribute to client experience, Banker efficiency and managing / reducing regulatory risk.
Using KPIs and data to monitor and measure of the platform effectiveness and change improvements.
Managing, reporting and representing the platform performance at relevant governance fora.
External (where required) and internal stakeholder management including regulators, senior leaders, client facing colleagues and infrastructure partners.
Provision of guidance, coaching and support to improve colleagues' delivery quality.

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Singapore

Barclays has been a strong presence in Singapore for over 50 years. Our office is carefully designed to optimise the well-being of our colleagues. The center itself is an integrated live-work-play development, with shops, restaurants, gyms and an alfresco dining area.

Located in Marina Bay, you will have convenient options to commute, excellent views, and access to a range of amenities.

We’re utilising cutting-edge technology to deploy eco-friendly facilities like a eco-farm to cultivate fresh produce in our office.

Singapore is one of the wealthiest and safest cities in the world with low crime rates and zero corruption.

Our colleagues here in Singapore come from all around the world to create a richly diverse, wholly inclusive environment.

This is Barclays Singapore

Great location

Located in Marina Bay, you will have convenient options to commute, excellent views, and access to a range of amenities.

Sustainability and innovation

We’re utilising cutting-edge technology to deploy eco-friendly facilities like a eco-farm to cultivate fresh produce in our office.

A great city to live in

Singapore is one of the wealthiest and safest cities in the world with low crime rates and zero corruption.

A vibrant community

Our colleagues here in Singapore come from all around the world to create a richly diverse, wholly inclusive environment.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

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Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

Your assessment

Covering your behaviours and ability at work.

Your interview

Exploring your past experiences and skills.

Next step

We’ll request additional information so that you can complete our screening process

How to Apply Read our FAQ's

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

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