Skip to main content

Important notice: Protect yourself from recruitment scams. Learn more.

?
Helpdesk
Click here to connect with our resourcing helpdesk team

Account Governance Manager

Glasgow, United Kingdom

Apply for job

Date live: 23/06/2026

Business Area: Global Payment Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000114670

Apply for job

Barclays Banking Operations

Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we’re putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you’ll have the support and opportunities to thrive.

See your commute

Explore location

Join us as an Account Governance Manager. In this role, you will join the Corporate Operations Governance team, where you will play a key role in strengthening risk management, governance, and control oversight across reconciliations and account substantiation processes. You will be responsible for reviewing, challenging, and reporting on the integrity, completeness, and effectiveness of reconciliations across the function, supporting the mitigation of financial misreporting risk.

You will drive improvements across complex processes, focusing on simplification, optimisation, and end‑to‑end value, while ensuring adherence to Account Ownership & Reconciliation Standards. The role also involves acting as a subject matter expert, supporting change initiatives and providing analytical insights to enhance operational performance and control effectiveness.

Alongside this, you will lead a high‑performing team, nurturing development and maintaining consistently high standards, while engaging with stakeholders across the organisation to resolve issues, drive alignment, and promote best practice.

To be successful as an Account Governance Manager, you should have:

  • Proven people and stakeholder management skills, with the ability to communicate clearly, lead, develop, and motivate high‑performing teams.
  • Strong experience in risk management, governance, or and control assurance, particularly within financial operations regarding Corporate operations and reconciliation.
  • Experience driving process improvement, including simplification, automation, or the use of AI to enhance efficiency.
  • Solid understanding of reconciliation, substantiation, and financial control frameworks, including associated risks.
  • Strong analytical capability, with the ability to interpret data, identify trends, investigate anomalies and resolve complex issues across teams.

Some other highly valued skills and experience include:

  • Experience working with reconciliation and substantiation tools such as Intellimatch and INFoRM.
  • Knowledge of Account Ownership & Reconciliation Standards and associated governance processes.
  • Cross‑industry experience enforcing compliance to policies and standards.
  • Relevant industry qualifications in financial reporting, reconciliations, or continuous improvement methodologies (e.g. Lean).
  • An understanding how the Account Governance team and processes fit into the end-to-end Account and Reconciliation framework.

You may be assessed on key critical skills relevant for success in the role, including strategic thinking, risk and control awareness, change and transformation delivery, commercial acumen, and role-specific technical expertise.

This role will be based in Glasgow.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

  • Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
  • Collaboration with teams across the bank to align and integrate operational processes.
  • Identification of areas for improvement and providing recommendations in operational processes.
  • Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
  • Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
  • Identification of industry trends and developments to implement best practice in banking operations.
  • Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This role may be subject to enhanced governance arrangements. If successful, you may be required to comply with additional regulatory and compliance obligations, such as disclosure of personal trading activities and external interest/affiliations.

Further information on these requirements will be provided at a later stage of the process.

This is Barclays Glasgow

Barclays Glasgow is the engine of the Corporate and Investment Bank, and Shared Technology, delivering vital services to clients across the world. With c.5,500 talented people in a whole range of roles, the work we do touches millions of lives every day.

Our campus is a safe environment for neuro-diverse colleagues or anyone who, from time to time, may need calm, controlled spaces.

We work hard to make our Glasgow campus a centre of citizenship, community integration and social impact. We make a real difference.

Our campus features excellent facilities such as our Fitness Suite, fitness classes, an on-site GP, a bicycle store and so much more.

Connect with your colleagues. Join one of many clubs and societies like our working parents club, or catch up with your colleagues at our rooftop bar, The Beacon.

This is Barclays Glasgow

Barclays Glasgow is the engine of the Corporate and Investment Bank, and Shared Technology, delivering vital services to clients across the world. With c.5,500 talented people in a whole range of roles, the work we do touches millions of lives every day.

Designed for diversity

Our campus is a safe environment for neuro-diverse colleagues or anyone who, from time to time, may need calm, controlled spaces.

At the heart of the community

We work hard to make our Glasgow campus a centre of citizenship, community integration and social impact. We make a real difference.

Focus on health and wellbeing

Our campus features excellent facilities such as our Fitness Suite, fitness classes, an on-site GP, a bicycle store and so much more.

Connect with your colleagues

Connect with your colleagues. Join one of many clubs and societies like our working parents club, or catch up with your colleagues at our rooftop bar, The Beacon.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

Related content

Related Jobs


Specialist Customer Care – Intermediary Mortgage Expert

Glasgow (United Kingdom)

23 Jun
Derivative Confirmations Manager (Operations)

Glasgow (United Kingdom)

19 Jun
Team Leader - Direct Investing Complaints

Glasgow (United Kingdom)

18 Jun
Client Confidentiality

Glasgow (United Kingdom)

17 Jun
Senior Customer Service Advisor

Glasgow (United Kingdom)

16 Jun
Senior Customer Service Advisor

Glasgow (United Kingdom)

16 Jun
Investment Oversight AVP

Glasgow (United Kingdom)

16 Jun
Learning and Development Team Manager - Wholesale Lending

Greater Manchester (United Kingdom), London (United Kingdom), Glasgow (United Kingdom)

11 Jun
Customer Service Advisor

Glasgow (United Kingdom)

05 Jun
Customer Service Advisor

Glasgow (United Kingdom)

05 Jun