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AVP- Whistleblowing Investigations Oversight

Pune, India

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Date live: 11/06/2024

Business Area: Compliance

Area of Expertise: Compliance

Contract: Permanent

Reference Code: JR-0000018900

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Barclays Compliance

Compliance is a broad, multidisciplinary function at Barclays that oversees our global business operations. We ensure the bank lives its values, meets regulatory requirements, and follows our codes of conduct. Compliance helps manage financial affairs safely, prevents crime, and eliminates bad practices, acting as guardians for customers, colleagues, assets, shareholders, and reputation. This vital, challenging, and rewarding role protects customers, defends our reputation, and defines our business practices. Without Compliance, Barclays could not operate.

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Join us as an "AVP Whistleblowing Investigations Oversight " at Barclays, where purpose of the role is to support the operation and management of

the whistleblowing programme working for the Whistleblowing Investigations

Oversight (WIO) team within WI.  The role will support WI’s aim to be a

world class influential whistleblowing investigations service that is respected

for being proactive and offering deep expertise and data drive insights. 

The focus of the role is to lead day to day responsibilities,

including QC,  for the WIO processes overseeing whistleblowing cases,

helping to ensure WI globally delivers a consistently excellent standard of

whistleblowing investigations.

To be a successful an "AVP Whistleblowing Investigations Oversight", you should have experience with (Mandatory)

  • Working  with the Case Management VP in the handling and oversight of whistleblowing cases throughout the end to end WI process for     whistleblowing cases.  

  • A focus on WI’s oversight of whistleblowing investigations, including completing QC of Investigations at various checkpoints throughout the investigative lifecycle to ensure an appropriate investigation has been performed in line with WI processes around the handling of cases, the whistleblower has been engaged and Developing  a subject  matter expertise in whistleblowing at Barclays, working with colleagues in the wider WI team to ensure a consistently excellent standard in the investigation of concerns and treatment of whistleblowers.

  • Responsibility for the delivery of Speak Up sessions with internal stakeholders and promotion of the Whistleblowing Programme.

  • Acting as a point of escalation for a team of Glasgow based WIO analysts, coordinating workload, allocating tasks and overseeing output.

  • Delegated responsibility for a range of whistleblowing programme oriented tasks to assist the Whistleblower Engagement Lead and Whistleblower Programme Lead with fulfilment of their roles, including acting as a Record Champion and Secretariat, when required.  

  • Maintaining the confidentiality of whistleblowing cases, including ensuring that appropriate controls regarding the protection of whistleblower identity are adopted in line with the whistleblower’s identity preference. 

  • Assist with timely implementation of WIO strategy and priorities where relevant, including assisting in communicating key messages and updates to the global team.

Some other highly valued skills may include (Mandatory):

  •  Due to the confidential and sensitive nature of the work conducted by WI, the role holder is expected to act with discretion, integrity and empathy and have a strong moral compass. The role holder should be someone who works well under pressure to deliver multiple deliverables, alone or as part of a team, and is able and willing to adapt to change. They must be curious and able to challenge information and is willing to look at data in different ways and be someone who is able to interpret information and relay this in a clear and succinct manner and able to pitch to colleagues at the right level.

  • The role holder will be expected to maintain confidentiality and act with discretion at all times and will be expected to be a positive culture carrier for the team and to display the Barclays Mindset. 

  • Excellent communication, negotiation and presentation skills.

  • Understanding and experience of good governance and controls.

  • Understanding of (or ability to understand) and operate within the Compliance Risk Framework.

  • Ability to operate with a continuous improvement mindset, identifying opportunities for enhancements.

  • Strong organisational skills, capable of prioritising actions, identifying potential delays and forward planning delivery.

  • Experience of working with, in a collaborative and effective manner, stakeholders at a range of corporate grades.

  • Excellent written and strong oral communication skills.

Location: Pune

Purpose of the role

To conduct investigations into various aspects of the bank’s operations and/or conduct of individuals to identify and address potential instances of non-compliance, fraud, misconduct, or other unethical behaviour, that harms or is likely to harm the reputation or financial well-being of the firm or may lead to legal and/or regulatory censure. 

Accountabilities

  • Identification and evaluation of potential risks associated with non-compliance or unethical conduct and implement risk mitigation strategies.
  • Leading the investigations into alleged violations of policies, regulations, or laws.
  • Provision of training programs to enhance awareness of compliance issues and ethical conduct among colleagues.
  • Documentation of investigation processes and provision of recommendations for corrective actions and improvements based on investigation findings.
  • Utilisation of advanced technology and data analytics tools to enhance the efficiency and effectiveness of investigations.
  • Utilisation and assessment of relevant internal and external information and intelligence in furtherance of the investigation.
  • Where applicable, fulfilment of any necessary external legal and/or regulatory reporting obligations.

Assistant Vice President Expectations

  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

This is Barclays Pune

Barclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

An innovative hub

It’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.

Working better together

Pune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.

A place where you can belong

Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.

An amazing place to work

Pune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.

You can learn more about our commitment to our colleague on our DE&I page.  

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

Hybrid working: Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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