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Relationship Director - FinTech

London, United Kingdom

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Date live: 04/08/2026

Business Area: GTC

Area of Expertise: Relationship Management

Contract: Permanent

Reference Code: JR-0000114609

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Barclays Relationship Management

Join Relationship Management, to build and maintain relationships with customers, clients, stakeholders, and strategic partners. Your focus will be on driving business growth through effective relationship-building and delivering tailored solutions to meet client needs.

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About the Fintech Team

The team is a global client coverage team within the ICB managing institutional relationships with regulated Payment Technology firms.

Purpose of the role

The FinTech team manages regulated, payment technology clients, including some of the most innovative firms globally.

This Senior Coverage Banker is expected to manage and oversee the performance, risk and controls of a portfolio of sophisticated Fintech clients. The role-holder is expected to operate as Lead Treasury Banker, driving Global Treasury Coverage of the portfolio across our platform.  

Based in London, the role holder will be seasoned coverage banker with experience spanning Relationship Management of complex client typologies in a Corporate and Investment Banking environment.

Of critical importance is modelling Barclays Values and Mindset, operating effectively across the firm. Working in partnership with Global Transactional Banking, Corporate FX, Wholesale Lending, in addition to ECM/Advisory and Capital Markets and various other infrastructure, risk and compliance functions to deliver world-class outcomes.

The aim of this role is to deliver a consistent and compelling experience to our sophisticated global Fintech Client base. 

This will be measured by:

  • Growing the portfolio by increasing wallet share and winning new mandates across International Corporate Bank and Global Treasury Coverage Products sets
  • Drive client returns consistent with Barclays’ guidance and performance expectations
  • Ensure effective risk management for existing customers and new opportunities

Accountabilities

Strategy, Sales & Service (50%)

Deliver financial and customer objectives by:

  • Drive year-on-year improvement in the positioning, sale, and implementation of corporate solutions.
  • Embed sector and product expertise to deliver the right solutions to clients.
  • Partner with product teams and the wider Barclays Group to increase wallet share.
  • Coordinate with Relationship Directors in other booking locations to deliver coherent, global coverage for complex clients.
  • Lead and contribute to cross-group deal teams to deliver the full Barclays offering, in close partnership with Payments Coverage in Investment Banking.
  • Adhere to pricing policies for credit balances and money transmission.
  • Build robust deal teams and provide clear leadership, direction, momentum, and execution discipline.
  • Lead deal teams on relationship lending and, where appropriate, bespoke financing transactions.
  • Ensure comprehensive, accurate handover of won deals to implementation teams and business-as-usual owners.
  • Provide excellent service to existing clients and be recognised as a trusted advisor.
  • Develop new relationships and win new business with prospective clients.
  • Partner with Operations to ensure effective processes and controls and that transaction turnaround times meet committed timeframes.
  • Work with Finance to ensure revenues are accurately attributed to the portfolio.
  • Apply the Barclays sales and client management framework to run a customer-centric, professional sales process, including:
  • Preparing effectively for client meetings.
  • Building a deep understanding of the client’s business and needs.
  • Leading negotiation, pricing, and due diligence with discipline.
  • Becoming a trusted partner to the client.
  • Maintaining accurate, timely pipeline reporting.
  • Completing call reports for all client meetings.
  • Maintaining a wallet share plan and client account strategy for each relationship.

Thought Leadership, Training & Development (10%)

  • Monitor industry activity so Barclays maintains a clear, current point of view on market developments and continuously evolves its proposition.
  • Partner with Product and Marketing to raise Barclays’ and Fintech’s external profile
  • Represent Barclays at industry forums and events and be recognised as a credible sector expert.
  • Coach and challenge deal teams on solutions, market developments, and opportunities to engage the broader Barclays Group to improve returns.
  • Challenge and contribute to product development and strategy.

Risk Management & Control (30%)

Deliver risk and control objectives by:

  • Maintain a strong working knowledge of international payments regulation (with a focus on the US, UK, Europe, India, and the UAE) and AML/compliance best practices.
  • Partner with 1st Line Risk colleagues to complete enhanced due diligence for high-risk clients.
  • Drive continuous improvement of high-risk governance processes and procedures for the sector.
  • Ensure effective risk management across the portfolio.
  • Operate within BC&I risk appetite and lending procedures.
  • Own high-quality credit applications; always ensure robust ongoing monitoring and sound judgement.
  • Maintain high standards of data quality.
  • Continuously develop credit knowledge, structuring capability, and documentation discipline.
  • Build effective working partnerships with Credit colleagues.
  • Ensure compliance with mandatory risk policies and procedures covering credit conformance and regulatory, operational, legal, and financial crime risk.
  • Manage Early Warning List clients to reduce risk, including timely escalation to Credit and Business Support colleagues.

Team Working (10%)

  • Support, coach, and develop team members.
  • Seek, share, and embed best practices regionally and nationally.
  • Fully participate in Performance Development and World Class Banker training, and proactively build skills across sales process, products, and industry knowledge.
  • Contribute to the team “Your View” plan.
  • Make an active contribution to Barclays International at local, regional, and national levels.
  • Support and strengthen Barclays International’s position in the local community.

Director Expectations

  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This role may be subject to enhanced governance arrangements. If successful, you may be required to comply with additional regulatory and compliance obligations, such as disclosure of personal trading activities and external interest/affiliations.

Further information on these requirements will be provided at a later stage of the process.

This is Barclays London

Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

This is Barclays London

Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.

Supporting active commuters

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

Time to connect

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Wellbeing in focus

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Advanced trading floors

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

Multicultural ERGs at Barclays

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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