Job Title : KYC Refresh Analyst
Location: Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working 

Structured hybrid role:    
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:

•    A specialist member of the KYC (Know Your Customer) team responsible for obtaining, completing and maintaining all Regulatory KYC documentation for all clients in accordance with the Bank's guidelines and in compliance with UK & global financial regulations.
•    To provide high value, business critical KYC technical support to the Corporate Bank Relationship Team.
•    To liaise directly with Client Service Managers to gather KYC information, maintaining a professional manner and delivering excellent client service while managing potentially sensitive client information.
•    To work in partnership with other Barclays Corporate teams (UK Outreach Team, Relationship Directors and Financial Crime) – as well as our wider business functions (Barclays Wealth, and the Corporate Bank – both in the UK and internationally) – to deliver a ‘One Barclays’ client experience.

What will you be doing?

•    Provide dedicated and robust specialist KYC expertise for the Standard KYC Refresh process in particular to our Client Service Manager teams.
•    Use a detailed and thorough understanding of the Corporate Bank’s KYC policy & requirements to collect and analyse KYC information that has been provided by Clients or sourced from the public domain.
•    Use expert KYC knowledge to analyse KYC information for a broad range of Corporate Clients, including a wide variety of specialist industry sectors and various unique/bespoke projects.
•    Take responsibility for maintaining a high standard of accurate, up-to date client information during all stages of the Client relationship, in order to protect the Bank and our Clients from financial crime.
•    Use strong problem solving and team working skills to resolve complex, high-priority cases, while ensuring the Bank’s regulatory requirements are always met.
•    Use strong communication skills to interact professionally with our Client Servicing Managers, UK Outreach team and internal stakeholders, supporting the Corporate Relationship Teams in delivering excellent Client service.
•    Use strong time management skills to complete complex, business critical tasks within pressured timescales – ensuring the KYC Team meets all target SLA’s, and providing a quick and efficient service to Clients.
•    Use a high level of attention to detail to complete tasks ‘right first time, every time’, ensuring the KYC Team’s ‘right first time’ targets are met for all tasks.

Team Work

•    Work closely with other KYC Managers and the UK Outreach Team to support KYC Leadership in delivering an outstanding performance across the team, demonstrating excellent behaviours and positively embracing and contributing to the KYC change programme.
•    Support and advise our Client Service Manager teams on all matters relating to KYC refresh, enhancing and developing their knowledge base.
•    Support and provide advice to the Client Service Manager teams, working together to provide an excellent client experience
•    Contribute to a supportive and proactive working culture by sharing knowledge and expertise with other team members and providing training to colleagues when necessary.
•    Collaborate with other Barclays teams & functions to consistently deliver an excellent ‘One Barclays’ Client experience. 

What we’re looking for:

•    Excellent communication skills: must interact professionally with Client Servicing Managers and internal stakeholders via phone or email.
•    Excellent written and verbal English language skills required 
•    In depth knowledge of Global KYC policies and procedures
•    End to End KYC Knowledge and Experience
•    Minimum educational qualification required is graduate

Skills that will help you in the role:

•    Time management skills: must manage workloads effectively to complete complex and high-priority tasks within target timescales
•    Analysis & Judgement: must undertake KYC analysis with a high level of accuracy and attention to detail
•    Proven KYC Operational Background
•    Experience of working with Financial Crime
•    Preferred 3-5 years of relevant KYC experience

Where will you be working?
Noida


Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower 
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.