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PBWM Strategy, Planning and Performance Director

London, United Kingdom

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Date live: 04/02/2025

Business Area: Centre

Area of Expertise: Strategy

Contract: Permanent

Reference Code: JR-0000032982

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Barclays Strategy

Join the Strategy team to develop strategic plans in collaboration with the Executive Leadership Team. You'll set the Environmental, Social, and Governance (ESG) strategy to ensure sustainable growth and alignment with ESG standards, positioning Barclays for long-term success.

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As a senior leader within the team, and the overall PBWM business, the role holder will take end-to-end responsibility for substantial deliveries and areas of activity across the team’s primary pillars of work, spanning the breadth of strategy, planning and performance, as well as stakeholder relations. They will be a strategic partner to PBWM ExCo and senior stakeholders across the business, Barclays Group and 3rd parties, driving consistently excellent outcomes and helping PBWM achieve its overall strategic ambitions. They will play a key role in the broader management of the team, the successful execution of objectives and activity by more-junior members, and in developing and maintaining a high-performance culture.

Key Accountabilities

The role holder will be responsible for activity across multiple or discreet/focused areas of the team’s primary pillars, as directed by business demand, skillset and capability, and personal and team development.

              Vision and Strategy

  • Market Insights: lead the development of market insights for sharing and discussion with the PBWM CEO and ExCo. These should inject an outside-in perspective on how macro drivers in the external environment are shaping the industry, markets and client behaviours.
  • Competitor Landscape: develop a deep understanding of how competitors are responding to these environmental changes, drive the benchmarking of Barclays’ relative strengths and weaknesses and source analysis of peer performance from market updates and results cycles.
  • Vision and Strategy: determine PBWM’s vision, narrative and role to play, identifying opportunity to compete and grow, as well as future market and competitive positioning. Take ownership for setting out the strategic actions required to transform from current to target state.

Planning and Performance

  • Forward Planning: develop a forward plan of Operational Priorities for the PBWM business that drive delivery of the business strategy and presented at varying degrees of detail with suitable strategic narrative up to Group ExCo level. These priorities should include the allocation of Strategic Investment (SI), phasing of delivery milestones and incremental hiring.
  • In-Flight Transformation: ensure accurate and timely delivery tracking of in-flight transformation programmes and associated Operational Priorities. Measure the degree to which desired outcomes are being achieved and step-in proactively to drive remedial management action and escalation.
  • Delivery Governance and Dependencies: own the execution of associated delivery governance, including PBWM’s NAPA pipeline, Group Transformation Office reporting, Monthly Business Review (MBR) submissions and engagement with Group delivery partners (e.g. BUK), maintaining trusted senior relationships across these stakeholder areas.

Shaping and Design

  • Problem Statement: proactively lean into critical Operational Priorities, where additional support is required, partnering with the respective PBWM ExCo AEs to define a clear set of objectives, constraints and scope. Disaggregate and structure the problem statement, before developing hypotheses and an initiative work plan.
  • Solution Options and Recommendation: bring an outside-in perspective, technical expertise and understanding to identify Barclays’ leverage points and potential solution options, evaluating associated delivery feasibility and anticipated commercials. Determine and articulate a persuasive overall recommendation based on the assessment of relative pros and cons.
  • Business Case and Plan: set out high-level business requirements for the proposed solution, establishing an over-arching blueprint for downstream delivery teams. Prescribe immediate next steps and action plan, accompanied by a business case for integration into the PBWM MTP.

Purpose of the role

To analyse and assess market trends, competitor landscape, and potential risks and opportunities to inform strategic decision-making.

Accountabilities

  • Development and presentation of compelling strategic recommendations to senior management, addressing key business challenges and opportunities.
  • Monitoring and evaluation of the effectiveness of implemented strategies, recommending adjustments as needed.
  • Communication of complex strategic information clearly and concisely to diverse stakeholders.
  • Identification and assessment of potential risks associated with the bank's strategic plans and recommend mitigation strategies.
  • Conducting in-depth research and analysis of internal and external data, including market trends, competitor analysis, and economic forecasts.

Director Expectations

  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays London

Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

This is Barclays London

Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.

Supporting active commuters

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

Time to connect

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Wellbeing in focus

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Advanced trading floors

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.

You can learn more about our commitment to our colleague on our DE&I page.  

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Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

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