Director - GTSM Strategy Execution & Optimisation

Singapore, Singapore

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Key information

Date live: 10/22/2024

Business Area: Group Technology Service Management

Area of Expertise: Technology

Contract: Permanent

Reference Code: 90390033

It’s happening at Barclays.

Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we’re advancing machine learning, leveraging blockchains, and harnessing FinTech. Working in Barclays technology, you’ll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.
We are shaping the future of financial technology.
Why not join us and make it happen here?

Where will you be located?

Explore location

Key Accountabilities

You’ll be responsible for:

Driving the optimisation, improvements and execution of the agreed GTSM strategy (inclusive of the platform and tooling adoption plans).
Delivering longer term and large-scale solutions by leading full end to end architectural reviews driving improvements relating to GTSM strategy.
Collaborate across Group Technology stakeholder executives and cross functional teams to achieve execution against strategic priorities, successfully addressing challenges/problems.
Lead, coach and mentor a broad team of technology professionals and stakeholders to ensure fostering a culture of excellence, collaboration and innovation and an uplift in capability.
Providing external insights to support with the implementation and driving of strategy.
Foster a diverse and inclusive work environment, leveraging the strengths of a diverse team both directly and through a matrix.
Focus on thematic problems and have a problem solving mindset to tackle issues head on and challenge stakeholders through relevant and data led discussions.
Drive improvements in capability and execution prowess across GTSM, seeking a wide range of opinions and skills to create a world class vision and strategy.

Stakeholder Management and Leadership

Exceptional leadership, building and leading a relevant and high performing team either direct that understands the needs of our businesses and customers, and how to meet these through enhancements to our technology infrastructure
Be seen and known as a strategic partner that enables stakeholders to deliver against the plans and act as a trusted advisor to unblock issues, leveraging immediate team and peer groups across Group Technology.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do and acting as a leader in this space for your team and the broader Technology organisation.

Person Specification

This opportunity is key to driving strategic changes that will enable GTSM to be consistently excellent for our colleagues, businesses, clients and customers. This role will be pivotal in ensuring our strategy sets us up for success and meets the aspirations of our evolving stakeholder groups.

Essential Skills/Basic Qualifications:

Deep technical appreciation with strong knowledge and understanding of IT industry environment and business needs, combined with a good understanding of business process, applications and infrastructure architecture.
Excellent leadership and communication skills with the ability to collaborate effectively with diverse stakeholders.
Understanding of how systems and processes interlock to deliver best outcomes for colleagues, clients and customers.
Strong business negotiation skills, influence, conflict resolution and political savvy.
Strong stakeholder relationship skills – understanding of stakeholders business needs how these are likely to evolve in the near / medium term
Resourceful and confident in handling pressure in critical situations, ensuring at all times enabling progress towards GTSM strategic direction and the needs of the businesses.

Overall purpose of role

The primary purpose of this position is to collaborate with relevant stakeholders across Group Technology to own and drive the optimisation and execution of GTSM’s strategy.

This GTSM Strategy Execution & Optimisation role will be responsible for partnering with senior stakeholders, GTSM Business Heads and Infrastructure Service Delivery Leads to develop, simplify and optimise the agreed GTSM strategy, uplifting capability around our platforms, tooling solutions and service improvements.

This is a key role in helping ensure GTSM achieves our efficiency and capacity creation goals shifting the focus to consistently excellent execution and adoption. The role will be pivotal in the simplification strategy and partner heavily across GTSM and the broader Group Technology organisation to focus on the driving of solutions and improvements against thematic problem areas for GTSM. The role will also ensure that our strategic direction continues to be world class by creating the vital feedback loop to the GTSM and group Technology organisation on improvements made and any changes in direction or strategy.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Who succeeds in
Tech at Barclays?

For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays mindset to make it happen here.

What you'll get in return

Competitive holiday allowance

Life assurance

Private medical care

Pension contribution

Our technology

Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.

This is Barclays Singapore

Barclays has been a strong presence in Singapore for over 50 years. Our office is carefully designed to optimise the well-being of our colleagues. The center itself is an integrated live-work-play development, with shops, restaurants, gyms and an alfresco dining area.

Located in Marina Bay, you will have convenient options to commute, excellent views, and access to a range of amenities.

We’re utilising cutting-edge technology to deploy eco-friendly facilities like a eco-farm to cultivate fresh produce in our office.

Singapore is one of the wealthiest and safest cities in the world with low crime rates and zero corruption.

Our colleagues here in Singapore come from all around the world to create a richly diverse, wholly inclusive environment.

This is Barclays Singapore

Great location

Located in Marina Bay, you will have convenient options to commute, excellent views, and access to a range of amenities.

Sustainability and innovation

We’re utilising cutting-edge technology to deploy eco-friendly facilities like a eco-farm to cultivate fresh produce in our office.

A great city to live in

Singapore is one of the wealthiest and safest cities in the world with low crime rates and zero corruption.

A vibrant community

Our colleagues here in Singapore come from all around the world to create a richly diverse, wholly inclusive environment.

Working flexibly

We’re committed to providing an inclusive culture and environment, that recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives, as well as enabling us to better service our customers’ and clients’ needs.

Our approach to working flexibly is designed to support you to balance your life and to accommodate diverse needs, whilst still allowing us to meet our business needs. If you’d like to request a flexible working arrangement, please discuss this with your hiring manager.

Hybrid working: Our approach to hybrid working ensures there’s the right balance of working alongside colleagues at our onsite locations, as required for each role. For business areas that offer a hybrid working experience, this will be in a structured way, where colleagues work at an onsite location on fixed, ‘anchor’, days of the week. Some roles may require full onsite working. Please discuss the working pattern requirements for the role you are applying for with the hiring manager.

We continue to embed and review our hybrid working environment and remain in a phase of testing and learning. This means that working arrangements could change, with reasonable notice, to align with the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

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