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Head of BIA People Development

Knutsford, United Kingdom; Pune, India; New York, United States; Whippany, United States

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Date live: 26/03/2025

Business Area: BIA

Area of Expertise: Business Support & Administration

Contract: Permanent

Reference Code: JR-0000029290

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Barclays Business Support & Administration

Join the Business Support & Administration team to ensure Barclays operates smoothly and efficiently. Your contributions will include a variety of essential office services such as clerical work, secretarial duties, word processing, telecommunications, and mail services, ensuring the organisation runs seamlessly.

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About Barclays Internal Audit

BIA provides independent, reliable, valued, insightful and timely assurance to the Board and executive management over the effectiveness of governance, risk management and control over current and evolving risks, in the context of the current and expected business environment and in accordance with the international standards definition of internal auditing.

About the BIA People Development team
The BIA People Development team leads on all aspects of BIA’s people agenda from defining the strategy through to operational implementation. This is a broad function spanning how BIA attracts, develops and retains its colleagues; promotes a supportive culture, embraces DE&I, custom Learning & Development programme and supportive career programmes (including early careers).  ­­­­­­­­­­­­­­­­­The team works cross-functionally and engages a broad stakeholder community including the Group Chief Internal Auditor (GCIA), BIA’s Leadership Team, groups across HR, the Institute of Internal Auditors (IIA) and other external parties providing industry insight.

Overall purpose of role

This role will be responsible for creating the overall BIA People strategy, defining its individual components and delivering an impactful implementation that supports auditors across all aspects of the people lifecycle to succeed in a high-performing and inclusive team.

Key Accountabilities

  • Define the overall BIA People Strategy working in close collaboration with the GCIA, BIA’s leadership team, other Barclays stakeholders and the industry (including peer organisations, IIA, practices firms).
  • Present the agreed strategy to the broad interested community including Board Audit Committee chairs (NEDs) and regulators.
  • Define the implementation components of BIA’s People Strategy and lead on their execution engaging with groups Barclays and industry wide as required.
  • Influence and collaborate with Group HR partners (including DE&I, Talent Acquisition and Early Careers) adopting a Barclays first approach
  • Influence and keep appraised of industry developments (within Financial Services and broader) including benchmarking to peer organisations for best practice.
  • Develop coherent communication plans in partnership with the Communications team. Develop strong narrative for the initiatives, articulating benefits to all, and ensuring regular updates are provided via all appropriate channels
  • Specific known aspects of the role include
    • Assess and optimise BIA’s operating model (grade structures, audit specific roles, spans and layers, location).
    • Evaluate and refine BIA’s people attraction (including Early Careers/ new to audit) to attract and develop new talent into the function.
    • Own the design and implementation of the BIA Skills Framework to be able to demonstrate BIA has the skills required to provide current assurance as well as skills for emerging areas/needs
    • Lead the development and implementation of the BIA Learning Plan, including technical training required to support BIA Auditors.
    • Enhance the grade-aligned pathways (Analyst-Managing Director) including expansion to the MD/D cohort

Essential Skills/Basic Qualifications:

  • Demonstrable experience of leading a people programmes/initiatives.

Experience with wider people development programmes such as talent initiatives, DE&I, career development programmes or experience with designing and implementing programmatic hiring, all within Financial Services.

  • Extensive experience and evidence of driving change/leading business initiatives/contributing to team and function strategy.
  • Proven experience in managing through influencing.
  • Strong communication skills both verbally and written; able to present ideas and recommendations to others and facilitate learning content in a formal and informal environment.
  • Awareness of industry best practice and ability to design innovative solutions to challenges.
  • Strong interpersonal skills, with the ability to balance conflicting priorities, influence key stakeholders and manage change.

Desirable skills/Preferred Qualifications:

  • Internal audit relevant professional qualification.
  • Data analysis skills including use of data analytics to identify and measure how programmes can be delivered more effectively; report impact using data analytics.

Purpose of the role

To provide administrative, analytical, and research support to the Internal Audit team, contributing to the overall effectiveness of the audit function. 

Accountabilities

  • Development and execution of operational practices to effectively manage internal audit functions.
  • Guidance and support for internal audit functions, by providing technical support and assisting with audit administration, including planning, scheduling, and reporting.
  • Development and execution of departmental training to support compliance with internal policies, including content development and training development sessions.
  • Monitoring of compliance with regulatory requirements and internal policies.

Director Expectations

  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays Manchester

Barclays Knutsford is a world-class campus in the heart of the Cheshire countryside, and at the centre of our global operations. The place where it all happens. The place where we deliver the technology, security and customer care that our personal and corporate banking customers rely on 24/7/365.

Our redeveloped campus offers state-of-the art, collaborative workspaces set within 64 acres of lush gardens and surrounded by wildlife.

To ensure our campus is accessible to everyone, we offer a shuttle bus from the local bus, tram, and train stations on weekdays.

There are endless opportunities to socialise, pursue personal interests, visit the onsite gym, or join one of our many clubs and groups.

We run amazing experiences, from firework displays to gigs, diverse celebrations and art & crafts sessions. There’s something for you.

This is Barclays Manchester

Barclays Knutsford is a world-class campus in the heart of the Cheshire countryside, and at the centre of our global operations. The place where it all happens. The place where we deliver the technology, security and customer care that our personal and corporate banking customers rely on 24/7/365.

A workplace like no other

Our redeveloped campus offers state-of-the art, collaborative workspaces set within 64 acres of lush gardens and surrounded by wildlife.

Your commute

To ensure our campus is accessible to everyone, we offer a shuttle bus from the local bus, tram, and train stations on weekdays.

Much more than work

There are endless opportunities to socialise, pursue personal interests, visit the onsite gym, or join one of our many clubs and groups.

Immersive events

We run amazing experiences, from firework displays to gigs, diverse celebrations and art & crafts sessions. There’s something for you.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.

You can learn more about our commitment to our colleague on our DE&I page.  

Learn more

Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

1

Your assessment

Covering your behaviours and ability at work.

2

Your interview

Exploring your past experiences and skills.

3

Next step

We’ll request additional information so that you can complete our screening process

4
How to ApplyRead our FAQ's
Barclays

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

Find more information

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