Skip to main content

?
Helpdesk
Click here to connect with our resourcing helpdesk team

Client Onboarding Business Analyst

London, England

Apply for job

More content

Client Onboarding Business Analyst

London, England

Apply for job

Date live: Mar. 13, 2024

Business Area: COO & Functions

Area of Expertise: Operations

Reference Code: 90384904

Contract: Permanent

Where will you be located?

Take a look at the map to see what’s nearby. Train stations & bus stops, gyms, restaurants and more.

Explore location

Client Onboarding Business Analyst
London

As a Barclays Client Onboarding Business Analyst, you will have an exciting opportunity to be reporting to the Product Design Lead, in a newly established Agile transformation environment. You will work closely with Business SMEs, Accountable Executives and Strategy teams to define detailed process models and business requirements, for key products. This role requires an experienced Business Analyst with a history of execution in Agile methodologies and driving innovative solutions from conception through to delivery into the business. 

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.


At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.


What will you be doing?

•    Defining robust operating models that underpin operational and tech change with detailed impact assessment of processes, procedures and desk manuals 
•    Identifying customer journeys and business use cases through stakeholder workshops, to support agreed scope of transformation change
•    You will leverage  of E2E customer journeys and use cases, to proactively identify and raise concerns on behalf of the business (be the voice-of-the-business)
•    Undertaking detailed impact assessment of new demand (change requests) on existing/target business processes
•    Partnering in the strategic planning process by informing scope definition of strategic initiatives to provide visibility of impact, dependencies and opportunities
•    Presenting a single version of truth for all stakeholders using clear and structured design artefacts based upon best practices, tools and templates
•    Using their knowledge of the target state, work with the business users/consumers to ensure all business readiness activities are identified and completed in time
•    Sharing and developing best practices, and contribute to the product design centre of excellence; being a custodian of ‘what does good look like’ 

What we’re looking for:
•    Proven experience in detailed operating model design (e.g. As-Is /To-Be process models, options papers), with excellent analytical skills and problem solving mind set 
•    Previous experience working in client onboarding /KYC projects in the financial services industry
•    Exceptional stakeholder management skills, with the ability to build and leverage relationships and influence decision-making
•    Must be comfortable working with ambiguity and evolving priorities 

Skills that will help you in the role:
•    Demonstrable awareness of regulatory and compliance landscape 
•    An understanding of the importance of prioritising and implementing Controls within E2E Processes and technology delivery
•    Previous experience in shaping working practices in an Agile transformation environment
•    Experience collaborating with all levels of Business users to understand their needs and translate them into product requirements

Where will you be working?
In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.






#LI-Hybrid 

More about working at Barclays

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

OWe are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

More content

The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

Related jobs

Investment Banking Controls Officer

London (United Kingdom)

03 May
Investment Banking Controls Officer

London (United Kingdom)

22 Apr
EM & FX Macro Business Control Officer

London (United Kingdom)

02 May
Senior Client Onboarding Business Analyst

London (United Kingdom)

13 Mar
Wealth Planning Academy and Delivery Manager

London (United Kingdom)

25 Apr