Global Head of Digital, Data & Analytics

London, United Kingdom; Northampton, United Kingdom

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Date live: 27/03/2025

Business Area: Digital, Data & Analytics

Area of Expertise: Product Development & Management

Contract: Permanent

Reference Code: JR-0000044461

Barclays Product Development & Management

In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance.

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Overall purpose of role

To lead all digital services teams across the UK and India supporting the Global Transaction Banking (GTB) agenda and set the strategic direction. Accountable for driving business and client value delivering key strategic initiatives across our digital strategy, our pivot towards a customer journey led approach and unlocking high quality business capabilities used by customers, clients and colleagues.

Key Accountabilities

Overall accountability for improving client digital experiences required to grow client satisfaction and client adoption of our digital channels
Development of strategic direction for the Global Transaction Bank digital portfolio, including the implementation of strategies delivering market-leading digital propositions to our global client base, and developing modern ways of working across all teams supporting the digital agenda to deliver high quality client outcomes at pace
Management of the Global Transaction Bank digital portfolio, including development of a team of digital professionals with expertise in digital product ownership and other relevant disciplines, oversight of their performance, implementation of clear goals and objectives, oversight of department efficiency and effectiveness
Monitoring the financial performance of the digital portfolio, including revenue, profitability, and cost control.
Relationship management of the Global Transaction Bank digital portfolio stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services throughout the development process
Alignment of Propositional and Commercial outcomes to the wider Business Agenda and Strategy and ratifies the Benefits Cases from both a cost to deliver and achievability perspective
Prioritisation and management of the digital backlog of requirements both at Journey/capability level and within the scope of the defined Projects/Releases
Development and implementation of policies and procedures for the Global Transaction Bank digital portfolio, including risk management (identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s digital portfolio and compliance functions) and digital governance and procedures
Analysis of the bank's current digital landscape, identify key digital assets and gaps, and develop a roadmap for future digital initiatives

Purpose of the role

To manage a specific product or portfolio and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation.

Accountabilities

Development of strategic direction for a specific product or portfolio, including the implementation of up to date methodologies and processes.
Management of a specific product or portfolio, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.  .
Relationship management of specific product or portfolio stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
Development and implementation of policies and procedures for the specific product or portfolio.
Management of specific product or portfolio risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s specific product or portfolio and compliance functions.  .
Monitoring the financial performance of the specific product or portfolio, including revenue, profitability, and cost control.
Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.

Manager Director Expectations

To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group
Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees.
Strategically assess and manage risks to protect the business division / function and growth.
Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business.
Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations.
Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function.
Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business.
Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays.
Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline.
Maintain broad and comprehensive functional expertise and significant product knowledge.
Accountable for the control and governance agenda of the business division / function.
Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Adjustments to the recruitment process.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.

To find out more about Barclays' strategy please click here.

Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.

We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

This is Barclays London

Our global HQ is in Canary Wharf, at the heart of London’s financial district. There are over 10,000 colleagues here – a hugely diverse workforce made up of the world’s best financial and tech talent. If you love the buzz of city life, this is the place to be.

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

This is Barclays London

Supporting active commuters

Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities.

Time to connect

CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened.

Wellbeing in focus

Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy.

Advanced trading floors

Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture.

Be you. Be valued. Belong.

We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. Our colleague networks offer connection, support, and growth, while our "This is Me" series shares the unique stories of our colleagues. Committed to diversity, equity, and inclusion, Barclays values you for who you are and ensures you truly belong.

You can learn more about our commitment to our colleague on our DE&I page.

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Application Process

Your application

We’ll ask for information about you, your CV and cover letter.

Your assessment

Covering your behaviours and ability at work.

Your interview

Exploring your past experiences and skills.

Next step

We’ll request additional information so that you can complete our screening process

How to Apply Read our FAQ's

Working flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.

Hybrid working

We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Barclays is built on an international scale.

Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience.
And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.

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